13533 comments found.
Hello,
I’m able to add questions to quizzes but the question are not vivid on the Quiz page. All I see is just the number of questions added but not visible.
What could be the problem ?
Your support license has expired. Please renew your support license to get the best support service. I think have conflict on your site, please be sure you are using theme and all plugin is latest version, then deactivate each plugin to find cause
Hello, I have renewed my support license. Also, I did deactivate all plugins and yet the question were still not showing.
Should I send the backend access for you to check ?
If you renew license support, please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you.
Hi! I’m struggling with our course website. Our whole website crashed after updating to the latest version of the theme. And I’m not able to write a support ticket due to the support is expired. What to do now?
Please renew your support license to get the best support service. You can try disable each plugin to find cause of problem
Hi There, How can i add a title or text inside the login popup form and sign up form? thanks
We don’t provide options to add text but you can edit in PHP file. This this the path of file your theme\wp-content\themes\eduma\inc\widgets\login-popup\login-popup.php then find thim_display_login_popup_form() Note: All code change will be lost when have update
i got the error when i click to forgot password.
http://18.141.179.155/my-account/lost-password/There has been a critical error on your website.
Learn more about debugging in WordPress.
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you.
Nice template
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is it possible for me to ask for my money back. this theme has some simple functionality that i wanted missing – the ability for a student to submit a file as pdf or word or jpg. I discovered its a plugin i have to buy. I already have a template with learnpress installed and this is a total waste of money as i have to buy the plugin in addition to this theme. I may just give you one star as i am not happy with this at all
I’m sorry to hear that, but in description detail of the theme, we do not mention that the Assignment plugin is included when purchasing the theme
@nico091071: ist das Theme aus deiner Erfahrung nun GDPR/DSGVO konform ? Ich habe da so meine Zweifel aufgrund den letzten Jahre aus Erfahrung… Meisst funktionieren die GDPR-Plugins nicht sauber und das Dilemma nimmt seinen Lauf. Keine Unterstützung durch die Theme-Owner und die Plugin-Coder müssen die Fehler richten wo sie können….. Leider funktioniert auch das nicht immer. GDPR-Ready ist keine Erfolgsgarantie sondern ein Marketing-Text! Keine ANtwort
@TimPress_support: do you realy understand and realized al the GDPR-Requirements ? Double Opt In at ne account, IP Tracking for this process, cut connection to Youtube/recaptcha until the user opt in or e.g. also the cookie consent for google analytics ?
Our theme is GDPR compliance, we only use the data of the user for handling course. You can read here https://thimpress.com/learnpress-gdpr-ready/
Thank you too much, for this “best” support!
You have not time for help? Ok =)
It’s after user tried to login or register…
>>> “Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.”
What is your problem? I see you did not purchase our item.
Hey do you have got eduma api ?
I am sorry about this. The function is not available now. This function is progress developing.
Could i get a timescales for this ?
I’m not sure for this issue, i need contact with my developer team to have answer
Hello Is your theme up to date for worpdress 5.6? Thank you and happy new year
our theme updated for WP 5.6
Thanks
eduma theme problem when I save changes in the menu after i updated the menu and save the changes there are Warning logs happen in the admin and the menu doesn’t save
NOTE: the site is Multilanguage by wpml plugin
Here are the messages that appear in the admin dashboard
Warning: Illegal string offset ‘nav_menu_locations’ in /home/t7some/public_html/omda/sultan_alothaim/wp-includes/theme.php on line 1063
Notice: Array to string conversion in /home/t7some/public_html/omda/sultan_alothaim/wp-includes/theme.php on line 1063
and there is another Warning in frontend : ( ! ) Warning: Illegal string offset ‘custom_css_post_id’ in D:\wamp\www\wordpress\eduma\wp-includes\theme.php on line 971
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our developer team will check then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Hello Authors, Do you have any Mobile App for this Template , or you have any API interface or API integration points ?
Currently, we don’t have Mobile App for this template, it is in progress developing
hi, how to change the link /register/?action=register to /register/?action=register&redirect_to because some times when somebody tries to sign up the page dosent re-load so the user dosent register
Your support license has expired. Please renew your support license to get the best support service. With this case you need to create a ticket on our forums to our developer team can check
Hello, is there any chance to show, courses categories in the tree ? Not just like curs category list, where are all categories open, but like tree with + ikon for open/close subcategory ?
I think maybe possible, please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our developer team will check then answered for you.
Hello, Our certificates cannot be viewed and we cannot add new certificates – change certificates.
Your support license has expired. Please renew your support license to get the best support service. Let be sure all plugin and theme is the latest version and you can deactive each plugin to check, I think to have a conflict on your site.
Hello, I would like to remove the default Buy Now button placed on the home page. long with the Eduma company slogans. How do I go about doing this?
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then fix that for you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Ok
can we give options to pay for users, like half payment and full payment
currently, we only allow full payment, not have half payment
how to get all add-ons of the theme? As you have mentioned that some of them will be given later after the main download. Kindly guide me how to download all the addons and plugins.
Please go to your dashboard -> Eduma -> Plugins -> You can install all add-ons included
thank you.
1. Also when I’m importing Learnpress courses from an export file, nothing happens and page does not move next.
2. How to import Learnpress related media files from other site where I had this plugin.
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then guide you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
does your plugins work with other themes. For example if you want to use the functionality with another theme, will it work?
Not sure with this case, because each theme will have a function different and our plugin can have a conflict some function with them
Hi;
how to do a membership with monthly basis with eduma ?
Thank You
Please see here https://www.youtube.com/watch?v=TAXH33ETtq0 or Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your ticket. Our support team will check then guide you. If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
How do I change the course page to show the tab for the curriculum first rather than the course/description? Ie can I would like : Curriculum | course outline description
?
Please go to Appearance -> Customize -> Courses -> Single Pages -> Sortable Tab Course -> Drag and drop tab you want show. Your support license has expired. Please renew your support license to get the best support service.
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