6422 comments found.
When will you remove unused javascript and css codes? It is impossible improve Jnews’ perfomance even with paid wp rocket.
In May it will be a new algorithm update in Google related to web vitals—fast websites will rank much more than slow ones. You should focus into it.
Hi ElissonAmboni,
We already have a development to increase page speed performance. But page speed also depends on the website content, external source, server and etc.
Currently, we can’t confirm when we will release an update for the page speed improvement because our team still do further development.
Thank you
Hi there, the theme I’ve purchased and using now show “theme update available” but when I try to update it shows “Update package not available.” and wouldn’t update anything.. how can I fix this and update the theme in timely manner? thanks so much for your help in advance!
Hi joonillee,
Before you do a theme update please make sure you already backup your website.
About theme update, please visit our online documentation here https://support.jegtheme.com/documentation/themes-update/
If you need further help, you can ask for support into our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi can you please tell me if there is a way to put more than one adverts in the same position in a rotation between them
Hi psomas,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, Is it possible to add a flag icon next to the category name? ( see image as an example) I’ve been tasting some plugins but no luck so far… Hope you guys can guide me 
https://ibb.co/1T77VGf
Sorry guys, no need this anymore! Client is happy to leave it as it is!!
Hi NetValueWeb,
Glad to hear if you were already able to solve the problem. If you need further help or have some questions, please ask for support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hello, I have bought JNEWS and it is great. Another client wants to use it to publish monthly issues based on a print magazine. Is it possible to build “Issues” that have “Index” and “Articles” under it, that are joint together? Like this https://zeen101.com/for-developers/issuem/ ? They offer custom post types like: Issue > Index > Articles.
This way I could publish: Issue March 2021 > TOC > 120 Articles behind the Paywall.
It something like this possible?
Thank you very much!
Hi soulsurf,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi jegtheme,
Your theme isn’t working fine on my website. First it doesn’t allow me to visit any post-type in the admin dashboard and finally, I can view plugin page, make a post and all. I will appreciate if you look into this issue in time cause I’m losing traffic.
Hi staymedia,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I, don’t have license and my issue was not resolved completely before the license expired, your team are aware of this. I can’t access the wordpress admin dashboard again, it is saying page not found, I have deactivated pugins, and theme still the same.
Hello, Jegtheme, help me figure out the issue is, it really affecting me badly.
Hi staymedia,
Please try to deactivate all plugins except the required plugin that related to the JNews theme for a while to check if there’s a plugin conflict issue.
Thank you
Hi jegtheme,
Thanks for your amazing job first. JNews looks fantastic to me. One thing about adds the multilingual capability to WordPress. Is Polylang the only option for JNews? Is there any chance that I can use WPML instead?
Thanks in advance
Hi TPTim,
Thanks for your kind words, really appreciate it.
Yes, you can use Polylang or WPML. You can choose one of them. If you have further questions or need a help, you can ask support on our forum here https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Recently i have updated my theme. After updating the theme I have seen that i need to attach again license key .I have generated again and submit new license key but its not working. How can i do please guide me.
Hi AmeerAli199677,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi there, my client has just purchased your theme on my recommendation. I am looking to use your pre-built templates within Elementor, as it’s superior to WP Bakery. How do I access your templates in Elementor?
Hi JLM00,
You can try to import our demo into your website. You just need to choose the Elementor version. For more info you can check our documentation here https://support.jegtheme.com/documentation/import-content-style/
Thank you
Thank you @jegtheme that worked. Though I have multiple custom post types, and I want to display a mix of all these post types in your slider (eg slider 4) and other elementor modules. It however only lets me select a single post type. How can I edit it to allow content from all of my custom post types?
Hi JLM00,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi…Just a quick question… 1. What are some of the possible negative SEO/Performance effect of using your theme in Transitional AMP mode, 2. When are you updating to Transitional AMP mode?
Hi talk2ekpa,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I can’t ask questions in the forum because my support have expired! Kindly reply my query here. Thanks
Hi talk2ekpa,
If your support license has been expired, please try to extend or renew it, https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
1. I think there’s no negative SEO or performance effect when you use transitional AMP mode.
2. I’m not sure what kind of update that you refer to.
Thank you
hi, if I wanted to use another Plugin already installed for counting visits on posts, and insert the code of this plugin in the count block? it’s possible?
Hi egidiogelli,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I am reviewing the paywall documentation (https://support.jegtheme.com/documentation/post-paywall/) for restricting a post for “pay per post” purposes (one post at a time, not subscription) After creating the “JNews Post Unlock” Product at section 4.1.2, do I still need to create a page in Section 4.2 ? I am trying to understand how this tool can accomodate when I create multiple posts and each post will be at different price. Hence, I will have to create multiple products with different pricing. In this case, do I need to create multiple pages in Section 4.2 where each page is created for “1” product ? Is there a way to test this before I buy the theme ? In demo version, I don’t see any way to test paywall features. Can you provide demo admin login credentials to test it ? Thanks
Hi sbcruz,
For demo test, you can visit this demo https://jnews.io/newsplus/ then click the Login link on the menu bar.
For section 4.2, you need to assign the unlock post package to a page so your user can purchase the post package.
Currently, we don’t have a multiple price feature for each post. You can check this page https://jnews.io/newsplus/upgrade/ for the unlock post package example.
Thank you
demo doesn’t provide admin login to create product and assign to a post. Is there a way to get an admin credentials to test the theme ? For the second question above, is it possible to assign a price to one post, and assign another price to another post ? (I am not looking to assign multiple prices to the same post) Thx
Hi Jegtheme, Can you please provide answer to above questions ? Thx
Hi sbcruz,
Unfortunately, we don’t have this feature for now. You may need to do some changes to achieve that.
Thank you
Do you mean that all posts will have the same price to unlock ?
Please answer this question which will define whether I will buy this theme or not. Do you mean all posts will have the same price to unlock ?
Yes, all post will have the same price. Our approach to the price based on the product package not based on the post.
Thank you
Thanks. I was interested in buying the theme but after such implementation, I will pass. You might want to check pay per post plugins to see how this functionality works in general…
Hi sbcruz,
We will check it further but we can’t promise we will add this feature. If we get more requests from other clients we will consider it.
Thank you
Halo Om… Saya suka JNews karena support multisite.
Begini Om…Saya saat ini sedang membuat protal berita. Karena kategori yang saya buat banyak, saya membaginya dengan multisite. Masing-masing kategori induk adalah subdomainnya.
Nah… saya terkendala, bagaimana cara menampilkan artikel pada masing-masing subdomain ke domain utama? Seperti contoh : detikcom, kompascom, dll.
Mohon bantuannya Om…
Halo gavitha,
Kalo mau nampilin berita dari subdomain ke domain utama kita belum support om. Mungkin nanti bisa coba cari plugin yg punya fitur itu om. Biasanya orang2 make fitur rss feed nya wordpress untuk nampilin post dari website lain, tapi untuk saat ini block module element kita belum support rss.
Nanti kalo mau diskusi lebih lanjut atau kalo perlu bantuan, bisa minta support di forum kami https://support.jegtheme.com/forums/forum/jnews/
Terima kasih
Bug. Problem with Webp image
I started using Webp images on my website. The highlighted image appears everywhere on the page – Slide on the home page, latest news, related news – but does not appear in the main photo field within the news. Only the caption appears, with a clickable link that shows the expanded image, but it does not load in the body of the news right after the title as in the link: https://pi24h.com/policia/34708/motociclista-morre-em-colisao-frontal-com-carro-na-br-316
Hi ananiasribeiro,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, Can I set up my site just like RUMBLE App.? My site crashed yesterday. I have to reinstall WP etc. The upload function still doesn’t work after your support set up the video demo for me. What’s going on?
Hi simonsitto999,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello, I have a website made with version 4.07 of the Jnews Theme downloaded from Elements. My question is, can I update my website by purchasing this newer version 7? thanks
Hi movibr,
Yes, you can. By purchasing JNews from Themeforest you will get support forum access, automatic theme update, and theme activation token.
Let me know if you have further questions.
Thank you
I am using your theme with gutenberg. I wonder if you could add the following on the next update : 1) option to show random products in gutenberg block 2)option to hide date from blocks and show metatags 3) make it rankmath compatible 4) I need 6 buttons (they are only three) for the header builder 5)the front end plugin to be used to post on woocomerce also.
All my wordpress normal widgets vanished after importing the demo, also yellow pencill is not working so I can’t build footer layouts..Installing yellow pencil makes the regular wordpress widgets vanish.
How do I hide sharing options form a custom page?
Hi danutz78,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
At home page, video theme, within latest videos section, can I set number of thumbnails in a row to 4 ? Currently, it is showing 5 thumbnails.
Any answer ?
Hi sbcruz,
We have 2 video demo, can you tell me which demo that you refer to? or can you send me an image example?
Thank you
Its “Playit”
Yes, it can. You can show 4 post items in a row.
Thank you
I will buy snax plugin (https://codecanyon.net/item/snax-viral-frontend-uploader/16540363) and add to jnews video theme. Would the “posts” created by snax plugin appear at home page similar to video posts ?
Any answer ?
Hi sbcruz,
Yes, you can use that plugin with JNews.
Thank you
hi,
I like (like and dislike plugin).
But why visitor should be join to give a vote. Please fix this for new update.
I think visitor also should be give a vote. without join to site.
Also like and dislike icon should be change (for ex: heart icon)
Hi ciplakyazar,
In this case, this is not a bug, it’s how the like post feature works. The user needs to login or register to able like or dislike a post.
For your requirement, you need to do some changes or using a plugin that has this feature.
If you have further questions or need help, you can ask support on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
