1297 comments found.
Presale Question: Does this theme have the ability to create sub-category/sub-collections?
for example. If I click on a collection called “clothing” it will then open that collection but instead of showing the products, it will show sub-collections such as “T-shirts, Shorts, Shoes, Belts etc” which you can then click on those sub collections to show the products?
I know you can do it via a menu, but I also need it done in the actual collections page.
Thank you!
Hi, please email us to the4studio.net@gmail.com for more detail 
Thanks
Nevermind thank you, I found it in your docs: https://kalles-docs.the4.co/faq-kalles/sub-collection-page
Perfect 
Yay
Hi
How can I add the svg payment icons to the Footer Top, through HTML item? What HTML code might work for that there? Thanks
Hi, please help me open a ticket at http://support.the4.co/ so we can help
Thanks
I click on checkout and nothing happens. Support is taking a long time to reply, I need help!!! I had bold subscriptions app installed, but it was installed on a copy of the store, and I am using the original.
Hi, I have answer your ticket and explained that the issue come from BoldApp, they block and do not allow to click Checkout on our Cart page. For more detail, please continue discussing on support system.
Thank you
hello, How can I add a slider banner for each collection page?
for example I have 3 categories, each 1 has its own Slider Banner at the top of the page.
Do you have a shortcode to make this possible? like this one
https://support.weareunderground.com/article/140-full-width-collection-page-bannersin other words, how to add a banner in each collection pages
Hi, unfortunately our theme doesn’t support add a slider banner for collection You can add a featured image to collection and it will show like this https://tppr.me/pPoSa
Thanks
Hi, please email us to the4studio.net@gmail.com if you want to do this task as a custom work.
Thanks
I opened a support ticket 24 hours ago and still have not gotten a reply.
Hi, we just answered Thanks
Hi. 1- Can we add express checkout buttons like Paypal to both the product page and the first checkout page (where customer adds shipping address)? 2- Does the theme have the lazy image loading feature?
Thanks
1- Yes, you can 2- Yes, we have Thanks
Why dont you respond to a refund requests???
I just answered Thanks
wordpress
how tu upload this theme wordpress???
Hi, this is Shopifu theme so you can not upload to WordPress
Thanks
Hi, I tried to make tickets to get support two times, but its went wrong cause your system shows Error by cookie! Even thought, I made a ticket before tow days ago by doing same steps without problems!
Anyway, I have an issue with dropdown/mega menu. When I create a dropdown/mega menu and I select a specific collection or All products the page opens on a page full of links of my collections! and the specific collection shows below all these crowded links.
I need only to click on the button of the dropdown/mega menu and its open directly on the specific collection, can you please help me with that?
Best regards!
Hi, I tried to make tickets to get support two times, but its went wrong cause your system shows Error by cookie! Even thought, I made a ticket before tow days ago by doing same steps without problems! => Please go to http://support.the4.co/ instead reload old ticket in the past so you will able to login and create a ticket again 
Can you check and do again? if you need any help, please email us to the4studio.net@gmail.com so I can assist you about open a ticket
Thank you
Pre-purchase question! Can the coupon code box be added to the checkout?
Hi, you can add a coupon code in cart page and it will apply in the checkout page 
Thanks
This did not answer my question. Can the coupon code box be added to the checkout page? If someone uses the “Buy it now” option it by-passes the cart and the ability to add a coupon code or gift card code.
Hi, if someone click to BUY IT NOW, it will go direct to checkout page and this page not manage by theme but you still able to enter your discount code
Thanks
my purchase key is not working earlier i was using theme on other store now i have deleted that store and want to use theme on my new store but key in not wokring
Hi, please open a ticket at http://support.the4.co/ so we can help
Thanks
Hi, thanks for a great theme I am enjoying it.. I have only a question: I know how to hide add to cart on ALL products, but I need please to know how can I hide it for CERTAIN products only? thanks in advance for your answer guys!
Hi, please help me open a ticket at http://support.the4.co/ so we can check it for you.
Thanks
Good day. Do you have the option of multiple languages? Thank you for answer.
Yes but you have to use a third-party app Thanks
Hi, I have a presale question. Is there a way to hide the Shopping Cart, My Account buttons and enable it back later?
Yes, you can
Is there any way to have the blog post featured image displayed at the top of the article instead of the header? Most of my images are not displaying properly.
How in the world do I change the font size for headings? why is a h1 the same size as the h2 which is the same size as the h3? WHY?! Then there is no way to change that, only to change the font weight? Why does that make sense?
Hi, thank you for buying our products, can you please help me open a ticket at http://support.the4.co/ so my team can check it soonest
Thanks
Ticket created for both inquiries.
Thanks, our team will check it today
Update: there is no way to configure the size of the headings, you can change the size of all other text EXCEPT the heading sizes. Not happy about that.
Hi, may I know your ticket about Heading size? we will check and update for you
Thanks
prepurchase question
we like everything in kalles except mega menu.
Q1. do you have only 1 type of mega menu option in kellas ?. can we customize and change the mega menu as per our choice . as per you all demos you have category arrangement in vertical coloumn under mega menu. but can we arrange category horizontally under mega menu ?
Q2. can we freeze header when we scroll the page down ?
Q1: we have some types of sub-megamenu and you can use it to build a lot of mega menu layouts. Q2: Are you talking to Sticky header? if so YES
Thanks
Hi, is possible to limit how much colors are shown in the home/product lists? I have products with over 30 colors and i want to show only the first 10 (for example) in the homepage.
Yes, we will update this feature in next version
Thanks
Thank you! Do you have an ETA?
Hi, maybe after our lunar new year (about next 1 month) Thanks
Is there a way to apply a certain demo layout in one click? I want to use ‘Home Handmade’ layout but couldn’t find any list of demo layouts in theme settings.
Plus, how can I add different short and long description on product pages? Like different text under product title and different text in Description tab.
Hi, So sorry for the delay…please help me open a ticket at https://support.the4.co/ so my team can check it for you.
Thanks
Hi, In the user account icon, I would like to create account option using customers facebook info as a second option rather than using only email and password. However, I could not locate the “file/section” to put the facebook login code inside. The problem happens only in the pop up window when someone hits the user account icon. The FB login does not appear. Can you please tell where to find the code section related to the pop up window associated with user account page.
Thank you
Please help me open a ticket at http://support.the4.co/ so we can check it for you
Thanks