Hi, Thanks for contacting us about our product! Sorry but now we don’t support this function. We’ll notice to research about it later. Regards!

Hi, Thanks for contacting us and choosing our product! Now we don’t have options to change theme to dark version. However you can change Homepage background via WPBakery Page Builder. Our plugin and theme also have Color Scheme functions. https://prnt.sc/12jtbr6 https://prnt.sc/12jtcfl. However you need to know a little about CSS. You can try plugin free version here: https://wordpress.org/plugins/haru-vidi/. Hope this helps! Regards!

Hi, We are developing a new framework use Elementor and will have a plan to update or create a new theme similar this asap. Thanks so much for your idea. Regards!

Hi, Thanks for contacting us and choosing our product! You can use embed videos. You can see demo here: https://demo.harutheme.com/vidio/video/embed-youtube-video/. However some function like auto next, .. not supported because we can’t control videos embed from other site. More detail please see in our plugin document: https://document.harutheme.com/vidi/ and theme document: https://document.harutheme.com/vidio/. Hope this helps! Regards!

Hi, Thanks for contacting us and choosing our product! In this case please send us your site URL and admin account (and maybe FTP account too) and detail about the issue via email harutheme@gmail.com. We’ll check it for you. Also you can create a topic on our support site: https://harutheme.com/forums/forum/themes-support/vidio/. Regards!

Hi, Thanks for contacting us and choosing our product! We see you already registered on our support site. In this case please send us your site more detail about your issue with screenshots and detail what you want via email harutheme@gmail.com or create a topic on our forum. Also maybe we need admin account to check the issue for you. You can read more in our plugin document: https://document.harutheme.com/vidi/ and theme document: https://document.harutheme.com/vidio/. Please note we don’t support for other plugins are note required in our theme. Regards!

Hi, Thanks for contacting us and choosing our product! About this issue please make sure you allow user register on your site in Settings -> General: https://prnt.sc/10jrml0. Also please check Youzify Register settings: https://prnt.sc/10jrnlu. If it still doesn’t work please send us your site information via email harutheme@gmail.com or create a topic on our site: https://harutheme.com/. Here is the document: https://document.harutheme.com/vidio/ https://document.harutheme.com/vidi/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic:https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. That means you need to Edit Homepage then go to Page Options at bottom of page to compare settings with Theme Options. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, Can you please send us your site URL have this issue? Regards!

Hi, you’ve got to create an account on the site to access the page since its on youzify members. The site url is 10threach.com/avast/login (if you want the login details i can provide it via email or you can create your own login)

The exact url is https://www.10threach.com/avast/members/testnew/shop/

The screenshot shows the header for the menu section of vidio theme messed up as well as the footer, however the body looks fine, do you think there might be clash with woocomerce?

Header: https://snipboard.io/pDM3Nr.jpg

Footer: https://snipboard.io/Zlmf8J.jpg

Body: https://snipboard.io/nzShWA.jpg

Hi, As we replied to you via email. You need load style from our theme to display Header and Footer: https://prnt.sc/10mffhp However on the shop page it doesn’t load our style. https://prnt.sc/10mfgy0 So in this case please contact the plugin author if they have function removed style from theme. Hope this helps! Regards!

Hi, Thanks for contacting us and choosing our product! We don’t see you purchased our item and we see your site is working fine with other theme now. When you purchase our theme please read the document here: https://document.harutheme.com/vidio/ and https://document.harutheme.com/vidi/. Hope this helps! Regards!

Hi, Thanks for contacting us about our product! Now our theme doesn’t support Elementor. However almost elements our theme use shortcode code to display. So you need a plugin to build Header and Footer is enough. More detail please read in the document: https://document.harutheme.com/vidi/. You can try free version of plugin here: https://wordpress.org/plugins/haru-vidi/. If you can’t import demo data you can follow this topic: https://harutheme.com/forums/topic/how-to-import-demo-data-automatic-in-harutheme/ or https://harutheme.com/forums/topic/import-demo-manual-wordpress-theme/. Here is the document: https://document.harutheme.com/vidio/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/circle/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. You also can add any field to your video follow this topic tutorial: https://harutheme.com/forums/topic/add-new-metabox-circle-single-video-film-actor-director/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, Thanks for contacting us and choosing our product! About this issue please send us your site URL and admin account via email harutheme@gmail.com or create a topic support here: https://harutheme.com/forums/forum/themes-support/vidio/. We’ll check it for you. Regards!

Hi, Thanks for contacting us and choosing our product! You can change it in Settings -> Permalink -> Actor like this: https://prnt.sc/xh6qqs. Here is the document: https://document.harutheme.com/vidio/. https://document.harutheme.com/vidi/. Video tutorial: https://www.youtube.com/channel/UCnOxXtfrkgq92wgqJCBi55g/videos?view_as=subscriber. Support forum: https://harutheme.com/forums/forum/themes-support/vidio/. In our theme have a notice that Page Options will override Theme Options. You can understand more about it follow this topic: https://harutheme.com/forums/topic/why-theme-options-doesnt-apply-changes/. Here is the topic to help you manage Footer: https://harutheme.com/forums/topic/how-to-manage-footer-in-harutheme/. If you have other issues please search on our forum first for the quick solutions. Hope this helps! Regards!

Hi, We added your comment suggest here and research about it later: https://harutheme.com/forums/topic/vidi-features-suggestion-and-bugs-report/. Now we are developing advertising of plugin. Regards!

Hi, Thanks for choosing our product! We added your suggestion here: https://harutheme.com/forums/topic/vidi-features-suggestion-and-bugs-report/ and will research about it later. Now use myCred plugin can do something similar that, we are researching about it. Regards!

Hi, Thanks for contacting us about our product! Now our theme doesn’t support Ads. We’ll research to add it later. You can read more about the feature in this document: https://document.harutheme.com/vidi/. Regards!

Hi, Now our theme doesn’t have this feature. We’ll notice to research and update it later. Regards!

Hi, Please make sure your video is public and you get link for video like this: https://harutheme.com/forums/topic/how-to-use-google-drive-links-for-movies/ (MP4 or WebM file). If it still doesn’t work please send us email to harutheme@gmail.com or create a topic here: https://harutheme.com/forums/forum/themes-support/vidio/. Hope this helps! Regards!

Hi, Thanks for your reply but you are saying about issue (you want to have but we don’t tell it in our product description). 1. We don’t say our theme compatible with ArMember. 2. www.yoururl.com/video is default archive page of custom posttype (similar shop page). You can read here for more detail: https://wphierarchy.com/. It’s not required a page to display. Did you can restrict Shop page with ArMember plugin? 3. You can see video in Archive video page but when you click on Single Video page you can’t see it (Now that’s workflow in our theme and you want us change it to fit your purpose?). 4. If you have other theme lock entire site please send it to us. We’ll check if they can really do it. 5. We check our theme on Safari: https://prnt.sc/wiqduv and Chrome: https://prnt.sc/wiqe5i. Please tell us what is the different here. 6. Please note what do you want to have to fit your purpose is not what we must to do (Unless you suggest us custom project and do it to fit your purpose). 7. You can rate 3* after we check many things for you but all is not in our theme description and they are what you want to fit your purpose. Regards!

After reading Armember document and discovering one can block the hierarchy page once it is published. I tested and now can make all private with armember. I then decided to go buy another copy of Harutheme just to have on hand if I decide to make two sites. I also decided to change my ratings to 4 stars, because I think paid membership pro is a very expensive plugin for some. Yes, some basic features are free, but if you need a feature that is an add on…$297 yearly. That was the reason for my 3 stars. I now goto change my ratings to 4 stars and notice you had Envato remove my review. That is bad practice, my friend. When customers notice that you’re having reviews removed, They will hesitate or find something else to invest in. No disrespect or rudeness was meant. I gave 3 stars after researching and seeing the real cost of paid membership pro. Yes, armember can block shop pages and many others once it is published. Yes, your theme will work with armember without any custom work. Now, the safari issue was discovered in your plugin version 1.1.0. As I said, you have a great product and excellent customer service. Having reviews remove because you don’t agree, is not good for business.

Thanks for your feedback but please focus on our answer. 1. We don’t say we support ArMember. Your rating about ArMember and it’s not the reason for rating. So do you accept the issues are not from you? 2. All good for business is the truth, We will accept all rating if the issue from our product! 3. ArMember and other plugin you send us don’t allow integrate in our product. We can’t develop with them. 4. We use the most popular free plugin and you don’t need all addons of that plugin. You can choose addons you want and buy. 5. Please take screenshot with our old version. Thanks so much. Regards!

Hi, We’ll update this in the next version: https://prnt.sc/wic233. Regards!

Thanks for your feedback! We also added more options for player here: https://prnt.sc/whwtxb and download function for Selfhost video and Google Drive video: https://prnt.sc/whwued. Please wait for new version. Regards!

Thanks for tip, Sounds great, Cheers

Thanks for your patient. Regards!