362 comments found.
color: #b56953
I like to have another select color. Where I can change it?
Hi there,
Thank you for reaching us!
Within our Alloggion Core Options > Typography you can set your colors for the fonts.
If you need any further assistance and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi, 2 pre sale question: it’s possibile to set different price for different days on booking form? there is any fee or recurring payment to use your booking form? thanks
Hi there,
Thanks for taking an interest!
On Room page you do have an option to set Room capacity, minimum and maximum amount of people as well as different price for adults and children. With our seasonal price you could set a certain price for your weekends This way you can make a specific price for your weekend.
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose so for payment types you can select them in Woocommerce > Settings > Payments as well as you can read more about payments for Wocommerce here.
Do let us know if you have any additional questions.
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Hello, Can i install on wordpress 5.6?
Hi there,
Thanks for taking an interest! It is compatible but please read this article here.
Do let us know if you have any additional questions.
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Pre- sale question. Can I use the Integrated room booking management just for booking? I mean, my client doesn´t want to sell through the website, but he wants to just get email for booking. Is that possible using the booking management?
Hi there,
Thanks for taking an interest!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
The customer that book a room do get a notification mail once they go through the purchase.
However if you want to organise the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.
Do let us know if you have any additional quesitons.
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Good to know if the reservation system in yours or you use Booking.com, I would like to have the apartments also in booking and I want to have the calendar linked between my website and booking.com
Hi there,
Thanks for taking an interest!
No, unfortunately not. Booking is integrated part of the theme that can be managed within your WordPress installation only.
Do let us know if you have any additional questions.
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Hi I am having trouble with edit page. It loads a white screen. I need to open the basic edit page to modify the page text header. I cannot modify it with Elementor alone. I checked the memory limit as well and i have no problem with it:
System Information: allow_url_fopen = Off allow_url_include = Off display_errors = Off enable_dl = Off file_uploads = Off max_execution_time = 400 max_input_time = 600 max_input_vars = 6000 memory_limit = 256M post_max_size = 260M session.gc_maxlifetime = 1440 session.save_path = ”/var/cpanel/php/sessions/ea-php73” upload_max_filesize = 256M zlib.output_compression = Off
WordPress version is 5.6
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
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Hi,
thank you for the great work. I would like to use a third party plugin for the booking system enviroment. it is possible? is there a possibility to use your theme without the booking process?
Thank you again.
Hi there,
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
However if you want to organise the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.
Do let us know if you have any additional questions.
Support
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hello let know if the theme support woocommerce paymants for the rooms ty bifor i buy it.
Hi there,
Thanks for taking an interest!
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
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Hello. I’m considering buying your theme and I want to know is possible to hook fully your Reservation form booking link (book now) with the booking engine and channel manager that my hotel already using ? The hotel is using this booking engine – www.phobs.net Thank you in advance.
Hi there,
The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. We have not tested integration with any OTA, however if there is an extension for WooCommerce for this purpose you could try to use it.
Do let us know if you have any additional questions.
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Thank you. There would be no problem if I don’t use your booking system, just use the reservation form with a hooked link on another booking system?
Hi there,
Please understand that we cannot guaranty compatibility and smooth integration, you would have to edit the theme files for this.
Thanks for understanding.
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hi i bought this theme but google map api not working please resovle asap.
Hi there,
Thanks for writing in! Please check if you have set it up correctly here and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello Im interested in buying your theme but first i have a question! Is it compatible with the Polylang plugin?
Hi there,
Thanks for taking an interest!
Our theme is compatible with WPML plugin and you can read more about it here. We simply cannot guarantee a complete compatibility of these plugins with our themes, and we always recommend using the WPML plugin.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, I want to ask few questions
1. I have a hotel with multiple branches website done with wp bakery visual composer, which I want to change the theme, does this theme support hotel with multiple branches and wp bakery visual composer?
2. If yes, is it possible to connect each hotel branches with their rooms to the Main Menu?
Thanks
Hi there,
Thanks for taking an interest!
The native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well, do note that WPBakery does not come included within the theme and you will need to build your own content, however all the shortcodes are available.
You can create as many rooms you wish adding their photos, descriptions and amenities. Each room booking can be accessed within our themes options Bookings
As well as you can book different rooms at once if you wish that, we suggest you to try our to book different rooms on our website demo page. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose.
You could create different Room types, which will separate your rooms. As well as you could list these rooms on a separate page and add a menu item to showcase that page that you create on your end and where you will be able to list your rooms, choosing the specific room ID that will display the rooms on the list.
We do hope this helped and let us know if you have any additional questions.
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Thanks for your response, few more questions 1. If the theme supports hotel with multi-location or multi-branches, can location/branch field be added to the RESERVATION FORM See image https://snipboard.io/htpZc5.jpg, such that a client can select the hotel branch location during room reservation search?
2. I noticed that the price increases per room as more Guests are selected in the reservation form see image https://snipboard.io/29ksLj.jpg, This is not supposed to be so, as each room has the least capacity of two. When a client selects more than 2 GUESTS, it supposed to show only rooms with the maximum capacity of the number of GUESTS selected. And if the number of Guests selected is more than the rooms maximum capacities, then it should pick and show up a room with highest capacity and another room with close capacity to the excess of selected Guests. I hope you understand my explanation.
3. I couldn’t be able to test the Booking process as the Book Now button doesn’t proceed beyond that point. see image https://snipboard.io/Rqbj0t.jpg
Thanks
Hi there,
1. The option to branch within the reservation form is not possible without editing the themes files.
2. On Room page you do have an option to set Room capacity, minimum and maximum amount of people as well as different price for adults and children.
When it comes to the room bookings, you can choose a number of rooms but for the same amount of persons. If you have options and different number of adult/children you do book every room individually and there you do choose how many adults and children will be included. If we somehow misunderstood you on this please let us know.
3. You can check the user admin from this page: https://alloggio.qodeinteractive.com/vacation-resort/ by signing in with these credentials: username: test password: test
Do let us know if you have any additional questions.
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good day. Is it possible to set a minimum stay? 2 nights, 3 nights etc. minimum?
Hi there,
Thanks for taking an interest! Within our Room single options you do have a possibility to set minimum nights.
Do let us know if you have any additional questions.
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Thx. Another question. Why did you use Elementor page builder? And does the bookind system has a calendar view. So occupied rooms will be displayed in the calendar
Hi there,
1. Well some of our themes are made with Elementor and some with WPBakery.
The native import method comes with Elementor, so when you run import tool you will get Elementor content, however you can switch to WPBakery and use it instead, all the same shortcodes are included as well, do note that WPBakery does not come included within the theme and you will need to build your own content, however all the shortcodes are available.
2. You can see the calendar on the single page here.
We are here if you have any additional questions.
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I did actually ask für your opinion. Somensay elementar ist faster. No not this calendar. Im taökong about Admin wäre youvhave a booking overview. I would send you a picture but i cannot. Or ist there a demo Account Admin?
Hi there,
Each room booking can be accessed within our themes options. We hope this is what you referred to.
When it comes to Elementor or WPBakery whichever you choose and once you get familiar with editing the pages with any of the plugins you can’t get it wrong.
You can check our article about the differences here as well as you can check this article perhaps that can help you choose between the 2 builders.
We are here if you have any additional questions.
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Good day. Thx for reply. I diod read the article. Thx. The calenadar thing I mean is more like this: https://drive.google.com/file/d/1B5fT46ZP2gGtAX87eZup_FDUCBKh39tc/view?usp=sharing. Please check
Hi there,
Unfortunately we do not have a calendar that has this kind of appearance on our website.
You can see our calendar on every Room single page https://alloggio.qodeinteractive.com/room/artistic-loft/
Do let us know if you have any additional questions.
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Yes I do have. Why you dont do it like that. Its essential to every htoel to haev an overview! You just stop me from buying this theme. Thx very much waste time with you
Hi there,
The user dashboard serves as information about our theme options and possibilities. We are sorry but this kind of calendar is not included within our theme. You do have our calendar that you could see which gives information if the room is booked as well as you can check prior to reservations if the dates you wish to reserve are available.
In the backend you do have an overview on all the bookings.
So this is how our theme works.
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Quick question before buying please. I’m new to this online payment thing and I do not know if there is an option to make a payment in 2 installments.
Example:
Someone pays 20% deposit out of the full amount and the rest 80% is paid upon arrival or 1 week prior arrival etc.
Hi there,
Thanks for taking an interest! As the booking is handled through WooCommerce integration you could consider using their extension to achieve something similar.
Do let us know if you have any additional questions.
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Thanks for your help!
Hi there,
Glad we could help and feel free to ask for any additional questions you have
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Hi, I have an issue with the sites mobile navigation. The mobile navigation shows the layout of the full screen navigation, instead of the simple stacked menu similar with the demo site.
My mobile menu: https://imgur.com/Bx2Bk9R Demo mobile menu: https://imgur.com/2Oulg0e My menu settings: https://imgur.com/sDixilT
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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anyway got it, I changed the default settings in the the page
Hi there,
Glad to hear that you managed!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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i can not register my product – the theme is not accepting my purchase code to get assistance. i just purchased yesterday. as a result i can not submit a ticket. thanks.
hello???
Hi there,
Thanks for writing in! Please check our article on where to find your purchase code.
So please, if you still encounter issues, submit a request at our help center and our support team will be happy to help.
Thanks.
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ugh….i know where my purchase code is. that is not what i asked. I stated that my purchase code states its being used for another site. please deactivate the code to what it is currently connected to. i cant even register for support because it states its taken. or issue a refund. thank you. please do this within one day. i am already behind. thanks.
Hi there,
In your case now we would kindly ask you to send us a mail to our help center providing your purchase code in it and our team will help you with this.
The process of submitting a request is working perfectly fine so for the future please check if you have entered the correct profile (Edge) and theme for the purchase code you have entered.
Thanks.
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.
How to hide it? Thanks
Hi there,
You do not have an option to remove it from our theme options however you can use this code to not display it.
qodef-room-reservation {
display: none; }
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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7) You can first upload the site to the domain 11.com set up and then ready to transfer to 22.com
Hi there,
Yes you can migrate your site to another domain for sure.
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7) and there will be no problems with the license or you can configure and activate everything on one domain and then transfer it and everything will work
Hi there,
No, you do have our registration module, please read more about it here. So once you finish developing your test domain and wish to migrate you can deregister the theme, migrate to your live domain and then register it over there, the content will not be lost.
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Answer the questions before buying:
1) you can add an additional 3 line in the booking from 10 years to 15 years
2) The price in the list of rooms when booking does not change when you choose additional seats for a child of 10 years. This will be fixed.
3) In the header of the site bar on top where clickable: phone, whatsapp, e-mail, address, social networks
4) booking button in the mobile menu
5) Payment with visa and mastercard
6) When booking to receive a letter to my mail.
Hi there,
Thanks for taking an interest!
1. Could you please clarify this a bit more as we are not sure we do fully understand your question here.
2. On Room page you do have an option to set Room capacity, minimum and maximum amount of people as well as different price for adults and children.
When it comes to the room bookings, you can choose a number of rooms but for the same amount of persons. If you have options and different number of adult/children you do book every room individually and there you do choose how many adults and children will be included. If we somehow misunderstood you on this please let us know.
3. It is clickable and you can make it clickable if you wish that.
4. The reservation form is present on the mobile as well.
5. The Alloggio booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose so for payment types you can select them in WooCommerce > Settings > Payments here as well as you can read more about payments for WoCommerce here.
6. When i customer has booked a room they will for sure get a confirmation email
Do let us know if you have any additional questions.
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1) Add an additional age of the child from 14 to 18 when booking and that the price of the room changes 2) the price in the general list of rooms does not change https://alloggio.qodeinteractive.com/room/?layout=standard when choosing children or infants 3) it is possible to add on top of the site: phone, whatsapp, booking button. you have ready-made code to insert 4) no booking button or direct booking form in the pop-up menu 6) it is necessary that an email with the booking data comes to the visitor and to us.
Hi there,
1. You do have either adult our children price which you can set, if you wish to extend this you will need to edit the themes files.
2. The price is not being changed as it gives a list but on each individual room if you check here the price is being changed.
3. You can add custom html in the widget area which will enable you to show this.
4. Unfortunately this is not possible, however you can add a link and link your menu item to specific url.
6. The customer does get a confirmation email for sure and as the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. You can possibly consider using WooCommerce official extension for this purpose.
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