12793 comments found.
Is there a template we should use if we are going to use WP Import to import listings?
I bought theme, and I can’t import listing
Hi
Please post a ticket on helpdesk.27collective.net and our support we’ll guide you
I have done
Hi , I love this theme, just one thing, is here a quick way to hide / remove the “sign in or Register” (with Icon) Link in the mobile or/and desktop navigation? Because I cant find a way over the menu editor. Thx and have a good day!
Hi
Please post a ticket on helpdesk.27collective.net and our team will assist you
Hi! I have been in contact with you guys regarding custom code on my site. I have signed the document, but now you guys don’t answer… It’s been several weeks. “Arian 27collective support”... Not very good support.. Please answer?
Hi
Customization services are not part of theme customer support. Delays may happen because of high number of requests combined with holidays.
We have replied to your customization request today
https://customizations.27collective.net/questions/question/i-need-some-help-with-the-setup-i-have-been-in-contact-with-hassan/how do I set language in dutch?
or do I need to translate each string myself`?
also for the maps api keep getting this error:
Google Maps JavaScript API error: RefererNotAllowedMapError https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error Your site URL to be authorized: https://huisheer.com/listing/chelsea-point/Hi
Yes, you need to translate it yourself using loco translate.
As for maps API, please check documentaiton https://docs.mylistingtheme.com/category/maps/Please use helpdesk.27collective.net if you have further questions so our team can assist you
Best regards
Hi I’m interested in your theme. Does it support conditional filtering now? 3 years ago you’ve mentioned you’ll add the functionality. What I want to do is to use filters on left bar and show releant or filter out the values on the preview card. For example, for luxury hotel category I want to show luxury pricing field. Is this possible? If not is it possible with some plugin? if so free or paid? thanks
Hi
Filters depend on the listing type not category
Yeah ok! I asked a few questions. Are you going to add this functionality any sooner? Advanced Custom Fields PRO seems to be used, so can’t I use RULES and CONDITIONS that comes with ACF?
We are not planning to add that functionality currently
Hi Guys!! Is there any way I can make a sitemap page for all the categories in my listings types. Please help
Hi
Please post a ticket on helpdesk so our support team can better assist you https://helpdesk.27collective.net/ask-question/Hello, can i install a progress web application(PWA) plugin and work on your theme?
Hi
We have not tested nor many any integration with such plugins, so not sure if they will work well
Pre-sale question: I have seen that your Theme is excellent. However there is a feature that would be missing and it is in my checklist When an image is uploaded there is no possibility to add a description to it, which later becomes ALT or caption. Do you plan to develop it in the future?
Unfortunately we are not planning this currently
Hi, For the mobile view, can I change how the listing layout on the Explore page is displayed? I would like to see 2-3 columns, instead of one column that I currently see when I view the site on mobile.
Hi
There’s little space in mobile for 2 columns, so there’s no option for it. But we can assist with custom CSS code if you want to force 2 columns for explore page in mobile
Great. Thank you!
Hi,
I can’t find most of the strings I need to translate using Loco.
Strings like “Your listing details”, “Dashboard”, “My Listings”, “Promotions”, “Bookmark”, “Account Details”, “Logout”, etc can’t be found.
Hi
“Your listing details” can be translated using loco translate. Edit translation, sync, and search for it.
As for dashboard menu items, you can rename them in appearance > menus > woocommerce menu https://docs.mylistingtheme.com/article/how-to-create-user-menu-woocommerce-menu/If you have further questions, please post a ticket on helpdesk.27collective.net
Any words about the new year sale ?
Hi 27collective Team,
I have i questions about where is located the file for translate the sidebar in listing page … ( https://ibb.co/vX3VX3W ), i translate the theme with Poedit and put .po and .mo file in language theme but some words are not there and i want to translate. I try to fiind in Listing Type -> Sigle Page -> Field or Single Page but i can fiind where is located … for example i have Contact business and i don`t find …
Regards, Bobby
Hi
Listing type > single page > content and tabs > choose tab > click on the block and change its title
Hello I have recently received a complaint, for comments on my website which I had to delete. before being sanctioned.
The problem was that when leaving comments in one of the lists, it does not have an option to mark that it agrees with the privacy pot of the site and in addition to this below this acceptance field there must be a short text explained what is the purpose and the use that will be given to the treatment of these comments.
how you can see the issue of privacy is very important and the fines are very high. Could you tell me if they will add this option to the comment forms of the listings, to comply with the privacy law of the European Union. Thank you
Hi
You can disable reviews/comments for non logged in users in wp-admin > Settings > discussion > enable “Users must be registered and logged in to comment”
Add privacy policy on your registration form, so anyone who signs up accepts all the terms of your site.
Woocommerce > settings > account and privacy > Registration privacy policy
and select your terms and condition page in woocommerce > settings > advanced > Terms and conditions
If you have further questions, please post them in helpdesk.27collective.net
Best regards
How can i remove the transparent header from the home page? i want the header to have its background color
I worked it out for the home page, but the listings page still has transparent header. how can i use the non-transparent header on this page?
Hi
WP-admin > theme tools > theme options > single listing. You can set the single listing header colors there
Please check documentation https://docs.mylistingtheme.com/article/general-header-options/If you have further questions, please post a ticket on helpdesk.27collective.net
How do i change the text “Choose a Package” and below “Pricing” – I do not want to use those words, I want to customise that title, please. Let me know.
When you click on claim listing – you get this wordings and then package shows. I just want to change that text. Thanks.
Hi
You can change the text using loco translate plugin. Loco > themes > mylisting > create/edit translation of your active language > search for the text and overwrite it
If you have further questions, please post a ticket on helpdesk.27collective.net
My language is english, and thats not being shown in the loco translate? Can you please supply me with the english language to upload? or another way to edit the file to change those text ‘choose a package, pricing’ to reflect something else.
Hi
You have to create the translation as I mentioned above, press “New language” and choose English https://localise.biz/wordpress/plugin/beginners#addIf that doesn’t work, please post a ticket on helpdesk.27collective.net as the comment area is not used for customer support
Thanks
Hi there, I have a presale question. Is there a way to create my own template layout for a specific listing category using elementor? I would need to create a box layout for one listing category.
Hi
You can create a category landing page using elementor. You can’t design listings using elementor
Can I create an agency rol where I can asign agents?
Hi
MyListing has dual role feature. You can learn how it works here https://medium.com/27collective/mylisting-2-5-is-now-available-2c8855cf0971Thanks, but I mean, there is a way to create an agency role? (A corporation with some agents asigned.) I know that you use 2 roles, the customer (Who buy the properties) and the business owner (Who edit and sell the properties) but I need a corp rol, where you can find the corporation sellers.
That is not available currently
Hi, I sent and email with pre-sale question after reading the entire documentation. Unfortunately I didn’t receive any answer. How can I get in touch with you for some questions? Thank you!
Thanks, we’ll reply soon
Hi, I’m trying to add a product to a listing but it does not work. I added the product field to the listing type but it can not find any product. How can I add products to the listing? I try to send a support tickect after renewing the theme licence but it was not sentso I write it here Please help
Thanks
Hi
The dropdown shows the products the author of the listing has created. It does not display products created by other users.
If the user has created products and they are still not showing, please share site URL/admin access on helpdesk
Hi, I have a question about the possibility of a subscriber of selling products through his account.
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