883 comments found.
Hello, I have an issue with the logo in the header after I installed SSL in the website. I replaced all the links with “better search replace”(http to https) and all the images on the website are displayed properly excpet the one on the header. Please help as soon as possible!
Please follow the article to make a solution for this;
http://bit.ly/2LJf46ZIs there a demo home for blog?
There no specific demos available for the “Blog.” But there has a blog archive and you can set it as your homepage from the Settings> Reading;
Also, we are going to add a blog demo pretty soon.
How to remove Google fonts and just use standard fonts? Even when arial is selected in the fonts section, the theme still loads Google Poppins. Where to remove Poppins?
Hi,
No options available to disable the google fonts loading from the Saasland Theme. Please create a support ticket here to get help with this. Because, we have to do it manually on your WordPress.
https://droitthemes.ticksy.com/I ran a gtmetrix test and score is so bad, can you fix it.
https://gtmetrix.com/reports/droitthemes.com/9jNn6U3Q/Hi,
Please follow the theme documentation; http://bit.ly/3oTQrTpThe first impression of the demos before purchasing this theme was very good but since I started to use it I become very disappointed.
Here are my problems:
1. Every page load takes between 5-8 seconds after the saasland theme got installed. No other plugins or demo themes are deployed.
These are parameters of the cloud environment: - Amazon Lightsail - Cloudfront CDN - 1 GB RAM, 1 vCPU - WordPress 5.6 - Apache 2.4.46 - MySQL 8.0.22 - PHP 7.4.13 - Elementor PRO licence - Cache plugin installed - Only the Saasland and all its required plugins installed only - allocated 512 MB memory for wordpress (WP_MEMORY_LIMIT property) - PHP memory limit = 512 MB (php.ini)
Performance results: https://tools.pingdom.com/#5dba369c8f000000
I tried to build the website locally as well but I experienced the same latency and gave it up eventually (Macbook Pro 2.3 Ghz 8 core, 16 GB )
2. It’s not possible to install any of the demo sites in a cloud environment as the load balancer terminates the connection after a few minutes and the installation takes around 15-20 minutes.
The documentation recommends other manual approaches as well, but they didn’t work either. I get HTTP500 error when I try to import the widgets.vie file in the Widget Importer & Exporter plugin
3. Your website (https://droitthemes.com/wp/saasland-theme/demos) states that different components can be mixed but I cannot do that. The getting started guide suggest to reset wordpress before installing a new demo. How can we mix different components from other demos then?
I wasted 4 days, but I did not manage to fix these problems and I started to believe that this theme is not production ready.
I would like to request some help to sort out these problems or a refund if it’s not possible.
Thanks
Hi,
We are sorry for such incredible issues as per your claim. Please open an individual ticket concerning all the specified issues by the link below;
https://droitthemes.ticksy.com/Hi,
Thanks for creating a support ticket. We’ve already replied.
Hi, is there any update on my refund request? I raised a ticket 8 days ago but I didn’t get any response from you.
Hi,
I am referring to the refund request that I’ve raised 11 days ago and no one responded to that:
https://themeforest.net/refund_requests/aa700cbb-f2d0-4185-b76a-0763df4c4d8aWe don’t have the ability to respond there in the refund request, it seems you have raised a dispute. So all are in Envato’s hand now.
The cart page looks bad on mobile devices, even on your test site. https://droitthemes.com/wp/saasland-theme/cart/ (add a product to view it)
We’ve noted the device responsive issue on the “Cart” page. We will fix the issue in the next Saasland release.
Pricing plan comparison – I know this has been requested several times by different buyers of the theme but still no change.
Can you please make it possible to insert text into the “pricing plan comparison” in addition to the yes or no icons?
In many cases features are not described by binary options of yes or no and we cant use this!
Also, why can’t you create the pricing plan comparison with 2 plans? right now it forces you to compare 3 plans
Hi,
We are working to improve its feature. And very soon, we will add the text field features and the plan enable/disable option.
Any update regarding the release of this feature?
Hi
There appears to be a bug with the Pricing table tabs carousel widget. If I have two of these widgets on a page and I use the toggle if modifies both widgets. That is, both pricing tables switch to tab 2.
How can this be fixed? Ideally, you also give the option to have more than 2 tabs so that I don’t need two widgets.
Hi,
We already noticed the issue and listed it in our feature improvement task. Hopefully, you will get it fixed in the future theme release.
This still isn’t fixed! There is also an issue that regardless of the Tab Active backfriund colour, it still shows the default blue when animating the toggle
This still isn’t fixed in v3.3.3 Over 2 months now!
The issue has been fixed. Please clear your website cache and try again.
Hello there,
enjoying your theme very much, thanks a ton for creating it!
Awesome work, well done!
I only found the “Saasland Slider” in Elementor which is different from the one in your example. I also searched all the hero sections, but could not find the one you used in the link above.
Can you point me towards the right direction? That would be greatly appreciated!
Thanks
Hi,
Thanks for appreciating the theme and our efforts. Please follow the below attachment and select the “Style Two of “Saasland Slider” widget.
https://prnt.sc/whypgcHi,
I’m looking for a theme to buy and I like Saasland. I do have a question, however. Since it is a multipurpose theme, Can I use it on more than one site, once I register with the purchase code through the wordpress panel or the registration limit for only one use with all the features, such as a demo import click and all of the features included?
Thanks in advance.
Hi,
Thanks for your interest in our theme. Here are 2 aspects:
1. According to Envato’s licensing policy you can use one product (let’s say 1 copy of Saasland) in 1 website only. For multiple number of websites you need to buy multiple copies of Saasland.
2. When you buy Saasland you get access to all its features. All its demos – home & inner pages, theme options, other features etc. Now you can use one or all the pages you want to use, but in a single website.
Hope this clarifies.
Thanks for your attention!
Does it Alternative to Product Comparison Template to creation comparison page between own site and competitors site?
If you mean the comparison table we have in our theme, yes you can compare anything. You can compare products as well as features between websites, it’s your choice.
The FAQ widget produces an error
Warning: A non-numeric value encountered in /home1/*/public_html/wp-content/plugins/saasland-core/widgets/Faq.php on line 273
Warning: A non-numeric value encountered in /home1/*/public_html/wp-content/plugins/saasland-core/widgets/Faq.php on line 301
Please write the theme version info. Please create a support ticket for further helps.
3.3.0
Hi,
Please open a support ticket here; https://droitthemes.ticksy.com/Resolved by updating the PHP version
Installing Plugin: DT Redux Framework Throws Error
Downloading installation package from https://droitthemes.com/wpplugin/dt-redux-framework.zip…
Download failed. cURL error 7: Failed to connect to droitthemes.com port 443: Connection refused
Theme version: Version: 3.3.0 WordPress 5.6
Hi,
Can you please check it again. As per your claim, I’ve tried now and you will see in video that it’s working correctly;
http://bit.ly/388gaSrIt is not possible to translate Features widget items in WPML. Please fix that. Almost all other things can be translated properly.
This was fixed in version 3.2.9. If you update the theme to the latest version (3.3.0) you will get it.
Thanks!
It seems that the problem is not fixed. These strings still do not appear in the translation editor. I even tried duplicating the page and starting a brand new translation, but to no avail..
Hi,
Can you please write the specific widget and style name? Because we’ve already the fixed the “Features with Widget (White)” according to our users feedback.
It is Features widget, the style is 03 – Image Icon With Image Background
Ok, we will check it again and if the problem persists will fix in the next release (in just a few days).
The “Advanced Custom Fields PRO” plugin that came along with the theme, has got multiple updates but you are not updating it with every theme update, i donot want to buy another plugin unwillingly, please update the plugin immediately. this may cause security issues if not updated for long time. Please tell me if you can not update, i will switch the theme to something else, looks very unprofessional from your end to commit multiple times for the update and not update it.
Hi,
You need to double check before claiming something we did not do actually. You are also calling this “unprofessional”, but actually we keep all included plugins updated in our theme, otherwise Envato does not allow us to update.
Thanks.
Hey! Can you suggest how we add different header with different menu just for blog pages?
Also, we want to have a CTA for blog pages. Can you share how we can add that as well?
Hi,
1. For now we we don’t have support for different headers in blog pages. But you can do it by custom coding. We might give this feature later on in the theme.
2. Similarly you cannot add CTA in blog pages (do you mean blog archive or blog single?). Buy you can do by custom coding.
hello,
I use this theme demo: https://droitthemes.com/wp/saasland-theme/
I added social media on theme settings, here: https://prnt.sc/vzpqtc
but I cant find the social media button on homepage or any page on my website: eduboxpro.com
can you pls help me to show social icons on my homepage, espically main menu?
Hi,
Please enable the “Header Top & Show Social Links” from the “Theme Settings> Header area. So, the social link will appear in the “Top Header.”
https://prnt.sc/w4uu09 https://prnt.sc/w4v5ouDear, I have problem In Wordpress page edit saasland option header visibility tab option missing.please help
Hi,
Your instruction is unclear. Can you please clarify a bit and provide a screenshot of the issue?
this download link to screenshot for refence. please help
Hi,
Please ensure that all the required custom fields have been synchronized to your WordPress. If not, please sync those fields by following the attachment below;
https://prnt.sc/vzzbveHi My Wordpress – customer field group List,
Header settings , footer settings But Bulk action drop down sync changes missing
Hi,
Please make sure that you’ve updated the Saasland theme and Saasland core plugin to the latest version.
Thank you. We created saasland option based on header option . It working.
It’s really nice to know!
It’s disappointing that you aren’t providing the support that I and other customers have paid for. I’m entitled to a theme which is fit for purpose where basic functionality works.
Below is a list of support tickets I’ve submitted. Many are unresolved and some haven’t even been answered in over 2 months! As you can see many of the resolved issues were due to BUGS in your theme. Your comment suggests I am somehow requiring you to provide some level of customisation above and beyond our agreement. This is not true. It’s basic functionality I am requesting and entitled to.
Tickets that are partially resolved via CSS have been due to missing core functionality. Again, if you don’t want to supply CSS – document the limitations in your documentation and don’t advertise that the theme is fully customisable “without having to write a single line of code”.
Unresolved:
1. Process Type 2 justification - BUG (unresolved and unanswered in 2 months)
2. App Hero colour bug - BUG (unresolved and unanswered for 2 months)
3. Feature video reverse on mobile - Missing basic functionality (unresolved and unanswered for 2 weeks)
4. Feature video HTML tag - BUG (unresolved)
5. Typography not inheriting on Features widget - BUG (unresolved)
6. Open in new window not working for hero SEO - BUG (unresolved)
7. Elementor editor slow - Poor performance of theme (unresolved)
8. Pricing table URL - Unresolved
Partially resolved: 1. Animation not showing on mobile for hero SEO – BUG as not documented otherwise. CCS supplied as workaround 2. Hamburger colour on mobile – Missing functionality. CCS supplied as workaround 3. Pricing Table remove icon area – Missing functionality. CCS supplied as workaround 4. Adjust button in HeroSEO – Missing functionality. CCS supplied as workaround 5. FAQ colours – Missing functionality. CCS supplied as workaround
Resolved: 1. Hero SEO Hero colours not working when H1 – BUG (resolved) 2. WooCommerce My Account page – BUG (resolved) 3. Form fields not showing drop shadow – BUG (resolved) 4. Hero section title showing in TOC – BUG (resolved) 5. Advanced Custom Fields colour picker – BUG/3rd party dependency issue (resolved) 6. Pulldown cart button colour – BUG/3rd party dependency issue (resolved) 7. Woocommerce causing critical error – BUG/3rd party dependency issue (resolved) 8. Remove blog banner – BUG (resolved) 9. Advanced Custom Fields PRO – Theme clarification (resolved) 10. Delete button from hero SEO – Missing functionality (resolved) 11. Updating failed – Unclear source of problem (resolved) 12. Cart colour when scrolling – General question (resolved) 13. Change colour of Hyperlinks – General question (resolved) 14. Elementor not inheriting theme colours – General question (resolved) 15. Comments showing despite disables – General question (resolved) 16. Remove page layout heading – General question (resolved)
You seem to only take action when comments are made on the public discussion forum or when you receive a poor review. And instead of taking feedback on board to improve your product, you argue with them, demand that they change their review, or have comments removed. Support tickets are closed when ANY reply is given, even if the issue hasn’t been resolved. How can you possibly argue that you are providing the level of support as per our agreement.
Thanks for your valuable insight. We don’t have time or energy to argue with anyone. All themes or plugins have issues and the main important thing is if they solve them or not. We are resolving ours continuously.
Hello, I love this theme with all the great features that come with it, but there are two things that would’ve made it even better. I was wondering if it’s possible to remove the city skyline image in the top footer, and just leave the top footer plain blank with buttons only. And finally, is it possible to make the header “action button” to open in the same tab? I don’t want it to redirect to a new tab.
Hi,
We will update those mentioned features very soon. So, a bit waiting expected.