23249 comments found.
How can I add the search icon next to – my account, wish list, mini cart – in mobile version using header type 1. So it is not in the mobile menu section down at the very bottom of the screen?
Hello, @oceancomputertech,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
@media (max-width: 991px){
#header .searchform-popup {
display: inline-block !important;
}
}
Regards, P-THEMES.
Hi There, I was wondering if there is already way of scrolling through the list of product fotos, at a variable product, when a color is selected? Instead of the way it works now, where the selected color foto is put in front of the list.
If it is not planned to be supported, I would like to know if anyone is capable of modifying that, as a paid job. The email ptheme.customize@gmail.com did never come back with any response.
Hello, @timstijntjes,
Please email again as the reminder email at the same email address: ptheme.customize@gmail.com hope they will reply you shortly.
Regards, P-THEMES.
Hello, after updating the theme, the cart icon became very small.
https://imgur.com/8Bqvhxs1- How do I change the size? 2- And if I want to change the icon, how can I do it too?
Thanks.
Hello, @elissoncosta,
1. You can change the size of the Cart Icon from Porto >> Theme Options >> Skin >> Mini Cart as showing below as per your requirements.
2. If you have the Cart Icon on your site by default as showing below:
Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:
And then you can use any Icon code from here or FontAwesome:
https://www.portotheme.com/wordpress/porto/shortcodes/icons/
As showing below:
And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:
It will work for you:
This is how it works 
Regards, P-THEMES.
It worked, thank you very much.
You’re Welcome!!
Hi there, can you please deregister my purchase code for “aeslabels.com” thanks in advanced
Hello, @avidak2018,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi, We have noticed that the Blocks section does not show in the admin menu, however block seem to function still. Need to change a block
Hello, @premiercomputers,
Really sorry for all the inconvenience you faced, we have found a workaround for it and implemented it with our latest update 6.0.1, so, please update your Theme to the very latest version 6.0.1 and check back, you will find all of your Blocks back into Porto >> Page Builder as showing below:
Changelog:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
Regards, P-THEMES.
Perfect, Thanks
You’re Welcome!!
Hi, I’m using the header builder but the search form doesn’t show in mobile. What can I do?
Hello, @mehcantu22,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
@media (max-width: 575px){
#header .searchform-popup {
display: inline-block !important;
}
}
Regards, P-THEMES.
Does not output scripts from this block. Help, what could be the matter?
Hello, @Dalimir,
You cannot add <script> tag in the custom js because of security issues.
You need to add JavaScript code without <script> tag like this:
If you add this Google analytics code in “JS Code before body” of theme options, it will work well.
Regards, P-THEMES.
On my friend’s site, the code works great.
Hello, @Dalimir,
Because the code has been added to your friend site without <script> tags or with any third party plugin:
Please read and follow the instructions written in the below-given articles and you can try with the below-given plugins as well and use which better meets your requirements.
https://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/
https://websitesetup.org/google-analytics-wordpress/
https://wordpress.org/support/topic/how-to-add-google-analytics-tracking-code/
https://kinsta.com/blog/google-analytics-wordpress/
https://wordpress.org/plugins/googleanalytics/
https://wordpress.org/plugins/ga-google-analytics/
OR
As I already explained above:
You have to add the Code under Porto >> Theme Options >> Skin >> JavaScript Code as showing below, You cannot add <script> tag in the custom js because of security issues.
You need to add JavaScript code without <script> tag like this:
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','//www.google-analytics.com/analytics.js','ga');
ga('create', 'UA-********-5', 'auto');
ga('send', 'pageview');
If you add this Google analytics code in “JS Code before body” of theme options, it will work well.
Regards, P-THEMES.
Hello love your theme! I’m quite new to wordpress so i’m asking a lot of questions. Apologies on that.
Something I found while browsing another theme… so I have one more presales question. Do these items come as a part of your theme? Or do we have to get additional plugins to get the theme to work like one of your live demos?
Functions; 1. Wishlist 2.Abandoned Card Recovery 3. Multi Currency 4. Mini Cart 5. Order Tracking
Thank you! eskimowebdesigns
Hello, @eskimowebdesigns,
First of all, thanks for showing your interest in Porto WordPress
Wishlist, Micart, Order Tracking these are WooCommerce default functionalities so no need to use any third-party plugin for it, you can simply achieve it using the WooCommerce plugin.
MultiCurrency, you have to use the plugin compatible with our Theme: https://wordpress.org/plugins/woocommerce-currency-switcher/
Abandoned Card Recovery, you have to try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
after update, I can’t find a product update button in the cart page
Hello, @belamo,
Can you please make sure that you have also updated the Theme required/recommended plugins as well, if not then please update and check back or check after deactivating all the third party plugins and activating the Parent Theme, if the issue will still presist then please share your site WP Admin Login details and the pemission to debug your site which includes deactivating all the third party plugins and on site Customization as well so that we will check it for you on your site.
Regards, P-THEMES.
Problem in the cart-v2.php file
Hello, @belamo,
As I told you, please contact us via our support system with your site WP-Admin login details so that we will check it for you in deep, as I have tested the same layout at my end and it is working perfectly fine for me on my test site you can check it here too on my test site: http://hubdatasolutions.com/pearl/porto/wpbakerydemo-for-aizaz/cart/
Regards, P-THEMES.
Dear Support
I have Woo Product Sidebar showing on static pages like about us check out and so .. I want by default not to show this side bar.
But on the Single Product page to show the Woo Product Sidebar .
I know that we can change the sidebar setting per page/product but i don’t want to do that.
Thank you
Hello, @cloud-tech,
No, sorry to say that but this is not possible, you have to change the sidebar setting per page/product, this is the only possible way.
Regards, P-THEMES.
Hi the code for the whole shop i need also to fix per product page. https://ibb.co/5THhZ8v . please help me what code to put on custom css. thanks
Hello, @kumitanaonline,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
.product-summary-wrap .single_add_to_cart_button {
padding-top: 0 !important;
}
Regards, P-THEMES.
hi the problem is still here: https://ibb.co/hgrdmL1 please help
Hello, @kumitanaonline,
Do you want to change the color of the button?
Regards, P-THEMES.
text color and color of the button.
Hello, @kumitanaonline,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back your site after removing the browser cache.
.product-summary-wrap .single_add_to_cart_button {
color: #0088cc !important;
background-color: #fff !important;
border: 1px solid #0088cc !important;
}
Regards, P-THEMES.
Can I transfer the theme with license to another domain that I own I have two websites that I own. Can I uninstall my theme from one and re-install it on the other site keeping the same license key? I removed the theme files from old website nothing is there. But in website I get error that “This code was already used in X”. Please any hint.
Hello, @Halloween1992,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
I cant seem to change the background colours of my website
@sacomms, please read this thread: https://themeforest.net/comments/25947385
I cant seem to change the background colours of my website
Hello, @sacomms,
You have to change the background color from Porto >> Theme Options >> Skin >> Backgrounds as showing below as per your requirements.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 01/06/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Is it possible for me to activate this theme on my own domain test folder eg. www.abc.com/testfolder/ and then when going live to deactivate and reactivate on the live domain?
Hello, @eskimowebdesigns,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can, you have to first activate the Theme on the test site for testing and then deactivate it from the test site and activate it again on your final main site.
Regards, P-THEMES.
We purchased Porto theme and to test it we used a test domain www.diseno-de-paginas-web-en-lima.com that has already expired.
We weren’t pleased with the loading performance at that time and now we want to implement it; however, it does not allow us to try the demos in another test domain since it says it has been installed in www.diseno-de-paginas-web-en-lima.com
We would like you to enable it so we will be able to use the demo.
Hello, @sergio81,
I have reset your purchase code, now you can use the same purchase code for the registration of your theme.
Regards, P-THEMES.
Hello, I changed domain name, how do I change the domain name linked to my license? Thanks for your service!
Hello, @iamdrisselalami,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hello How can I change those pictures?
https://imgyukle.com/i/Hn1GZNHello, @hewal02,
Please edit your home page and edit the “Porto Ultimate Content Box” and change the image from there as per your requirements:
Regards, P-THEMES.
Hi. A pre-sale question: Demor shop30, can I have a product layout page specific for one category and a different product layout for the remaining categories ?
Hello, @kpalma,
First of all, thanks for showing your interest in Porto WordPress
Yes, you can, you have to edit the particular product category and set the product layout from category options as per your requirements:
Regards, P-THEMES.
Thanks for your reply. I’ve already purchased the theme . How can I set the template for the blog (listing posts) ? Use the shop4/blog/ to my site (using the shop30 demo). Thanks
Hello, @kpalma,
Sorry to say that but this is not possible, If you want to use any style of the Blog page you have to set it using Theme Options, under Post >> Blog Archives.
Actually we have set the Blogs designs on several Demos with those options and using Custom CSS, If you want to use the Shop4/Blog design you have to Import that Demo.
OR
You can try with Porto Studio as well: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
Regards, P-THEMES.
Thanks for the reply. I’ve tried PortoStudio, but I only have 3 results at Blog, instead of 9 like you have on your example. How can I have all the 9 templates available? Thanks
Hello, @kpalma,
Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and provide you the best possible solution for it and do not forget to attach that above-provided screenshot when generating the support ticket
Regards, P-THEMES.
Hi, after migration my website, unable to activate the theme (error: Purchase Code is not valid). Please regenerate code and send to me. Thanks
Hello, @gigamarket24,
Please go to Porto >> Theme License and try to activate the Theme again from there, if it will still not work for you then please try the below-listed solutions one by one.
It’s because your local environment can not access to our servers https://portotheme.com & sw-themes.com
Please try to ping our servers and let us know if it works? If the above addresses are blocked by your hosting provider and your site does not ale to request these addresses then you have to ask your hosting provider to remove the restrictions and solve this for you.
OR
Please enable curl extension from the server this will fix your issue. This extension is required for the registration process.
OR
The issue mostly occurs when the server has any kind of restriction and do not allow you to communicate your server with our internal server for activation, so please ask your hosting provider to remove all sorts/kinds of restrictions from your account and deactivate the firewalls for some time until you activate the theme.
I hope that helps.
Regards, P-THEMES.
You send a standard response to everyone. I have no problems accessing the server, I tried to do it from different servers, the result is identical. The blockage is on your side. You periodically block licenses for some reason. I can give you an example. I enter the activation code – the code is invalid. I enter another activation code – everything is fine, the license is activated. Therefore – mistake and you are doing this on purpose. If you look in the comments, then this problem occurs constantly and there are a lot of such requests from users.
Hello, @gigamarket24,
We are sorry but we do not do it intentionally but there was some issue with our internal server and we have fixed it… whenever this issue occurs, you have to wait for a couple of hours, and then try again, OR contact us via our support system.
Regards, P-THEMES.
Thanks! It works
Sound’s Good!!!
