I have put a ticket 24 hours ago, still there is no response. I have also started having another issue with the theme. 1. The variant and size selection is running on desktop but not on mobile for some reason I am unaware of 2. Automatically and much to my discomfort the language on the size and colour on some products have changed to chinese and the same has happened to some product links as the are showing in chinese. I am very unsure of why this is happenning when all language conversion is off on the website.

No such thing is taking place on the normal debut theme. Please help asap. My ticket id is #58671

again, asked a question and it’s been 48 hours and still no answer. do you guys check your support tix? it’s just kind of hard when the only time i get a response is when i leave a public comment here everytime…

Good morning. I passed the 15-day trial, and it won’t let me reinstall it. What should I do?

Hi, I am trying to see demo version on mobile but it it not possible? Is it no mobile friendly? https://kalles-niche.myshopify.com/?_ab=0&_fd=0&_sc=1

I have this theme and I like it but please be aware that you are unable to display both prices with and without VAT, which is a legal requirement is some countries. I have to know purchase another theme to do this. so please ensure this theme is for you before purchasing. it’s a shame I have to now change from this theme

why does it take so long to get a reply for your support tickets? and why do i always have to make a comment on here to get a quick response back in the support tickets? your last response to my ticket was only half answered. i have no clue how to get the app owner to contact your team. i asked where to enter the code specifically, and your team did not let me know, just told me to have app owner contact you guys. but you guys did not tell me how the app owner can contact you. can you just indicate in the support ticket where the code can be entered? i don’t want to wait another week to get an answer,

What css do I need to enter to make the logo larger? The theme settings do not work and the logo remains at 170px wide no matter what size I have it set to.

Hi question, Is it possible that each variant will appear in the category page on its own (without adding new product for each variant)? If I have blue and red, they will both appear in the catalog/collection page? but still remain as variants and not different products.

Hello, I will not use this theme on shopify. Can I use it alone outside of Shopify?

Presale Question: Does this theme have the ability to create sub-category/sub-collections?

for example. If I click on a collection called “clothing” it will then open that collection but instead of showing the products, it will show sub-collections such as “T-shirts, Shorts, Shoes, Belts etc” which you can then click on those sub collections to show the products?

I know you can do it via a menu, but I also need it done in the actual collections page.

Thank you!

Hi

How can I add the svg payment icons to the Footer Top, through HTML item? What HTML code might work for that there? Thanks

I click on checkout and nothing happens. Support is taking a long time to reply, I need help!!! I had bold subscriptions app installed, but it was installed on a copy of the store, and I am using the original.

hello, How can I add a slider banner for each collection page?

for example I have 3 categories, each 1 has its own Slider Banner at the top of the page.

Do you have a shortcode to make this possible? like this one

I opened a support ticket 24 hours ago and still have not gotten a reply.

Hi. 1- Can we add express checkout buttons like Paypal to both the product page and the first checkout page (where customer adds shipping address)? 2- Does the theme have the lazy image loading feature?

Thanks

Why dont you respond to a refund requests???

wordpress

how tu upload this theme wordpress???

Hi, I tried to make tickets to get support two times, but its went wrong cause your system shows Error by cookie! Even thought, I made a ticket before tow days ago by doing same steps without problems!

Anyway, I have an issue with dropdown/mega menu. When I create a dropdown/mega menu and I select a specific collection or All products the page opens on a page full of links of my collections! and the specific collection shows below all these crowded links.

I need only to click on the button of the dropdown/mega menu and its open directly on the specific collection, can you please help me with that?

Best regards!

Pre-purchase question! Can the coupon code box be added to the checkout?