Hi there,

Yes, Elementor is bundled with Backpack Traveler. You can import the Elementor demo and use this plugin to edit the existing and add new content, as well as combine elements of different pages.

Regarding the amp version, we don’t have this.

Let us know if you have any additional questions.

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That’s ok Thank you very much. Best regards, Patrizia

You’re welcome.

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Hello there,

Thank you for reaching us!

Please note that Elementor and WPBakery are not interchangeable, so if your content was built using the WPBakery Page Builder you will not be able to edit it using the Elementor. However, if you choose, you can build new content using the Elementor page builder as all the same shortcodes are available with this page builder too.

Let us know if you have any additional questions.

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Hi, thanks for your response.

If I understand that perfectly but the problem is not, the situation is that I just install the new version of the template automatically all the pages look good except for the main page that looks like a box.

Hi again,

Could you please send us url of your site so we can check this?

Please check if you’ve installed and updated bundled plugins like BackpackTraveler Core to the latest 1.5.3 version as it is important to update core plugin too when the theme is updated.

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Hello there,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress.

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Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.

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Hi there,

Thanks for writing in!

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins since this has been fixed in the latest theme update.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for taking an interest!

It is compatible but please read this article here, so this serves as a temoporary solution which will for sure be handled in the next theme update.

Do let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Unfortunately, we cannot do this since this requires permission from our theme users however when it comes to the demo speed please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advice to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed.

Do let us know if you have any additional questions.

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Hi there,

Thanks for writing in! Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.

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Thank you so much for reactivating the purchase code.

Hi there,

Glad we could help!

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Hi there,

We do see that your request has been handled so please keep the conversation with our support team for further assistance.

Thank you for your patience.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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I tried that, but i get this error… Support for “Backpack Traveler – Modern Blog” item has expired.So that’s why I wrote it in here.

Hi there, You will find your divided header menu items in Appearance > Menus selecting your Left Menu.

As well as the widget for it can be found in Appearance > Widgets > Header Widget top left and Divided Header widget.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

It gets updated once a theme update is released, however, it does not expire. If you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with the latest versions.

Thanks.

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Good day! i wanna know how to replace the snippet display of my website when i typed www.karsada.com ... what i mean here is that for example, i type in www.karsada.com in a messenger to send to my friends, there is a snippet display of my site but it’s the template’s demo home page not mine

Hi there,

Thank you for reaching us!

Please since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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Hi there,

Could you please try to go to BackPack Traveler Option > General and save your options?

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Backpack Traveler comes with the WPBakery plugin, but we have an extended license for it, not premium. This means that you won’t get the activation code, but you will be able to use the plugin nonetheless. Regarding Elementor, you can use the free version.

Let us know if you have any additional questions.

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Hi there,

You can translate your theme for sure, please check this article here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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it is not possible to translate widgets?

Hi there,

Yes, it is, all our theme labels are translatable.

If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins. As this is something that is not happening on our test installation and if you still encounter issues please submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Could you send us a mail to our help center providing your purchase code in it and our team will help you with this?

Thanks.

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Thank you. I have sent an email.

Hi there,

Thanks.

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Hi there,

Thanks for taking an interest!

It is compatible but please read this article here.

Do let us know if you have any additional questions.

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Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.

Thanks.

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Hi there,

Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins. As the update of the theme has been released were the API changes have been made.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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