Hi there,

Could you please check the following article: Issues With The New WordPress 5.5 and 5.6 Updates And How To Solve Them

Also after the installation of the plugin, go to Tools and select jQuery Migrate in your left side WordPress dashboard menu. It will open the jQuery Migrate settings. Here in jQuery Version option just change to Legacy jQuery version and click save settings button.

Also we can see that the styles are being loaded but you do have some inline CSS that overwrites theme as you can see here.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, thanks for your help. I uninstalled all plugins and reactivated one by one and the problem appears with Elated CTP plugin.

Hi there,

It is a bit hard to check this on your side from here, however you can always add this code to Appearance > Customize > Additional CSS

nav.mobile_menu ul li a span, nav.mobile_menu ul li h4, nav.mobile_menu ul > li.has_sub > span.mobile_arrow i {
    color: #474747 !important;
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi, a ticket is open. I look forward to the theme update .. Thanks

Hi there,

Thank you, you will for sure get an answer as soon as possible.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Once we check we do see that your request has been handled so if you need any further assistance please continue the conversation with our support team.

Thank you for your patience.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

This looks to be the cpt elated plugin that is giving me issues.

Can I please get some help?

Hi there,

Thanks, we do see that our support agent has responded so please continue the conversation with our support team.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I change the main color to mine but there are some thing with old color, thank you

Hi there,

You should know that different elements have their own color options, also if you still need assistance please provide us with your website URL so we can check which element exactly you need help with.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in! Please check if you have activated and Eltd Cpt plugin.

If you need any assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

thank you now is ok!

Hi there,

Glad to hear this!

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Problem solved after installing the plugin “enable jQuery migrate helper’. Thank you!!!

Hi there,

Glad to hear this!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Once we check we can see that your request has been handled, so if you need any further assistance please continue the conversation with our support team.

Thank you for your patience.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in. When we check your website we do see that the logo is present. And when it comes to your other page, please read more about this here, as it might help you.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.

If you need an update of the bundled plugins, feel free to send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thank you, for the moment I resolved with jQuery Migrate Helper but it should be removed as soon as possibile.

Hi again,

We’re glad you could resolve this on your own.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Could you please provide us with your website URL so we can check this.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Possibly this can help, so please read this article about it here also you should know that we are working really hard at the moment on updating all our themes so, theme update is expected really soon.

Thank you for your patience and keep us updated on this.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

@Elated-Themes Thank you very much for the support article. I’ve installed the plugin and things seem to be working correctly! I really appreciate the fast support and extend a massive virtual HIGH FIVE!!!

You’re welcome!

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

We finally got the pictures working. When we deactivated the ELTD twitter feed and ELTD CPT plug in the pictures started again. When we tried to reactivate Yoast SEO it gave a critical error.

Hi there, If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions and check any irregularity on your end.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.  We are working on it and it will be for sure soon. You will for sure be notified when the theme update is out.

But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

All right, thanks for the quick reply. I wrote an email to helpcenter@qodeinteractive.com. It’s just a shame that you spend so much money and that this theme is hardly updated … Even bugs that were reported 1 year ago are still not fixed … very sad … This has nothing to do with Corona …

Thanks anyway. Bye

Hi there,

Thank you, our support team will check this on your end for sure, and you should as well know that our team is working really hard to update all our themes at the moment and the update will for sure be released soon.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest!

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Please try installing this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/

Let us know if the issue still persists.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. But if you need an immediate update of any of the plugins, please submit a ticket on our  help center  and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Could you please provide us with your website URL so we can check.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

hr-lettings.co.uk

HI there,

Could you please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.

Thanks.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

This is a workaround, and installing jQuery migrate helper will make the theme performance as it should. Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thank you! I just wanted to confirm that the theme will indeed be updated to be compatible with Wordpress 5.5. Thanks again!

Hi there,

Glad we could help!

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.