Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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After the last update, showing products from a category using the UX Builder broke the site. It generates http error 500 on every page that uses the category listing.

Hi,

Can you submit a support ticket here?

Hello, I have a quick question. Is there a way to make the login popup shorter? When I disable registration on the popup, the login becomes very long.

Hi,

Can you submit a support ticket here?

Good evening,

Is it possible, natively with your theme, to activate a “New” badge on new products inserted in the store?

Sincerely,

Hi,

You need to add those badges manually to the new products manually from the product editor.

Good evening,

Thank you, thanks to your precisions, I was able to find.

With kind regards,

I want to install this theme on my site? Can you check my site?

https://www.ilanekle.net

Hi,

You can switch to Flatsome. However, we recommend that you consult a professional and work on the staging. Switching between 2 different themes may require many implementations.

Hi guys, is there a way to enable Catalog Mode, BUT exclude some categories from it? So, most of the shop stays in catalog mode but a category or two are available to be purchased?

Any code I could add or any other suggestions you may have?

Regards

Hi,

It’s not possible with the current options.

Ah well. Can’t have everything! Anyway, found a solution. All the best!

Hi! sometimes in UX builder and customiser, the screen goes blank after saving and I have to refresh page. is there a way to fix this?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Pre Sale Question: Hey, how does it work when using an Multivendor Plugin like WCFM. When someone buys something will the payment go directly to the vendor & commission goes to site admin or how does it work? thanks a lot!

Hi,

Flatsome is just a theme. You need to ask this question to the plugin support.

Hi, I have a problem now, a fatal error, and UX Builder no longer works…: Une erreur de type E_ERROR a été causée dans la ligne 104 du fichier /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Services/Container.php. Message d’erreur : Uncaught Error: Call to undefined method ReflectionType::getName() in /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Services/Container.php:104 Stack trace: #0 /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Services/Container.php(80): UxBuilder\Services\Container->create_with_contructor(Object(ReflectionClass)) #1 /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Application.php(51): UxBuilder\Services\Container->create(‘UxBuilder\\Trans…’) #2 /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Services/Container.php(43): UxBuilder\Application->UxBuilder\{closure}(Object(UxBuilder\Services\Container)) #3 /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/server/src/Application.php(94): UxBuilder\Services\Container->resolve(‘to-array’) #4 /home/urbanconfe/www/wp-content/themes/flatsome/inc/builder/core/ux-builder.php(42): UxBuilder\Application->resolve(‘to-array’) #5 /home/urbanconfe/www/

Hi,

Please contact your hosting provider and ask them to update PHP to v7.3+.

Youtube changed the link with more channels, so it couldn’t get the video with the Video button element

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I have a problem. on shop page and product page, Sale Badge is showing -100% even if i dont reduce the price. it is working normally The prices seem to calculate correctly.

What to do?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi, pre-purchase questions: 1. We would like to show a custom shipping text based on a product’s attributes. E.g. if a product is located in our local warehouse we can display “shipping time: 5 days” but if it’s in our remote warehouse we’ll have the text as “shipping time 10-15 days”. Warehouse is a property of each item and is stored in the website’s DB. 2. How customisable is the back end of the website? E.G. add custom fields in the product page in the back end, not drag and drop front-end builder. We would like to have customize this text field not in php or javascript files but rather in the theme’s UI 3. Is live search also displaying similar results/if someone makes a mistake while typing, will the results come out as ‘no results found’ or closest similar. 4. Is order-tracking in-built and you can upload tracking information or not? 5. Can we see whats on cutomers wish-list?

Hi,

Flatsome is a WooCommerce theme and a theme mostly contains general features used in common. That’s why Flatsome is so lightweight and fast. If you need such specific features, you’ll need to extend WooCommerce with WooCommerce extensions. The questions from 1 to 4 needs 3rd party plugins or custom coding. We use Yith Wishlist plugin for Wishlists. If you want to see your customers’ wishlists, you’ll need to buy the premium version of the plugin.

Hi, do you know if Jomres booking plugin is working with Flatsome? Thank you

Hi,

Unfortunately, we haven’t tested that plugin yet.

Do you think that it worth a try or you suggest to use another template?

Hello , i am interested in your script 1- Does it support RTL ? 2- what is the used database platform? 3- is there any specific conditions for hosting the script online? 4- Is it any app ( android , ios ) for the script ?

Hi,

  1. Yes, Flatsome supports all RTL languages.
  2. This question is about WordPress, not Flatsome.
  3. A properly running WordPress installation is enough.
  4. No. Flatsome is a multipurpose WooCommerce theme.

Hi, I just installed Envira Gallery and trying to enable download of digital products. At the checkout screen, I dont see the classic checkout form but instead it displays [download_checkout]. Any suggestions how to remedy this? thx, Chris

Hi,

We haven’t tested Envira Gallery yet. It looks like the shortcode is not processed correctly. Please contact the plugin support or a professional.

Can I change the apply coupon position to above review order in the checkout page?

Hi,

Can you submit a support ticket here?

I used the new mega menu for our website: www.sportjirka.at. It does not work correctly on the mobil device. It’s not possible to scroll down. Do you have an idea how to fix that problem?

Hi,

Can you submit a support ticket here?

I am getting the following error when i try to use the flatsome text editor;

Notice: Trying to get property ‘post_type’ of non-object in /var/sites/b/*.co.uk/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Features/OnboardingTasks.php on line 256

Any idea why?

Hi,

The error is coming from the WooCommerce admin plugin that is embedded into WooCommerce. Please contact WooCommerce support.

I installed the theme, then created a child theme successfully and did all the setting in proper way but don’t know why each pages have no any pages available. Showing error 404 not found for each pages and section. Note: I have uninstalled and reinstalled 3 times but problem is same.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello,

I have flatsome update 3.13.1 and now the product picture on the category page is not showing, I have a gallery picture showing instead, it is happening randomly not with all the products, can you please help me fix it,

thank you,

Hi,

Please purge cache (webserver, plugin, CDN, browser, etc) and check the issue again. Be sure you have the latest versions of WordPress and WooCommerce as well. If it still doesn’t work, deactivate all plugins except WooCommerce, switch to the parent theme, and check again.

Am i able to create a donation webpage with this theme?and can be used with 2 websites at the same time? Thanks

Hi,

Flatsome is a multi-purpose theme. You can build any website by 3rd party plugins. Flatsome is compatible with all official WooCommerce plugins. About the license, you can use one license on one domain at a time. If you’re going to build 2 websites on 2 different domains, you’ll need 2 licenses.

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