189 comments found.
hi there been editing the footer 6 and noticed there’s a random airplane at the bottom? i can’t seem to get rid of it.
Have attached the screenshot.
https://prnt.sc/107ir6fAll support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
with “Medizco Essentials ” plugin activited , I can’t open the search bar , the side bar also , the footer doesn’t display anymore , and I have this error on the console (Uncaught TypeError: Cannot read property ‘data’ of null)
Remove the plugin and reinstall again. If not resolved please contact our support team
does it come with elementor pro ?
Hi
Elementor pro not allowed to use with theme.
We have used elementor and ElementsKit plugin
Hi, are you guys still having issues with Elementor, specifically Elementskit Lite?
Thanks
No issue with theme as well ElementsKit plugin.
Please update our theme with latest version as well Medizco essential plugin
Regards
hi. theme giving alot of problems after latest elementor update…need help asap
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I found out that the metform plugin is incompatible with elementor
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello! Is it possible in this thread to edit the header and footer colors?
Yes, You can change the header footer colors from header and footer builder.
Hi, great theme. When i import the demo content all my previous page, post, images are deleted. Why? Can you give me an option in order to import the demo content without lose anything? I want to update the already theme with yours. Thanks
Hi
We always recommend using our theme fresh installation otherwise demo content will not upload properly if the same id content already available on your site… If you need existing content. We request to install your site subfolder. And after successful customization back this site in front.
Regards
Ok, where is the theme options? colours? footer stracture etc
Please follow our theme documentation https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
You will found theme options here Appearance->Theme settings
I found out that the essential medical plugin is incompatible with elementor
We have fixed this issue and release an update with this. Please update the theme as well Essential plugin which comes with the theme bundle.
I think the problem is with elementor, it only loads in safe mode. I don’t have any more money for support 
I hardly used it
where do I change that blue detail of the header that is between the logo and the menu? i’m not getting to change
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
My support time has been finished
your theme has a problem, I upload the demo but the images don’t work
https://mydoctors.com.br/This due to max execution time maybee. Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If not resolved please open support ticket. But before pleeasee renew your support https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
I think the problem is with elementor, it only loads in safe mode. I don’t have any more money for support I hardly used it
Hi Team, From purchase date honestly will say your theme and plugins have lot of issues. Loading issues, Home page elements and images are automatically hiding when we update or add new plugin or contents. Really am spending lot of time with this same page design again and again or uploading themes and plugins are periodically
I don’t know what are you talking about.. we don’t have any issue like this you said. We request please contact our support team. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
hi. What changed in new version? 2.3
Fixed: —Doctor box waring issue —Responsive issue fixed —CSS issue fixed Update: —Demo content remote server change —Add latest version rev slider (6.3.5)
Please respond my ticket #53014 ASAP, its urgent
Hi
Our team already replied your ticket.
Regards
After 2 days, and sent me a link which is not reachable, kindly check the ticket reply and give me solution for that. thanks
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello
We have too many clinics and our doctors may be visiting different clinics. I want to know How I can ( Location (Clinic) ) to the doctor profile. ang give the option to the user to search by doctor name / department / clinic location.
Thanks
Currently we dont have such options right now. You can use plugin for that.
Regards
Which Plugin I can use it with the current doctor profile coding
Hi
You can search google and find which one suitable for your need.
Regards
I cant find demo after install the theme, any help ?
Please follow our theme documentation https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/s
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I wanted to buy this theme, but i am having a question, Does this theme comes with one click demo imported?
Hi
Yes its comes with one click demo content install features.
Regards
Hi. I was hired by a client and his website uses your theme. But when I go to Appearance> Customize it is empty. There is no option to edit. Do you have any tips for solving this? See the print: https://prnt.sc/uyr4n8
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Okay, I managed to solve it. I have one more question, is it possible to import all templates at once?
