233 comments found.
Hello, after installing, the footer is not complete and i can’t upload a video on the banner. please i need urgent help
please your support is needed urgently
Thanks,
This template is compatibile with the version WordPress 5.6
Yes, it is. Thanks,
Hi, It’s a great theme. I have a presale question that can we import all home pages in to theme and can we use sections from different homepages to make one custom homepage?
Hi there,
Yes, you can import all homepages to your site and create a custom homepage like your need. Thanks,
Thank you for response. We have bought it and it works perfectly as mentioned.
It’s great. Thank you.
The theme is nice, but when we bought it we noticed a lot of bugs, that we had to fix with our own developer, losing the future updates feature. For example header and footer + the navigation on blog page never worked as expected with multilingual website (WPML). Have this bugs been permanently fixed in the newer versions? Can we know which is the last available version? If everything works fine, we can consider to renew the license, otherwise we give up, and we stay with the old version fixed and customized by ourselves. Any feedback from author will be appreciated. Thank you.
Hi there, it’s version 1.2. You can consider to update or not. Thanks,
Yes sure we can consider, but you didn’t tell us if bugs have been fixed. Let us know. thank you.
Sorry we don’t have changelog. Before updating, remember to backup you site. Thanks,
How can you be so unprofessional? It’s incredible. Even without a written changelog, your team sure can remember about old known bugs and fixes. Hope everybody will read these messages before buying your themes. Very disappointed.
In addition to this, i remember you about the ticket i open in the past, where i reported these bugs. The replies was that issues would have been fixed with future upgrades, so i think it’s a customer right, to know if this has been done or not, because we have paid for a theme that it’s not fully working.
Hello guys,
I would like to buy Rehomes template, but it seems that your server is currently not working as I can’t check the live preview. Do you think you’ll fix that soon?
Thank you, Kristina
Hi there,
Thanks for contacting us. It works, please check the live preview here: http://demo2.wpopal.com/rehomes/
Thanks,
Thank you!
demo data is not imported completely pages are missing
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
We would like to transfer our new website with your theme but its showing an error. Kindly assist.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi
Can you please let me know why it’s important to use an Out-dated 3 years old plugin – Granular Controls for Elementor?
I’ve noticed my Site is working perfectly find when I’ve disabled it.
I’ve notice there’s an improvement in Page Load when tested online using service like GTmetrix Reports.
Please advise.
Regards,
FAH33M
Hi there,
Granular Controls for Elementor plugin: if the site works well, you can disable it.
Page Load: Please see this guide for page loading:https://wpdocs.gitbook.io/rehomes/recommendation/optimize-wordpress
If you need any help, please contact our support team at https://wpopal.ticksy.com/
Thanks,
Hello, where can I set the page title background image for each single page?
Hi there,
Thanks for choosing our theme. Please contact our support team at https://wpopal.ticksy.com/, they will guide you.
Thanks,
Hi
I’ve noticed that a Sub Menu Hover Colour Appears. I didn’t set it up. How can I remove or change it. Please Guide me. https://www.zarkongroup.com
Regards,
FAH33M
Hi there, please check your email. We’ve sent the solution via email. Thanks,
HI
Thanks for the Prompt, Response. it solved part of my problem. Feedback sent for review with snapshots. Please Check 
I cannot edit the banner and title of my portfolio page (project).
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
How to convert currency from left to right. I come from Vietnam.
Please continue on your support ticket, our support team will guide you. Thanks,
any suggestion for Adding Portfolio Projects Filter Search on HOME Page, i already added ticket PUBLIC TICKET #2622667, the theme design is great but the options are limited and all based on elementor only so can you help?
Hi there, thanks for choosing our theme. Your ticket has been replied, please check it. Thanks,
hi there, we just bought your rehomes theme and tried to import the demos. but nothing imported after many times for trying. the homepages are always empty and where was the footer demo and header going? nothing there as well. can you help us to figure it out? thanks.
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
we submitted the ticket and commented here at the same time, no response yet from your team.
“Hi,
- Please rollback to 2.9 version and import again, it should work
- Please reset all site by using this plugin https://wordpress.org/plugins/wordpress-reset/
Then, please import again
Regards,
Opal Support Team”
This is the reply from your support team? What is 2.9 version? how to rollback?
It’s Elementor version 2.9.9. Please see here to rollback version: http://prntscr.com/vtdibf
i want to buy a theme and am trying to pbuy it through my Credit card but i am not able to buy it. Please suggest
Hi there, there are 3 payment gateways you can pay for. Please take a look and find the most convenient one for you: http://prntscr.com/vsj75j Thanks,
I purchased it, but the demos are not being installed due to a Rehomes Core error
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
Hello. There is always a missing gallery item in the gallery. Like a gap.
https://prnt.sc/vncjp5 It looks fine on the back-end(elementor) the gap is at the end which is okay. But on the front-end the gap is always between other images, its like this on every column number (1-2-3-4-5-6) all has one gap inside gallery… https://prnt.sc/vnck5dHi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
Awful support…... I am struggling with an issue for weeks now, and all i get is a basic reply that does not at all relate or apply to my problem.
Hi there, thank you for choosing our theme. As I saw in the ticket system, your issue has been resolved, it’s great. Thanks,
Hello !
On the demo pages you have a pattern in the blue spaces that shows as background , more clear is the testimonials part . It didnt import on the demo content. How can I get it ?
Also I cant manage to have the same footer style as you show in the demo. How can I replicate it ? Thanks!
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/, our developers will guide you. Thanks,
How i translate the footer with WPML? Everything else expect the footer i manage to translate with WPML and even the different language of the footer exists its just loads the main footer language.
Hi there, please see this guide for translation: https://wpdocs.gitbook.io/rehomes/recommendation/translation. If you have any issue, please contact us at https://wpopal.ticksy.com/, our support team will help you. Thanks,
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I also wonder how i make the top menu wider so i have space for more menus.
“how i make the top menu wider so i have space for more menus.” About this one, please contact us at https://wpopal.ticksy.com/, our developers will guide you. Thanks,
Hello i got a problem when i make footer How can i edit the footer? other things all working but only customize footer editor doesn’t work on my site. also when i made footer with elementor builder, that doesn’t work too. please help, thanks
Hi there, thanks for choosing our theme. Please contact us at https://wpopal.ticksy.com/ and attach your site info also, our support team will check and help you. Thanks,
