1798 comments found.
How to resize the mobile menu button. TKS
Thanks. Can you send me a screenshot? I’m not sure what button this is.
Feel free to create a ticket here:
https://themovation.ticksy.com/how to import your template in custom header elementor. Tks
Mobil menu, the close button not showing, stil the burger button. Tks
How to resize the mobile menu button. TKS
Hello! Thanks for reaching out.
So this is a new install? You have gone through the theme setup?
https://themovation.helpscoutdocs.com/article/131-theme-setupRE: Custom Header. We use the HFE plugin for now, but this is something we will be rolling out in the next few weeks. 
RE: Mobile button. Hm, Can you send me a link?
Better yet, can you create a ticket for each issue you are having?
https://themovation.ticksy.com/How do I populate payment getaway? I have none options into settings.
Hi! Are you using MotoPress? Please see:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingHello,
1. How do I edit form in the reservation confirmation page? 2. Im not receiving emails from the contact form. Is it the WP-Mail-SMTP plugin that i have to install to solve it or something else?
Thanks a lot! Michiel
Hello Michiel
1. How do I edit form in the reservation confirmation page?
> The form on the confirmation page is output but the MotoPress plugin. We don’t have control over that apart from the styling settings inside the widget. There is a plugin that allows you to add fields, but not remove them.
2. Im not receiving emails from the contact form. Is it the WP-Mail-SMTP plugin that i have to install to solve it or something else?
Yes, I would use an SMTP plugin so that you can authenticate. That should help. Also, reach out to your host to see if they are blocking email.
These are the changes i want to do. It’s in dutch. The translation is not correct. Land van verblijf -> Land Opmerkingen -> Opmerkingen of vragen
2. Ill try this option. Should work.
Thanks a lot for the quick response! Michiel
Hi! Thanks.
1 – If you are trying to change text. Please use Loco Translate (Great for one language).
2 – Thanks!
Happy to assist Please rate us with 5 stars if you like our service. It would help us a lot.
Cheers Michiel!
All fixed! Thanks for the help guys! Great theme and support!
That’s fantastic news. I’m so glad it all worked out. We are really trying hard to to provide excellent service.
I hope you have an amazing day. Don’t hesitate to contact us if you need any future assistance.
p.s. we are looking to continue our 5 star rating, if you feel that we are worthy, please consider rating us with 5 stars
Did we do something awesome for you? Let us know.
https://themovation.helpscoutdocs.com/article/260-did-we-do-something-awesome-for-you-let-us-knowwhen installing the theme, I don’t have the woocommerce plugin, why?
Hello! You can install WooCommerce normally through the WP Dash or you can go to Appearance / Customize / Theme Options / Plugins / and enable “WooCommerce” then follow the instructions o the page.
Not everyone uses WooCommerce so it’s an optional install.
if you run into any issues, please let us know.
reservation does not work, no technical support? Why do not you answer?
Hello! Thank you. Yes, we have support. We are here to help. The best way to reach out is through our support system there:
https://themovation.ticksy.comFull guides on setting up the reservation system here:
https://themovation.helpscoutdocs.comI’ve done it all but rooms are full and can’t be booked
Please create a ticket so that we can take a closer look. If you have those 3 things, it should be working well.
https://themovation.ticksy.comHello, I am having a lot of trouble with the theme. the rooms seem full, where are the settings? can’t find it please help. I can not make a reservation
Sorry to see that. I looks like you need to setup your rooms inventory. Add a season, rate, and then “Generate Accommodations” and you should be fine
See the full guid here: https://themovation.helpscoutdocs.com
I’ve done it all but rooms are full and can’t be booked
Please create a ticket so that we can take a closer look. If you have those 3 things, it should be working well.
https://themovation.ticksy.comMinimum booking days = 2 ?
Yup, this is under WP Dash / Bookings / Booking Rules
Hello, I am having a lot of trouble with the theme. the rooms seem full, where are the settings? can’t find it please help. I can not make a reservation
Hello! Thank you. We have a full guide here:
https://themovation.helpscoutdocs.com/category/225-hotel-bookingIf you have any issues, please create a ticket for us.
We are happy to help.
https://themovation.ticksy.comHello theme, where do I set the full and free days for booking? also how can i make a reservation for at least 2 days
Thank you Booking rules are under WP Dash / Bookings / Booking Rules. You can also control dates by making specific seasons under Accommodation / Seasons.
Hello, Very nice theme.
I have one problem what i can not fix. I rent out a vacation house with prices 150 in the weekends and school holidays and 75 in weekdays.
How i have to do this? The system need to take the holidays as priority above a weekday. Problem is also if they book a holiday with a week day and a weekend day, it doesnt calculate each day as a different rate.
Can you please help me out. Thanks Michiel
Thank you. yes, I believe this can be done.
Please set one default season Jan 1 – Dec 31, then add your weekend rate seasons Jan 1 – Dec 31 (Sat / Sun only).
Then you can apply a special rate to that special weekend reasons.
You an also drag and drop rates on top of each other to order your priority.
Will this theme easily link with airbnb or vrbo?
Yes
Hello, In your demo (https://demo.themovation.com/bellevue/hotel/booking-confirmation/), is the Woocommerce plugin used or not for payment ? Thanks
Thanks. We use WooCommerce on our demo but this is optional. You can still take payments through PayPal, Stripe without the Woo plugin
Hello, I have taken over a website that is using this theme (version 3.0). We are having some users who are using the site on a samsung saying they are having issues. Has this been a problem in the past? Should I purchase this theme/update/connect? Thank you.
Thank you. Hm, interesting. I haven’t seen anything about mobile / Samsung.
Yes, please reach out to our support we’ll help. We’ll get you all sorted out
Hello I have installed demo but WooCommerce is not installed
Hi! Please see:
https://themovation.helpscoutdocs.com/article/303-hotel-booking-woocommerce-paymentsLet us know if you have any questions.
Hi guys, did you update hotel booking plugin to version 3.9.3? Thanks
Yes, this will be rolling out today
Thanks for the feedback, I see update available for version 3.9.1. Do you know when you’ll release version 3.9.3? They just fixed an important bug on 3.9.3 with cancellations from booking.com. Thanks. Bastien
They are a bit slow to get it to us. I’m assuming it will drop anyway now. As soon as it comes out we’ll push the release.
How could i set transparency header also for room pages?
Thanks. This is done via Page Settings
https://themovation.helpscoutdocs.com/article/59-page-settingsHello,
I have a few pre-sale questions.
1. Can this be intergrated with booking.com easily?
2. Does it support selling woocommerce products as well?
3. Is it possible when a customer books a room, the status to be pending and require action by user to confirm/reject?
4. Is it possible to stop bookings after a certain time? or specific hours of days?
5. Can add a restriction to only book a room only five days after? to avoid long booking? E.g lets say today is 11/1/2021 the customer will be able to book lets say only until 16/1/2021 or whatever is set on the restriction days.
Thank you waiting for your reply.
Hi!
1 – Yes. Sync is easy. 2 – Yes. 3 – Yes. 4 – You can block bookings (from – to) and set restrictions as well. 5 – There are settings for Min advance booking, max advance booking and booking buffer.
If you have any questions, please let us know.
Yes. Also forgot to ask. Is there any way for users to leave reviews on the rooms? Haven’t seen any on the demos
Yes We bundle a plugin for that .
Hello
I just want to know if your theme supports a Hotel with multiple branches and also WpBakery pagebuilder.
Thanks
Hello! Our theme can support multiple branches as you can group Rooms by location. Elementor is our page builder of choice.
Hello team,
Suddenly all my rooms have vanished.
The ‘Room’ grid shows them perfectly fine but when I click on one of the rooms on the grid, it takes me to a page with just the header & the footer.
Here’s how it looks – https://spiceroutes.in/room/fennel-houseboat/
Any pointers or help would be highly appriciated here.
Thanks in advance Rajiv
Hi! Hm, that is strange. The website says “website including new landing page” at the bottom of the page, is that a customization?
Please create a ticket here and we can take a closer look.
https://themovation.ticksy.comHi,
Thanks for the response.
It looks like my purchase code has expired.
There hasn’t been any customizations as far as I can tell.. so not sure why it suddenly stopped working.
Any pointers would be great.
Thanks
Never mind. I was able to dix it. Thanks.
Thank you. Can you please let us know if we can help?
Hello team! I am considering buying your theme that I like very much. I would like to know if it is possible to synchronize prices and agenda with Bed24!
Thank you. Most platforms that support ical / ics will work fine
About price synchronisation! What possibility do you offer?
Hm, you are trying to sync prices between Bed24 and your website? That might be a bit complicated. Do you have many price levels and rules?
Isn’t it possible to add custom fields and fill in the ApiKey – PropKey as well as RoomID related to Bed24? Are you not aware of this possibility or is it impossible?
I see now. Bed24 has its own API. We bundle MotoPress Hotel Booking and that does not appear to have API support for Bed24 at this time. I do see that they (Beds24) have their own plugin
https://beds24.com/wordpress-plugin.html
