917 comments found.
Hello,
We are using your Engitech template and we have a problem with the .css style. Indeed, the classes …elementor… on style.css overwrite the classes …elementor… of the elementor plugin.
We have corrected them but we need a .css style for the engitech theme to correct and test.
Thank you in advance for your answer,
Regards,
Hi,
Please read more this guide to fix your problems: https://help.market.envato.com/hc/en-us/articles/202821510
Thank you
Dear sir/madam,
I installed Engitech on crjonline.com
All my PHP settings and limits are according to your requirements.
Installation seemed to succes, but the layout of my website is not good (see https://www.crjonline.com/). Why is this and can you give a fix for this?
Kind regards,
Robin Buren
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello!
I had recently raised a request for a refund. Just checking in on it whether the request was processed?
Thank you.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
I bought your template yesterday. Look beautifull ! But I have some issue when I installed it on my wordpress… The element are not aligned. For example, the three blocks in the footer are one below the others rather than horizontal. Others components in your dema pages also. I desactivitate all plugin just to see if there is a incompatibilty and when I just active elementor, I have this problem…
Can you help me please ? Thanks
Hi,
Please update the Engitech latest version 1.2.1 to fixed your problems. We have update on Themeforest in today.
You can use Envato Market plugin to automatic update in WordPress admin page: https://envato.com/market-plugin/
Thank you
cb2ab8b5-0ff7-45d4-96df-5b2f81aa9940 purchase code
Hello I bought theme, but when I try to add demo content the format is not aligned.
www.lami-ingeur.ro
What can I do ?
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Typography settings issue
I’ve tried changing the global font sizes in the Customization settings and in the Elementor settings but to no effect. I’ve tried heading sizes from 20 to 500 and no change. It’s like the settings aren’t actually connected to anything.
Please help.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, pre-sale question.
1) When I read the customers comments, I realized that inporting the demo contents properly are not quite easy. How do I know the demo contesnts will work on my hosting server or not?
2) Is it possible to modify or remove the Engitech loader when I click between pages?
Hi,
1, Please config your hosting before import demo content: http://oceanthemes.net/docs/engitech/troubleshooting-the-demo-content-import/
2, You can easy to modify or remove the Engitech loader: http://oceanthemes.net/docs/engitech/preloader/
Thank you for interesting to our Engitech theme!
Once installed the theme does not allow me to add columns side by side. Everything is stacked in elementor. We have 3.1.1 updated to latest version. We activate another theme and elementor works fine. When we add a section it allows items to be side by side. All of your pages are stacked vertically now when installed. Please help.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
the worst demo installation I have ever seen , nothing worked with me even I did like what the other suggested in https://prnt.sc/y4t36t
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
we purchased this theme and installed it at https://stglobalasset.com/staging/
you can see the content is not aligned properly and some of the background pictures are blurry.
do we somehow need to activate this?
also we ve tried submitting a ticket on your site but we were told purchase code _____________ was for an other product
thx
Try login with your Envato account to submit ticket. Thanks
where should i login with my envato account, i thought i was logged in and i sent both comments and a support question, do I need to do anything else?
Hi there
we’re having an issue with the way elements line up and the pictures are blured. could you please help
https://stglobalasset.com/staging/Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
i need my license code, where do i get that?
Please read more: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code , Thanks
Hi, I have installed the theme, but it has problems, something missing, please help me to solve the problems, how I can contact the support? Thanks
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I am thinking of buying this theme but I have a question. My site has 2 more subdomains and I want the main site and the subdomains to have the same theme, just buy only 1 theme or do I have to buy one for each subdomain?
Hi,
Please read more the Envato license policy: https://themeforest.net/licenses/standard
Thank you for interest to our theme!
you have with wpbakery plugin?
Sorry, the Engitech theme work with Elementor only and not support WPBakery Page Builder plugin. Thank you!
please delete.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I download from elements.envato but your theme demo install is sucks. I tried manuel and auto import. Good design but bad demo install.
Hi all,
A solution to fix your website when you use the Elementor 3.1.0: https://prnt.sc/xuxqpc
Best Regards, OceanThemes
Please config your hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/ , Thanks
Theme is installed successfully but we are facing following mentioned issues:
1. When we import content with one-click demo import. (Its not importing content) 2. When importing manually, its content is imported but the layout of all the theme is not proper. totally embarrassing. 3. All the installation is performed by following the given documentation. but of no use.
Kindly look into this urgently.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi all,
A solution to fix your website when you use the Elementor 3.1.0: https://prnt.sc/xuxqpc
Best Regards, OceanThemes
But it’s not coming in perfect view. Plz, email me.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
For anyone experiencing current demo import/Elementor issue (like I just did), here’s a quick fix: WP Dashboard – > Elementor-> Settings -> Experiments -> change these experiments to “Inactive” in dropdowns.
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
lol
Hi,
Thanks for your helpful information, It assists other customers greatly.
Thank you
Hi all,
A solution to fix your website when you use the Elementor 3.1.0: https://prnt.sc/xuxqpc
Best Regards,
OceanThemes
Hi there,
I just imported the theme to a temporary domain where I will be buiding my clients site until we transfer his current domain over.
The theme looks very strange and didnt upload correctly.
I have tried three times and been in touch with bluehost support.
They could not fix either.
I would really appreciate the help:
b70a937e-1a60-4472-a8f3-eba0a68d168a -
Hi,
We’ll provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
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