420 comments found.
Looks like another one of your themes we might need to add to our collection.
Is the animated logo/preloader that appears before the intiial landing page also included?
Thanks
Hi there,
Glad to hear that you like it! 
Yes, in Wilmer Options > General you do have the Preloader options which you can globally enable for all your pages, or you do have this option as well on every page, so you could choose to enable it only on a specific page.
It is included for sure.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello ı want to bu this theme but ı have a question. First of all, when will the update for Wordpress 5.6 arrive? Another question: Many customers wrote that they had problems with the import in the last 6 months. Does this problem still occur? How soon do you respond from support if I have problems?
Hi there,
The theme is compatible but please read this article here.
Usually, demo import issues are related to weak resources so if you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file. You can as well always upon purchase turn to our support team which will be more than happy to help.
Thanks and let us know if you have any additional quesitons.
Support
Mikado Portfolio part of
Qode Interactive
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r color customizable
Hi there,
Thanks for taking an interest! Yes, they are for sure, you do have various theme options to change the colors to your needs.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello ı want to bu this theme but ı have a question. I have a lot of products of my company. It means a lot of product image. And your portfolio-item in your theme have featured image and portfolio image. ıs there any way make featured image to portfolio image ?
Hi there,
Thanks for taking an interest! Products and portfolio items are different things, on the product, the featured image will be listed in the product list and on the portfolio item as well. When it comes to portfolio items you do also have a featured image which will be listed in the portfolio list and Portfolio gallery images that you can upload.
We hope this helped and let us know if you have any additional quesitons.
Support
Mikado Portfolio part of
Qode Interactive
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Hi. Can I get access to WP Bakey support? Or can you tell me how I can display the captions for the images displayed in the WP Bakey image gallery? Thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Good Evening, I try to import the demo and at 80% the console gets an error. I have tried it several times. Tell me how he can fix it. Yours sincerely, Grammenou Eirini
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, How do I stylize the sticky header to look the same as the main header?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Demo in Elementor?
Hi there,
Thanks for taking an interest!
Our theme does come with the possibility to choose between WPBakery or Elementor page builder, so there is for sure demo import with Elementor.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi,
After updating the theme my menu is not opening onclick (fullscreen menu), followed this link to update- https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins
Please help me to solve it.
On inspect element (console) – got the below error.
Uncaught Error: no element is specified to initialize PerfectScrollbar at new H (perfect-scrollbar.jquery.min.js?ver=5.6.1:6) at mkdfInitScroll (modules.js?ver=5.6.1:1896) at Object.init (modules.js?ver=5.6.1:1906) at mkdfSideArea (modules.js?ver=5.6.1:2606) at HTMLDocument.mkdfOnDocumentReady (modules.js?ver=5.6.1:2520) at e (jquery.min.js?ver=3.5.1:2) at t (jquery.min.js?ver=3.5.1:2)
Thanks.
Hi there,
Thanks for writing in! Please read this article here.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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please urgent, how to remove the bottom text in the all portfolio pages ? I can’t remove it or find it anywhere to remove or change it here is the link of one of the pages https://heptaforcon.com/portfolio-item/maintenance/ and the text in the bottom starting with Lorem ipsum dolor sit amet
Hi there,
Please check this article that can help you here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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no it didn’t help and nothing changed
Hi there, In each portfolio single you will be able to change the text to your needs, as you can see here if it does not appear like this on your end please check in WPBakery > Role Manager if you have set your Post Types to Custom and ticked portfolio.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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I am not using WPBakery I am using elemntor so !!
Solved, thank you
Hi there,
Glad to hear this!
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
I bought your theme twice, but I can’t install it.
Can you help me ?
Nicolas
Hi there,
Thanks for writing in! Please check our article on how to install the theme.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there! How do I translate the “Read more” and “Related Posts” texts with Loco translate? I cannot seem to find the original words, neither in the wordpress core, wilmer child or wilmer theme. Many thanks in advance!
Hi there,
Thanks for writing in!
All our theme labels are translatable and you can read more about it here.
If this somehow does not work you can always navigate to
wp-content/plugins/wilmer-core/post-types/portfolio/shortcodes/portfolio-list/templates/parts/read-more.phpand edit line 9.
And read more, here is the path to the file:
wp-content/themes/wilmer/framework/modules/blog/templates/parts/post-info/read-more.phpWe hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Edited the php files and works perfect! Many thanks for the quick response!!
Hi there,
Glad we could help!
Support
Mikado Portfolio part of
Qode Interactive
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Hello, a pre-sale question. Can i use elements/sections from different demos? For example let’s say that i want to use the construction demo, but to use some elements from main home or the metro showcase. Thank you
Hi there,
Thanks for taking an interest! You should know that once you import the demo content you will get access to all the pages which you can combine and customise to your needs.
So you can for sure combine elements from different pages.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello, thanks for the quick response. I know that i can combine elements from different pages of the same demo, But what i asked is that if is possible to combine elements from different demos.
Hi there,
Wilmer theme does not consist of different demos rather you do get every page once you import the demo content.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hello a more specific question. If i use this demo https://wilmer.qodeinteractive.com/construction/ can i use the mobile navigation view like it is on this demo https://wilmer.qodeinteractive.com/swipe-slider/
Thank you
Hi there,
Yes, you can for sure select any of the presented header layouts which you can see presented on our website demo, so it is possible for sure to have a different header type set.
We are here if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Still no elementor pro support?
Hi there,
Thanks for taking an interest! Our theme comes with the regular version of Elementor which is really more than enough to achieve anything you do see on our website demo. At the moment it is not Elementor Pro supported.
Thanks for understandning.
Support
Mikado Portfolio part of
Qode Interactive
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Hello. I bought your template but I have a problem with the portfolio. Indeed, in the portfolio settings, the choice “open gallery in pretty photo on click” does not work. Can you help me?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there! Great theme! One thing I cannot figure out is how to edit the lorem ipsum blog excerpts in the blog masonry overview. Can you tell me where I can edit this? Many thanks!!
Hi there,
Thanks for using our theme! Please read more about it here.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello Team,
I have installed the theme many times but each time got below issues. Please advise.
1. main slider text and content out of balance and still unable to fix it. Your demo version has the perfect balance.
My site -> https://i.imgur.com/06tqRvJ.jpg
Your demo -> https://i.imgur.com/CKt0tTv.jpg
Same screen size, browser, no adblockers installed.
2. some of the image content does not load properly. When importing the content, it got froze at 24% and 80% few times. I had to start from fresh each time. My latest import has below errors.
https://i.imgur.com/dQbDns9.jpg
https://i.imgur.com/kTsDFHq.jpg
Looking forward your quick response.
Thanks.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Does this theme work in Wordpress 5.6? And PHP 7.4?
Hi there,
Thanks for taking an interest!
It is compatible but please read this article here as well as it is compatible with PHP 7.4.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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I am trying to import the demo content for Elementor. It is sticking on 72% and not progressing any further. I have updated the following: PHP Memory Limit 256 MB PHP Version 7.3.23 PHP Post Max Size 256M PHP Time Limit 600 PHP Max Input Vars 8000 Max Upload Size 256MB
It should be enough resources. Wordpress is 5.6. The main reason for purchasing this theme was to utilise the demo content.
Hi there,
If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Yeah I was having issues with the XML import as well. Content was failing. I have spoke to my hosting company who said that they couldnt see anything in the servers apache error log. There was an error in console upon demo import.
I have raised a support ticket with help center but haven’t received any response as of yet. If I can’t get this working, what is the policy of me deactivating my product code and uninstalling the theme and looking towards a refund. The whole premise behind purchasing this theme was largely weighted on the styles of the demo. I troubleshooted for over 5 hours last night and tried lots of work arounds. Scaling PHP versions, uninstalling other plugins, upping resources etc. The console error looks like it seems to be a code error.
I am appreciative of all the hard work that goes into these themes, I really do, but if it wont do what it says it will do, then it’s kind of useless to me at this stage.
I appreciate your time
Hi there,
We have located your request and can see that it has been assigned so it will for sure be answered as soon as possible.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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It worked well when I changed the first logo on the image to text. However, trying to change the text to an image does not apply.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
