886 comments found.
hi ! Impossible tu update plugins especially thimcore. I am asked to connect with Envat and redirected on this page https://updates.thimpress.com/thim-envato-market/register/
so impossible to do. The theme itself is up to date
thanks !
Hi,
Please go to the Eduma forum: https://thimpress.com/forums/forum/eduma/ and create your topic. We will check your issue. Because i need your admin account to check that issue.
Sincerely
Hello,
this is a presale question.
Can i use my own custom payment gateway for payment as my country of residence has a particular payment gateway that the users are familiar with?
Also can i use multiple payment gateways where the users can make a choice of which to use for payment during checkout?
Hi,
You can refer to the article https://thimpress.com/learnpress-payment-settings-the-all-in-one-tutorial/
Sincerely
Hi,
I have a presale question :
Is it possible to create private courses for special users ?
What i mean is, teacher will manage users and assign them courses. Those courses will only be visible by those users.
Thanks
Yes, you can create a private courses and only user have password can learn this course
Hi,
I made a fresh site and added the theme and imported demo content. But there is a bug. If i add wrong credentials to the login popup form it loads forever. Do you have any idea how to fix this?
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket. Our support team will check then fix that for you.
Hi! I create an account for the support and I Registrered my code and it appears, but the “ticket button” doesn´t and I cant send anything pleas helpme
I see it works normally https://prnt.sc/10ymm9n
thank you, now appears !!
Hi!
How can i change the permalink for “Courses” Page? Now it brakes when i change it and shows me the blog page.
I would need to translate it to a different language.
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket. Our support team will check then fix that for you.
Hi, I see that few people are having the same problem and I didn’t find your reply on solution. I can not translate Add To Cart text on a button. It doesn’t appear in the Plugin: LearnPress – WooCommerce Payment Methods Integration What is the solution for this?
You need to edit the template of Plugin: LearnPress – WooCommerce Payment Methods Integration first -> click Sync button -> go to the translation file -> click Sync button then you can translate add to cart text
Please read here to translate it https://docspress.thimpress.com/eduma-translate/#buttons
I did that, step by step. As you can see from my screenshot it is translated in Loco for Polish. It doesn’t appear on the front though. Can you contact me in the private message to solve this issue? I have everything ready to launch, except of this button. Very frustrating…
You can send a email to support@thimpress.com, our support team will check for you.
I did that few days ago and again yesterday, but still no response :/
What is your email address, I will check in our email.
Hello this is a presale question, does your template comes with images?
yes, when import our demo, all image of the demo will upload to your site
Okay thank you, I will purchase
thank you
Hello I purchased the template and I am using Visual Composer for my editor, however I really like this contact form on your Demo Health coach 3 home page about section. Can you tell me how you designed this as I would like to have that on my website.
You can use contact form 7 plugin
Hello guys I have noticed that the theme have issues on safari and ios devices. It clearly has some conflict as it does not display good, very slow and audio files do not play
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket. Our support team will check then fix that for you.
Dear Author, I made a mistake in my previous comment. Herebye the correct question with the right versions mentioned of Slider Revolution.
On 6th february the latest update of the Colaed Theme was released. But after installing this newest version I found out that the Slider Revolution Plugin was still version 6.3.5. The latest verion of this plugin is version 6.3.9. Why wasn’t the newest version not included in the latest Theme update as stated in the documentation (“As a policy from the plugin’s author, you will not get updates directly from them. But you will always get the latest version of SiteOrigin Page Builder and Revolution Slider when we update the theme. We ensure that they are always compatible with our theme.”)?
Can I get version 5.3.9 directly from you or will it (or a newer verion) be included in the next update of the theme?
Thank you in advance for your answer. Kind Regards Claudia
Sorry, we will update it now
Thank you for your answer. I presume it will be corrected in Colaed version 3.4.1 ? Because Colaed version 3.4.0, which was released yesterday, contained no new version 6.3.9 of Revolution Slider. Please let me know.
Thank you, Claudia
Sorry my mistake. I looked again … and the correct version was added. Thank you again for your very quick action to correct it.
Kind Regards, Claudia
Dear Author, on 6th february the latest update of the Colaed Theme was released. But after installing this newest version I found out that the Slider Revolution Plugin was still version 5.3.6. The latest verion of this plugin is version 5.3.9. Why wasn’t the newest version not included in the latest Theme update as stated in the documentation (“As a policy from the plugin’s author, you will not get updates directly from them. But you will always get the latest version of SiteOrigin Page Builder and Revolution Slider when we update the theme. We ensure that they are always compatible with our theme.”)?
Can I get version 5.3.9 directly from you or will it (or a newer verion) be included in the next update of the theme?
Thank you in advance for your answer. Kind Regards Claudia
Sorry, we will update it now
Hello,
Great theme! I am trying to install demo content, but after I select the page builder I am using, I just get the spinning thinking wheel, so I am unable to select the demo I want to import. This has been going on for about 10 minutes now.
Any help you can provide would be greatly appreciated.
Thanks,
Daniel
If you still not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/ Then go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your ticket. Our support team will check then fix that for you.
Hey!
Thanks for getting back to me. I have already submitted a ticket through the forum.
Thanks,
Daniel
I see it, I will ask support team check for you now.
Thank you!
just admain can add zoom live class or all tutor can add zoom live class?thx
Unable to access demo
About two hours ago, we have maintaince server, now demo work normally
Hello, I hope you’re well.
I am using ” Therapist Demo ”. How can I change the menu background color please? I can’t figure out where to do so. Can you please help me out?
Thanks
Regards,
Please go to Dashboard / Appearance / Customize / General / Custom CSS & JS / Custom CSS / Paste the following CSS codes: header.site-header { background: color you want;} / Publish
Because your code incorrect, please try with this code header.site-header{ background: #468660; }
Works fine, thank you.
Hello, By the way, this works just for the home page but not inner pages. Any idea? My other pages didn’t pick the color.(
Regards,
Please add this code header#masthead{ background: #468660; } Your support license has expired. Please renew your support license to get the best support service.
Working well, thank you. Okay for the support)
I had import gym demo, but my website after import not like demo, have many bug, color not like demo, missing image. Please check, I had import elementor with gym demo
Your support license has expired. Please renew your support license to get the best support service. Then create a ticket here https://thimpress.com/forums/forum/coaching/ Our support team will check then fix that for you.
Hello, I have a few presale questions: Does your template support a recurring membership option? or do I need an external plugin for it? We would like to have a subscription program, and unlock all courses once a membership is paid. Can it be done? Thanks in advance.
1. Yes, we support recurring membership, our theme compatible with Paid Membership Pro plugin 2. Yes, it is possible
Hi there! I want to change the footer but I don’t know where to find the page [INSERT_ELEMENTOR id=”6705”]? I have the therapist theme imported but I am really strugling with this footer – I want to chage the Therapist theme logo and change mailchimp singup because I do not use the mailchimp…
Thank you!
Oh, found it!
All set!
Hello,
How is Zoom integrated with Eduma? (There is no information about Zoom integration in this link provided in your Eduma theme).
I could not find any information about Zoom in these theme descriptions either.
I would like to use one of these themes on a site where many Yoga instructors from different locations will teach online through Zoom.
Regarding the work to be done and the easy Zoom integration, I could not decide which was suitable.
I would be glad if you could help. Greetings
Hi MustafaGok,
You can refer to this article https://thimpress.com/tutorial-to-integrate-zoom-with-learnpress/
Sincerely
Hello, I just installed this theme I purchased in May and all is well except the submenus when accessing on mobile device. They work fine on web browser, but the sub menus do not load when I click the arrows. I registered for your forum but it won’t even let me search as it says support expired last week. Please advise how to correct this.
Hi innerlife,
Your support license has expired. Please renew your support license to get the best support service.
About this issue. Please send us an email to support@thimpress.com, we will try to help you.
Sincerely
That is an unfortunate response, given I just installed it, support expired last week, and I’ve never contacted you for help before this moment. I’ll continue troubleshooting with my local help before spending more money.
Hi innerlife,
Support comes into effect immediately after you purchase your theme, not from the first time you contact us.
And you can send us an email to support@thimpress.com. We will try to help you.
Sincerely