Discussion on Tower | Business WordPress

Discussion on Tower | Business WordPress

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508 comments found.

Does this support elementor?

The email you are trying to register on support doesn’t exists. Login with this username: abdulrehman, also send me a valid email to send new password

on your codeless support there is no option to create the ticket. and i sent you the all details on your email, then why i need to create the ticket. Please help me out its urgent

You can create a topic at the end of this page: https://codeless.co/support/?page_id=8

We have a dedicated team for item support.

Thank You!

Bonjour, J’ai acheté le thème et j’ai droit à un support, mais impossible de trouver où aller pour poser ma question. J’ai besoin de demander 2 ou 3 choses techniques et de donner le lien du site en question. Mais je souhaite le faire en privé. Merci de me dire comment faire. Meilleures salutations

Hello,

Please can you write the comment in English we will be happy to assist you.

Regards!

Is this theme compatible with beaver builder?

Hi, no, Tower isn’t optimized for beaver builder. You can use it but with the styles that plugin provides only.

Thank You

Is there a way to change the single testimonial layout on mobile only so that the text isn’t half a column wide and squished to the side of the featured image?

Ideally I’d like to put the image above the text and have the text full width. thank you in advance

Hello,

Please contact our support forum our staff can help you with that: https://codeless.co/support .

Regards!

OK done – hope to receive an answer

Hello, I’m having issues with the menu of a website, when I scan it with the Google test optimization mobile https://search.google.com/test/mobile-friendly?hl=it

In the Google Search Console has appeared 2 errors: - Text too small to read - Selectable elements too close together

The website is https://e-designer.it

Do you know how to fix it? Many thanks in advance Emiliano

Hello,

You have to contact our support forum: https://codeless.co/support

Regards!

Goodday, I still didn’t receive the email to confirm my email. I need to submit a ticket, because a few thing do not work or needs to be changed. Can you give me an emailadres so I can reach you? Thank you. Gr. Tevreden Marketing

I already send you an email with the issue. Thank you.

Hi, I installed the new release of tower template and the following error occured. How can this be fixed? Thanks in advance Aldo

Fatal error: Uncaught Error: Class ‘CodelessTwitter’ not found in /home/kd3ys2vb/public_html/wp-includes/class-wp-widget-factory.php:61 Stack trace: #0 public_html/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘CodelessTwitter’) #1 /home/kd3ys2vb/public_html/wp-content/plugins/codeless-framework/admin/register-widgets.php(7): register_widget(‘CodelessTwitter’) #2 /home/kd3ys2vb/public_html/wp-includes/class-wp-hook.php(287): codeless_register_widgets(’’) #3 /home/kd3ys2vb/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #4 /home/kd3ys2vb/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #5 /home/kd3ys2vb/public_html/wp-settings.php(535): do_action(‘after_setup_the…’) #6 /home/kd3ys2vb/public_html/wp-config.php(77): require_once(’/home/kd3ys2vb/...’) #7 /home/kd3ys2vb/public_html/wp-load.php(37): require_once(’/home/kd3ys2vb/...’) #8 /home/kd3ys2vb/public_html/wp-blog-header.php(13): require_once(’/home/kd3ys2vb/...’) #9 /public_ht in /home/kd3ys2vb/public_html/wp-includes/class-wp-widget-factory.php on line 61

Hi, can you please open a ticket on our support forum? Our team will help you with it.

Thanks

Could you send me url for ticket’s page? Thanks

jinyyoung95 and code-less…..in the latest version of Tower, the js_composer folder is showing as “js_composer.zip.zip” when unzipped the folder is “js_composer.zip”. The correct folder is then inside that folder called “js_composer”

Thanks. One more thing, the option to turn off extra nav in “Tower” > “General Options” > “Extra Nav” is missing.

Sorry ignore that last comment, I had “Extra Nav” and “Extra Side Nav” confused. Thanks for your time.

Great, let me know if you need further help!

Thanks

Hi! I’ve just purchased your theme today but found some issue with installing the wp bakery visual composer plugin. I’ve also raised the issue in your support forum. But due to urgency, I’m also leaving my comment here. Thanks!

Hello,

Try to install the plugin manually. You can find it in the plugin folder of the wp main folder.

Regards!

Hello, I extended my support today on themeforest, but it doesn’t update on your site https://codeless.co/support, so I can’t post any new ticket with my issue… What do you recommend me to do ? thanks

Hello,

Responded to different emails but I don’t know which is yours.

Please confirm me if your problem was solved.

Regards!

hello, no my problem is not solved, I still have the message “the support time has expired” my email is mathy.isabelle77[at]gmail.com

Hello,

Yes, I notified my support staff to help you.

Regards!

I love the Tower theme. Thanks for diligently supporting it. What version of PHP is the latest version of Tower and core plugins compatible with? Can I upgrade to PHP 8?

Hello,

If it is possible please wait until we can test all the functionalities so you can be sure there is no problems.

Probably there is no problems because we have constantly update the theme with WordPress latest requirements.

Regards!

Hello. Now that PHP 8 has been rolled out for the release tier in cPanel & WHM v92 (via EA4), does Tower need to be updated to be compatible or is it safe to use under PHP 8?

Hello,

We will test it and if is needed we will launch the new update soon.

Regards!

If our support is expired – how we receive the updates for WPBakery Page Builder and Slider Revolution ??? – the theme is updated but these plugins are not in the list of Install Required Plugins….

Hi there, no problem. We will add a new update soon, you’re able to download the new update without needing an extra support license.

Thanks

ok – we will waiting for yr new update – hoping to be SOON…

New update released :)

Number 2! In my menu I have a line under the active button. The color in default is an orange (#e5af5a, borden bottum). I change it in a red color but I still see the the orange color. What did I mis in the option?

Where exactly can I leaf a ticket on your site? Do I have to make an account or can I use the Anvato account login?

Hello,

You have to make an account with theme purchase code.

Let me know.

Regards!

Hello,

You have to create a new account with the Tower purchase code.

Regards!

I have Version 2.9.1 en I worked with older versions but I have some bugs in 2.9.1. First the logo has a padding or a margin a bove it. Its going over the content belowe it in this case a slider. Nowhere in the Tower option I see an option where I can fix it.Do you know this problem and can I fix it. In the older version this was not an issue.

Hello,

Please contact our support forum: https://codeless.co/support our staff will help you to fix that issue.

Regards!

Hello, A client of mine is running version 1.8.2 of Tower. It’s high time they updated to the latest version (2.9). Since there are many versions in between, are there likely to be breaking changes? Will an update be easy enough or will we encounter problems?

TIA

Hello,

Maybe he can have issues if the client have made changes directly to the original theme files.

Anyway i think you should make a backup before and after that trying to make the update.

Regards!

Hi there, I tried to export my dummy data. Where can I find it? Thanks

Hello,

Please contact our support forum https://codeless.co/support. Our staff will help you to figure this out.

Best Regards!

I am having an issue with the theme, the icons aren’t showing up on the homepage that are shown on the demo. Thanks!

I am not able to update the Layer Slider WP plugin and I am unable to reinstall the Envato Market plugin after updating my theme.

Hello,

Please contact our support forum https://codeless.co/support.

Our staff will help you with that.

Regards!

Updating the theme results in a fatal error. Tried it twice with the same results.

Fatal error: Uncaught Error: Class ‘CodelessTwitter’ not found in /home/maripos2/public_html/wp-includes/class-wp-widget-factory.php:61 Stack trace: #0 /home/maripos2/public_html/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘CodelessTwitter’) #1 /home/maripos2/public_html/wp-content/plugins/codeless-framework/admin/register-widgets.php(7): register_widget(‘CodelessTwitter’) #2 /home/maripos2/public_html/wp-includes/class-wp-hook.php(287): codeless_register_widgets(’’) #3 /home/maripos2/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #4 /home/maripos2/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/maripos2/public_html/wp-settings.php(524): do_action(‘after_setup_the…’) #6 /home/maripos2/public_html/wp-config.php(90): require_once(’/home/maripos2/...’) #7 /home/maripos2/public_html/wp-load.php(37): require_once(’/home/maripos2/...’) #8 /home/maripos2/public_html/wp-admin/admin.php(34): require_once(’/home/maripos2/...’) #9 /home/maripos2/public_ in /home/maripos2/public_html/wp-includes/class-wp-widget-factory.php on line 61

Hello,

Please contact our support forum https://codeless.co/support

Regards!

Done. Support topic has been created in the Tower theme section.

The latest update to the theme is crashing the site.

Hi, did you see the comment? I’m getting the same fatal error as dotcominfo, below. TIA

These are the steps to follow:

1. Deactivate all plugins

2. Update Theme

3. Update Plugins and activate what needed

Let me know if this can help you. Please contact support forum if you have difficulties.

Thank You

OK, that worked!

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