5510 comments found.
Hello,
I need to enter more than one “Early-bird” option … example:
Is there an alternative to this example?
Thank you very much for your attention!
(Translated by Google Translations)
Hi. We do not have this option. We only have 1 early bird option as % discount for bookings made x days in advanced.
You can put a different price per night for bookings over 7n and 30n. And you can change 7 and 30 to 15 and 30 if you wish.
Thank you
presale:
1. is it possible to have different minimum and max days on different properties?
2. can i get credit card details so i can use my own card machine?
3. is possible to sync with booking and airbnb etc…
Hello another presale question:
is it possible for villas to have different prices at different month? if yes can you show me on demo please? like high season price?
hi i just found your explanation here but the link below is broken. can you please explain if is possible for admin to add custom prices and if possible to import?
Custom Price shows ONLY in front submission form. Listing Submission must be done in the Front End ONLY. If you wish to be the only person submitting – please see this help http://help.wprentals.org/2015/12/18/can-i-submit-properties-as-admin-and-not-from-user-dashboard/
Hello
Thank you for the message
1. is it possible to have different minimum and max days on different properties?
—> We have minimum booking days by listing. But we do not have max days.
2. can i get credit card details so i can use my own card machine?
—> We do not store CC details.
3. is possible to sync with booking and airbnb etc…
—> We have ical feed support to sync calendar with ical feed from other platforms.
is it possible for villas to have different prices at different month? if yes can you show me on demo please? like high season price?
—> We do not have price per month at all. We work with price per night or per hour —> Admin cannot add custom prices. Only if admin is owner, he canm manage his properties as single owner from dashboard (same panel as in the help you found) —> You cannot import any details (pricer or any other details). We only have support for ical feed with calendar availability
If you need further info or want to test our theme, please send a message from here https://themeforest.net/user/wpestate
Thank you
super thx for your amazing presale support,
i think i need one more question. for me is important to use our own pos reader so do you have any ideas how it can be done on your system?
Hi. I do not have any way to advise on POS on location. WooCommerce support is also a possibility, but I do not see any ways for you to collect CC information on client behalf. And with the latest security terms regarding CC payments, I do not think it is possible at all
Thank you
hi, do you think this can work with your theme/plugin
https://codecanyon.net/item/woocommerce-offline-credit-card-payment-method/19394925i really need offline for my own pos machine! And what is the best practise to handle bookings and payment with your theme/plugin. is it with woocommerce?
Hello. If it asks for the details on checkout form from WooCommerce and then the details are visible to admin in woo commerce order details, it can work. But I never tested it I cannot tell more.
Thank you
And what is the best practise to handle bookings and payment with your theme/plugin, is it with woocommerce?
Hi.
WooCoommerce option replaces the buy theme buttons (paypal or stripe) so people can use woo checkout and their merchants to pay. That is all we have with Woo. we do not manage bookings with woo at all.
Help is here https://help.wprentals.org/article/install-woocommerce-and-use-woocommerce-payments/
Woo is meant to help clients add different merchants than Paypal and stripe without spending thousands of dollars to implement other merchants as custom development.
If you do not want to use woo to process payments, it is not a problem.
You can use theme built-in merchants (PayPal and Stripe)
Thank you
Hi! Why it shows for the child theme that main theme is missing? It’s installed – http://prntscr.com/ymtf0v
Hi Tevi, Thank you for buying the theme. If you see the message that main theme is missing, it means you do not have the theme installed correctly. You should have wp-content/themes/wprentals but you seem to have installed a different folder.
Please send us the site details (ftp and wp-admin access) and we will install the theme and child theme for you asap
Please use our client support http://support.wpestate.org/ to send the details. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hi! I’ve tried to make an account and don’t receive the password on email.
Hi Tevi, Please send me an email from here https://themeforest.net/user/wpestate I will check your account and activate it for you.. Thank you
At the moment there is nothing from your profile https://themeforest.net/user/tevi_1 If you wrote before, it means the email did not arrive to me. Please write again from here now to help with this asap https://themeforest.net/user/wpestate directly. thank you
Done, please check it and waiting for your reply on the email that i wrote you. Thanks!
Hi. I replied. You already had an account from 8 months ago. I sent you the details. Thank you
Except your answers, no details on my email. Please resend it.
Hi. The reply was sent to pxxxxxx.xxxxova@gmail.com – I resent now to info@seoxxxxxxx.bg – Thank you
Thanks, received. Now writing to you.
Hello! My client bought the theme from you 2 years ago. Can you help why some features do not work, and why when you update the theme with the new version, previous changes are deleted. If necessary, you will pay for additional support.
Hello atanasovuk85 Thank you for the message. If you update the theme and use the standard theme and core plugin (without changes), we can help check your update and check what you need help with. In general for a clean theme update (and core plugin update) you must be sure you clear cache (cdn cache, server cache, plugin cache and browser cache)
For customizations done before the theme update, I am afraid we cannot assist. Changes done in code need to be re-done if they were made in the original theme (and not child theme), and if they were done in child theme they may need to be rechecked if the parent theme files were changed too. But this can be done only with a developer assistance, preferable the one with the changes implementation.
For theme standard support your client can register in support to help further. Please use our client support http://support.wpestate.org/ for that. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Hey there,
After an invoice is created, I as the admin am able to view it in the backend under the invoice tab. However all I see under invoice details is:
Property: (Name of Property rented) Property: (Owner’s name)
Followed by the invoice number and invoice details.
My question here is,
1) Why isn’t the owner payment details listed in the invoice too? How am I to pay the owner? Currently, I’m required to remember the owner’s name and go over to the owners tab, find his name and check his details to see his payment info. Which is a long process especially if I have hundreds of payments to make to various owners.
2) The owners username nor user id is listed on the invoice only the user’s name. which means if there are 2 owners with the same name, how am I to differentiate? It becomes very complicated to find the owner I’m suppose to be paying to, coz the names are same and there’s no way of telling them apart. which may result in me sending payment to the wrong owner.
3) All the renters details are there, the username, user Id, name, email, payment info and payments to. All of which is not necessary for me as the admin in the back end, unless a refund has to be made to the renter. It would instead be better to have all these details of the owners on the back end invoices for us to make payments more efficient and to remove the risk of mistakes.
Suggestion (You could make the Owner’s name on the invoice as a hyperlink that links it straight to the respective user, “Edit user” on the user’s tab, for us to see all his details. Similar to how it is right now with the renter’s username and ID at the bottom of the invoice which is a hyperlink that links us to the edit user page of the renter.)
I hope this can be added to the new future updates, as right now this issue has been a tad bit of a headache for the finance side.
Thanks you in advance
Hi ShakthiG, Thank you for the message. We actually have this on our checklist. We will add a link here https://prnt.sc/ydj2ht to owner user to get the rest of the details in next update.
Thank you
That’s great news. Thank you and I can’t wait for the new update! Loving your theme, product and customer support!
Thank you very much!
Hi. This tool is known to not be reliable -https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ Check these tips https://help.wprentals.org/article/speed-tips/ and test with other tools, like pingdom. Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate Thank you
Great thank you i’ll have a read thumbsup
Great. Thanks for the follow up
Hi the new version 3.2 states that it has a new user dashboard redesign and Dashboard Overview page with a summary of the account however I don’t see this dashboard, all I see is the “My Profile”. If I’m not wrong the dashboard is suppose to show up above that. Is there something I must permit or activate?
Hi ShakthiG, Thank you for the message and for buying the theme. If you install the theme the page is created by default. If you update the theme, you must create the page from wp-admin -> pages with this template https://help.wprentals.org/wp-content/uploads/2015/11/ACCOUNT-OVERVIEW.png
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
RESOLVED! Works perfectly! Thank you
Hi. Thank you for the follow up. I am happy it is solved!
Hi, How do I update my current WP rentals version from version 3.1.1 to Version 3.2?
My WPRentals Core Plugin Functionality is currently version 3.1 but it doesn’t ask me to update to version 3.2. so I’m unable to update that and the theme has no updates either. Therefore I’m unable to update anything.
RESOLVED. I managed to download and update through the envato market api.
Hi. Thank you for the follow up.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
i want to purchase it. Just wondering, if i can have in the same homepage a search for Rentals and a tours option… or it has to be only for rentals?
Hello. Thank you for the message. We do not have tours options are theme features, as you probably saw in our demos too. We only have rentals, as shown in demo. If you need further help please let me know. Thank you
Hello can I use this to do a dress rental? The equipment demo instead of hour, can I do rental by the day? if yes i will probably buy this plugin
Hi rambhost, Please send me a message from here https://themeforest.net/user/wpestate to show a demo of the price per day booking to see if it works for you. Thank you
Is Wp Rentals compatible with latest Elementor version 3.1.1 and latest Woocommerce version 4.9.2? I have a production site and I have to be sure that everything works.
can I update safely? Thanks in advance
Hi, We are not aware of any problems. That is the best i can advise. In general, you can make a full backup before any update that concerns you so you can easily revert if needed. I hope it helps. Anna
Hi. Can I create a new property template with Elementor as I do with woocommerce products?
Hi. I am afraid this is not possible. I am sorry. Thank you
PRE-SALE QUESTION: I am creating a site for a client who wants to rent caravans, just wondering if this theme would work for that. I need fields like Pick up /Drop off date, pick up location etc
Hello. Thank you for the interest. We do not have the booking built for pickups and drop off. Thank you
I have 2 problems: 1. I have installed wp-rocket on my site but I am having problems when lazyload is active. If I deactivate it, everything works normally.
Please take a look at the screenshot: https://housevillas.it/vacanze-in-sicilia/screen-thumbnails-icon-not-loaded.jpgThe same problem occurs for half map at this address: https://housevillas.it/vacanze-in-sicilia/case-vacanza-avola-noto/ Now it works because I have disabled lazyload for this specific page
Instead, the problem does not occur into advanced search page. It’s very strange!
2. I have changed the permalinks structure from LISTING AND OWNER LINKS, I have resaved in settings->permalinks but the changes have not been implemented.
Please can you help me? Its’ very important Thanks in advance Best regards
Hi Eggeno, Thank you for the message.
Unfortunately I cannot tell what part from the wprcoket lazy loading affects the theme images. I know lazy loading is by default now in wordpress and it may not be needed.
We updated the lightbox script in latest update https://www.youtube.com/watch?v=aCRRHJEQryw it may be possible this update works better for the wprocket. But I cannot advise further.
2. If permalinks do not change even after you cleared permalinks, it may be an htaccess limitation at wordpress installation. I would check this first https://wordpress.org/support/article/using-permalinks/
https://prnt.sc/xsv783From theme end it does work https://prnt.sc/xsv8kt – https://prnt.sc/xsv9gh and it always has. So no update would be needed from theme end for sure.
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Ok Thanks for reply. I’ll write you in client support http://support.wpestate.org/
Hey guys, love the theme and the update. Question, where do I change the 30+ & 7+ price options from? Thanks
Hello. Thank you! It is in wp-admin -.> theme options -> Booking settings. Thanks again
hi guys, the theme is great, but the date picker for hourly bookig is simply sh.., it does not work on mobiles..it is not possible to simple pick the hours with the drag and drop…it simply does not work.. thats the only reason why i swiched to another theme..regards
Hello invictussde, Thank you for the message and feedback. I have noted your comment. We already have on our to do list to look for alternatives to the hourly calendar select for next update. Thank you
greetings from Turkey. and I want to asking about payment sytems. we have just iyzico payment ,In addition to the payment methods (Wire Transfer, PayPal Tranfer, Strip payments), can I also use these two payment-methods “clarna” and “iyzico” in your theme?
please help me , thanks
greetings from Turkey,
1)In addition to the payment methods (Wire Transfer, PayPal Tranfer, Strip payments), can I also use these two payment-methods “clarna” and “iyzico” in your theme?
2) I would like to offer aeroplanes or cars (as well) for rent on my site, which I am currently planning. Is this possible with your theme?
looking to hearing from you. Emrah
Hello Emrah,
The theme payment methods are in theme code and only support paypal, stripe and wire.
If you switch to pay with woo commerce merchants for paid submission option or booking deposit, you can use woo commerce merchants (they also have stripe, paypal and I assume they have clarna and izyco, but you must check with their documentation). For woo bank transfer, you would need to manually process the order form wp-admin, but we know clients use this as works.
I do not know if our theme is suitable for aeroplanes and cars. Please check our demos and ask me if you need specific questions. I can help clear any questions before you make a decision.
Thank you
Can I use all demos, Sports items rent, Office rent, and vacation rent in one website? I want all features in a single website. Thanks
Hello, The demos cannot be used all in one.
Submit form is set with different fields based on each demo purpose.
Thank you
Hello, how do i remove fields from the contact form? i cant find it, i want to remove checkout since i rent boats for fishing trips i dont need the checkout field only the checkin. Thanks
Hi Jose, Thank you for the message.
Check-out needs to be selected, even if it is the same day. Hiding the field in contact form cannot bypass the select for check-out which can happen from check-in as well.
Hiding check-out with css would be the easiest solution
contact_owner_modal .form-control#booking_to_date {
display: none; } The icon is common and to hide it it will hide both check-in and check-out
contact_owner_modal .form-control {
display: none; }
Please use our client support http://support.wpestate.org/ if you need further help. This is also a private support where you can send us your site details (url and wp-admin access). Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone. If you wish my assistance to register in support please send a message from here – https://themeforest.net/user/wpestate
Thank you
Is Map with open street active or not for the location of Vietnam?
Hello jinjooapartment, Thank you for the message. I am not aware of Google Maps (who supports Open Street) to be blocked in Vietnam.
If you need further info or want to test our theme with your exact properties and your country location, please send a message from here https://themeforest.net/user/wpestate
Thank you
