Hello, @haminh7328,

That Floating Menu has been created using Porto Floating Item element and that has been created as a block and it is used on ID’s of the rows, so please contact us via our support system with your site WP-Admin Login details so that we will check and create the Menu for you on your site, or try to Import the Demo again on a fresh new WordPress.

Regards, P-THEMES.

Hello, @melirlbr,

Sorry to say that but we have not tested the particular third party plugin with our Theme officially so we are unable to suggest you on it, and also this third party plugin is not included in the third party plugins compaitable list confirmed from our end on item main page, so if you want to use this plugin you can try it with our Theme but at your own risk as we do not provide our dedicated support for any of the third party plugin confliction issue.

Regards, P-THEMES.

Hello, @hellouk,

First of all, thanks for showing your interest in Porto WordPress

No need to use any third-party plugin for using the Demo, we have simply used Theme elements and page builders elements for creating the particular Demo Although if you want to use any of the third-party plugins you can use it.

Regards, P-THEMES.

Hello, @Fronar,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

OR

You can try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

It would be nice if Porto had temp licence while one is working on a design or trying the theme – to save the final licence for the final website.

Hello, @LondonSW7,

1. We have the Demo ready for the single product as well, you can check it here:

https://www.portotheme.com/wordpress/porto/coffee/

https://www.portotheme.com/wordpress/porto/shop28/

And thanks for your suggestions, I am forwarding this to our development department for considering adding it to the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

2. You can read and follow the instructions written in the below-given articles:

https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site-only-for-testing-purpose-

https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-

Regards, P-THEMES.

Hello, @duman34,

First of all, thanks for showing your interest in Porto WordPress

You can check all our Demo’s here: https://www.portotheme.com/wordpress/porto_landing/

And you can check each Demo with which page builder it is compatible and you can simply Import that particular page builder version of the Demo on your site and you can easily edit/modify the content using the same page builder as well: https://postimg.cc/YjDV90H4

No, the bottom sticky Menu can only show the items showing in your provided screenshot: https://postimg.cc/8jZY2BZD

Regards, P-THEMES.

I want to install a shop demo 4. Can I have all items of the Shop 37 theme?

(Especially>> bottom sticky Menu and Trending looks plugin)

Thank you

Hello, @duman34,

You can achieve the bottom sticky Menu on mobile with any Demo by simply using the setting that I showed above.

And with Importing one demo, wants to use some sections of another demo then you can use Porto Studio: https://www.portotheme.com/wordpress/porto/documentation/porto-studio/ or you have to simply create those sections on your site by yourself or you can copy from one site to the other site.

Regards, P-THEMES.

Hello, @kraczo,

No Sorry to say that but this is not possible using Theme Options, you have to try with the WPML plugin:

https://wpml.org/forums/topic/different-header-for-different-languages/

https://wpml.org/forums/topic/different-header-for-different-language/

https://wpml.org/forums/topic/assign-a-different-header-for-different-languages/

https://wpml.org/forums/topic/how-to-change-header-per-language/

https://wpml.org/forums/topic/need-a-different-header-image-for-each-language-2/

Regards, P-THEMES.

Hello, @livrariaJesus,

This seems to be your site any third party plugin confliction issue, please deactivate all the third-party plugins including the “JQuery Manager” plugin as well and check back your site after removing the browser cache, If this will resolve your issue then you have to activate all the third-party plugins again one by one and check which one is creating an issue on your site.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and share your site WP-Admin Login details and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customisation as well so that we will check it for you.

Regards, P-THEMES.

Muito obrigado pela ajuda, o problema era exatamente este Plug-in.

Sound’s Good!!
Most Welcome!!

Hello, @WebdesignNL,

Really sorry for all the inconvenience you faced, we have found a workaround for it and implemented it with our latest update 6.0.1, so, please update your Theme to the very latest version 6.0.1 and check back, you will find all of your Blocks back into Porto >> Page Builder as showing below:

Changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

Regards, P-THEMES.

Hello, @rb_pro,

Can you please contact us via our support system with your site WP-Admin Login details and with the purchase code PDF file so that we will check and solve it for you on your site.

Regards, P-THEMES.

Hi PT-Support2,

I just did it. Thank you in advance.

Best,

Hello, @rb_pro,

Now, please be patience, once the support ticket will be resolved, you will get a reply to your support ticket.

Regards, P-THEMES.

I sent an email from jakeborg123@gmail.com, i just opened a ticket now.

115073 that is ticket number

Hello, @jake3340,

I have just confirmed from the support department and they said that they already replied to your support ticket #115073, so please check your support ticket reply and reply to your support ticket accordingly, and please do not panic here for the support tickets, our support system works on a queue system, so once the tickets are in the queue above your ticket solved then your support ticket turns will come and once your support ticket will be resolved, you will always get the reply of your support ticket, so always please be patience.

Thanks for your understanding.

Regards, P-THEMES.

Hello, @Buddy40,

You are using the very old version of the Theme, please update your Theme to the very latest version and also update the Theme required/recommended plugins as well, and your cart issue will be solve: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

And you can only show the cart text below minicart icon if you are using the Header Builder to create your own header and place the HTML below cart element.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 16/12/2020. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @tjain91,

Please see the possible style of the element here: https://www.portotheme.com/wordpress/porto/shortcodes/sticky-elements/

This is how it works.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to Envato’s support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @Joaquim_,

Sorry to say that this is not possible with the help of Theme Options as there is no option in the theme for that so this is only possible with the help of customization and we only provide our dedicated support for the Theme Options related issues, not for customization this is beyond our limitations, Hope you can understand our limitations.

This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

Regards, P-THEMES.

Hi, discover that is a problem with https ¿some idea? how fix this.

Hell, @celtivero,

Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPS if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPS from HTTP there and save changes and then check your site after removing the browser cache.

Otherwise, you can use this plugin as well:

https://wordpress.org/plugins/really-simple-ssl/

Regards, P-THEMES.

Hello, @gokhanpolat,

I have reset your purchase code, now you can use the same purchase code for the registration of your theme.

Regards, P-THEMES.

Hello, @haegger,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @Mosqk,

Here is the screenshot of your site provided URL: https://postimg.cc/6Tbm8C0m as I am not able to see anywhere on your provided URL of the site that broken countdown.

Please make sure that you have un-checked the elements from Porto >> Speed Optimization Wizard >> JS Composer.

&

Also please make sure that if you are using any minification or cache plugins then turn them OFF and check back your site after removing the browser cache.

If the issue will still presist then please share your site WP Admin Login details and the permission to debug your site which includes deactivating all the third party plugins and on site Customziation as well so that we will check it for you.

Regards, P-THEMES.

Hello, @redan,

Your site is on Maintainance Mode, Please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @T971,

I have whitelisted your IP, Please try again now, I am sure you will not finds this issue anymore.

Regards, P-THEMES.