Hi there,

Could you please provide us with your website URL so we can check this?

Thanks.

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https://www.whiteley.co.uk/

Hi there,

We have checked this and please try to add this code to Appearance > Customize > Additional CSS

@media only screen and (max-width: 1024px){
    footer .mkdf-grid-col-6 {
        clear:both;
    }
}

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thanks for writing in! Once we check we do see that your request has been handled and if you need any further assistance please continue the conversation with our support team.

Thanks.

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Hi there,

Thanks for writing in! We do for sure intend to update, until then if you need an immediate update of any of the plugins, please send us a mail providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Yes, see this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-and-5-6-Updates-And-How-To-Solve-Them

Let us know if you have any additional questions.

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Come si installa e cosa comporta ?

Hi again,

See this article on installing a theme: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002604097-How-To-Install-A-Theme-Via-WordPress- Here you can see how to import the demo content: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-

If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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and how to removed cart icon from page? thank you

Hi there,

Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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Hi there,

We do see that your request has been responded to so for any further assistance please continue the conversation with our support team.

Thanks.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Please provide your request ID so we can check the status.

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Here is request ID – # 93101. You can see this bug if you open demo https://curly.qodeinteractive.com on iPad. “Parralax” background doesn’t work. So it is not my installation it is the bug in the code.

Hi there,

Once we check we do see that your request has been answered to so if you need any further assistance please continue the conversation with our support team.

Thanks.

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Hi there,

You can see our articles created to answer our clients’ most frequently asked questions here. You can also submit a ticket on our helpcenter and get in touch with our support agents for any issue or question you might have: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

Please read our article about google maps which can help.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Thanks a lot for the help! Now everything is fine

Hi there,

Glad we could help!

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

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Hi there,

Thanks for writing in! Please check this article that explain the procedure on how to import the sliders manually.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Thank you for reaching us!

Please go to WPBakery > RoleManager and enabled custom for Post types, select portfolio, and save.

If you need any further assistane and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Hi there,

You could translate this label as any other label in the theme by using some 3rd party translating plugin like Loco Translate. You can refer to the following article for instructions

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Hi there,

Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail to our help center providing your purchase code in it and our team will help you with this.

Thanks.

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