1960 comments found.
Hi, I’m looking for a theme with 2 specific characteristics for a architecture products company: 1.- To be able to show projects (for example hospitals and hotels) bellow each product page (woocommerce page) so I can see where this product was used. 2.- Be able to add multiple files to download in each product page (technical files and cad files) Can this be done with your theme and if so, can you help me to implement it if I buy your theme?
Also, is elementor full included?
Hello,
This theme is fully compatible with Elementor. To implement your requirements, you need to use a customization service.
Kind regards
I’m just about to start to our project and love the theme so far, the documentation is super helpful too – great job!
But one of the weakest pages is the Checkout page layout. It’s not so effective and would be better in 2 columns, and preferably distraction free i.e. no header & footer.
How can we achieve a checkout page like this theme:
https://themeforest.net/item/goya-modern-woocommerce-theme/25175097Thanks.
Hello,
At this time, this theme doesn’t support 2 columns on the checkout page. But we will try to improve it in the coming updates.
If you want to customize the checkout page to be 2 columns, you need to use a child theme and add custom code to achieve it. You should use a customization service (from Envato Studio for example) if you’re not familiar with WordPress developing.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Is it possible to login with facebook like here?https://woodmart.xtemos.com/
Hello,
You can install the “social login” plugin to enable logging in via social channels.
Thank you
Love the theme guys. Exactly what I’ve been looking for! Our logo is circular, just a little concerned as to how it would look? Can it over hang, do you have any examples? many thanks!
Also could the product image on the homepage be made larger. I only have 12 products 
Hi,
You can check this documentation for more details about the logo and how to change it.
https://docs.uix.store/sober/#/header/logoAnd yes, you can change the columns of products on homepaeg, so it will display less products and make them larger.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
I use single product style 3, but it don’t look nice on mobile phone. The product titles are often not visible. Is it possible to use product style 1 or 2 on mobile? What code can I use for this?
Hello,
Unfortunately, you can’t select another product layout for mobile devices. Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
Hi there, does this theme support WooCommerce B2B ?
Hi,
We didn’t test this theme with WooCommerce B2B, so we’re not sure about the compability with this plugin.
Kind regards
When I import the demo like HOME 10 Full SLIDER, i don’t see the footer menu and the social icone over the image as your demo, but after, in the bottom footer. How cain i do to put the social like your demo?
Hi,
Please open a ticket on the support site and share your website address. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
How can i disable the back to top buttin?
Hi,
You can disable it in the Customize > Footer section. There is an option to disable it.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Hello,
In Product Category pages the additional images are shown with a carousel. However, when one of the images is bigger in height there is an extra empty page under the image that breaks the whole design.
We have tackled this with custom css, but the problem also exists in Related Products and wherever there is a product carousel. Is there a one off solution?
Thank you!
Hello,
Perhaps your product images are too small. WooCommerce will crop all product thumbnails to the same size to avoid this issue, but if one of the images is smaller than the thumbnail’s size, it will cause this issue. You just need to ensure all product images are large enough.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
No, the product images are not small. they are just in different ratio than the thumbnail size.
Please share your website address. We will help you check it.
Thank you
In Appearance->Customize->Woocommerce->Product images we have already set the thumbnail size to 1:1 and have regenerated thumbnails
It seems you set the thumbnail size to 900×900. Therefore the minimum size is 900×900. But the product “CALATHEA ORBIFOLIA [S]” has an image with dimension 810×978, it smaller than then that. You should replace this image by another which is larger. Or you can change the thumbnail size to smaller, 800×800 for example.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
It would really help to see the date for each version in your changelog. Thanks!
Hi,
Thank you for your suggestion. Unfortunately, we didn’t note down the date of each version.
I would to show the carousel with only 1 column, as like this one: https://effek.it/it/componi-il-tuo-bikini
It’s possibile? can you help me?
Hi,
Please open a ticket on the support site. Our supporters will help you check your website if it is possible.
https://uix.ticksy.com/Thank you
Hi, I want to purshase this theme. Are you having issues with the map integration ?
https://demo.uix.store/sober/stores/#store-amsterdamHi,
Thank you for your feedback. It is a wrong setting in our Google account. It is not a problem of the theme. We will update settings on our Google account to fix it on our demo soon.
Kind regards
Ok thanks
Hi， how do i add the Page Header Image for cart and checkout page?
Hi,
These pages doesn’t support the page header. Therefore you can’t add a page header for it. But if you want, you can use the page builder to create a section for the page header. Please open a ticket on the support site. Our supporters will help you check your website.
https://uix.ticksy.com/Thank you
Hello, I have the same problem like Tessaroosa, since I update to everything, my main background (slider) disappears, and the overlap header menu did not work. It only work when I’m logged in admin. Please help. website is weskcar.com Thank you !
Hello,
We’re going to release a new update and fix this issue. Please update your theme when it is released.
Thank you
Thank you, do you have an idea about the update, because website is unusable for the sales and the site is in production. Thank you
We’re updating this theme in a next few days. Perhaps in a next 1 – 2 days only.
Thank you
Hello, there seems to be a bug in the latest update. It seems that the header styling is broken when header background is set to transparent. The menu overlaps the header, this wasn’t happening in the prior version. It’s even occurring on your own demo page here: https://demo.uix.store/sober/stores/
Hello,
Thank you for your feedback. Could you please share an URL of this issue on your website? We tried to replicate it on our website (on our demo too), but couldn’t.
Thank you
Hello, thank you for your quick answer! Here are some screenshots how the theme looks on my browsers (both Firefox and Chrome) https://drive.google.com/drive/folders/1YkbZ-uh8hi3MPC6H1NfMK1RGvg6DBTRi?usp=sharing
On the “Stores” page, we’re using the template “Full screen”. With this template, header and footers will be transparent automatically. You can change the page template to prevent it.
Please open a ticket on the support site and share share your website address. Our supporters will help you.
Thank you
Hello,
My Product sort button has gone strange here:
https://tinyurl.com/yxrpjq3w https://gingerjarfurniture.com/products/The styling and layout is different to how it used to be.
Also when I click on the filters button on mobile it’s covering the category dropdown I think the Z value must be wrong.
I am also unable to click X off of the filter menu to return to the shop page. See screenshot:
https://tinyurl.com/y4ukwlj6I’ve deactivated any plugins I thought could be clashing and cleared the cache with no luck. Can you advise?
Many thanks,
Liam
Hello,
It seems to be a problem from a plugin on your website. As we checked, it could be the problem from CSS of plugin UM Docs. Please open a ticket on the support site. Our supporters and developer will help you check it deeper.
Thank you
I like it but am afraid of the lack of speed and site performance after installation
Hello,
Actually, the speed of a website depends on many things, the theme is a small part of it. You can follow this documentation to improve the speed.
https://docs.uix.store/konte/#/misc/site-speedIf you need more assistance, please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.comThank you
I need assistance with the installation. Who can I contact?
Hello,
Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hi.
I’m using Elementor pro to edit my shop, and I’m trying to change the product page, but I get this error from Elementor:
Template File: No Templates for condition > woocommerce/templates/single-product.php
Hello,
Please open a ticket on the support site and provide your website address. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
Hi, There is a problem with the theme when the customer puts an item in the cart, the cart does not update automatically and the page must be refreshed.
Hello,
Please open a ticket on the support site and share your website address. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
