6431 comments found.
Wanted to post about a bug I found. My subtitles just randomly disappear if I go back into my posts and edit them. So I create a post, add a subtitle and publish. When I go back in and edit the post and update, my subtitle then disappears. Extremely frustrating. The subtitle field is then broken and the only way I can get a subtitle back is to delete the custom fields, “post_subtitle” and “post_subtitle_flag” then add back “post_subtitle” to correct it.
Hi nudedos,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
It’s a global issue, tried it on a test site also. Just reporting the bug here, do I really have to pay for support again to just report it?
Hi nudedos,
Currently, our support team still do further checking this thing. Also, can you share your site URL for further checking on our side?
Btw, if your support license has been expired, you can try to renew or extend it so we can continue to assist you through our support forum https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
All I ask is for this bug to be fixed. This isn’t unique to me. Just let me know it will be addressed in future.
Hi nudedos,
Can you send me your site URL for further checking?
Thank you
Hi, my css codes that I put at the additional css field all of a sudden disappeared. I literally did nothing. How is this even possible? I’ve not updated any plugin, etc.
Hi ketsen,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hello how to control the main layout width for example for landing page how to make width 1600 px ..where is the option to control layout width
Hi besfe70,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
On my website, in the single post, the share counter is not working. When we share the post to social networks, the share count is still 0. Please, can you help me to fix the issue?
Hi Hermann2015,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi author.
Can you please help me fix this issue. I bought several themes for my business and my client told me that the text seems to be weird (https://prnt.sc/y30kyq). The space between “by” and “author name” is an eyesore to me and my client. can you please let me know how to quickly solve this?
Hi dillonkivo6,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
i paid for the problem i haven’t solved for a week and this payment is too much for me
I’m using JNews.
I want the dominant color on my site to be blue, and this cannot happen in any way.
Customize ▸ JNews: Layout, Color & Scheme Scheme & Website Color
The settings made here dominate the blue theme in wordpress online, it turns red when I am offline.
https://prnt.sc/y145nfwhen offline, i.e. what the visitor sees
https://prnt.sc/y14fnh https://prnt.sc/y14thzI didn’t solve this in any way
The color I like when online, I don’t want offline
When I hover my mouse on the blue background, while waiting for white text, the ground is red
https://prnt.sc/y14z5nwhile online again
https://prnt.sc/y15uw8tag background turns blue tag text does not turn white
https://prnt.sc/y15uw8I want my site to be blue in the logo color. I have a headache for two days because of this.
https://www.ismailluleci.com/7-sinif-arapca-dersi-3-unite/ https://www.ismailluleci.com/unice/The buttons I link to on the pages appear in black while the text color is white in the page arrangement. The button colors that are white in the block page arrangement turn black and there is no image in the editor.
https://prnt.sc/y16sgsI am waiting for your help urgently. I paid support today to solve this. this fee is too much for me. I am waiting for your help urgently
Hi iluleci,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
how does that happen?
I paid $ 42 yesterday. I’ve been using the theme I got from you for two years, it’s on the records and I paid yesterday for support. I can not write my problem to the address you sent for my question. Could you please help urgently?
Hi iluleci,
Please try to visit this page https://support.jegtheme.com/account/ then click the “Refresh Purchased License” button.
For your issue, if you have minified or cache plugin, please try to disable it first.
Let us know if you still facing the problem.
Thank you
i wrote my problem here and still haven’t gotten an answer.
I am waiting for your help urgently
Hi iluleci,
Our team has been answering your questions on this topic https://support.jegtheme.com/forums/topic/color-problem/#post-81526
Please check it out.
Thank you
Hi, could you tell me how to add to post content, advance underline to hypelinks:
First version to add: https://codepen.io/melnik909/pen/KGxdjY Secon version to add https://speckyboy.com/underline-text-effects-css/ and form list off css 2 point Spanning Multiple LinesOr maybe you could add this future / solution as new JEGTHEM PLUGIN – Animated underline which cane boost SEO and interlink to for example TAG-s used in each post
Hi mediarun,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, do you have demo using Gutenberg without Visual Composer or Elementor?
Hi themehit,
Currently we don’t have special demo for Gutenberg but you can use the Gutenberg editor with JNews.
Let me know if you have further questions.
Thank you
Hello, I am considering buying your product but I have questions. It is possible youse some other pay method for subscription? For example pay gate from our country (they have woo-commerce plugin) or just bak transfer with invoice from woo-commerce. Thanks for answer.
Hi MAFcz,
Currently, we only support PayPal and Stripe for the subscription. But for the unlock post feature, you can use any payment method that works with WooCommerce.
Let me know if you have further questions.
Thank you
Is there any chance for change? I would really love use another payment method for subscription. For smaller medium is much simpler use local pay gate. In EU when I use Stripe or Paypall I need to pay VAT from every charge… It is quite bureaucratic and expensive to administer.
Hi MAFcz,
You will need to do some changes to achieve that. We already provide JNews Child theme, so you can put your custom code in there to avoid losing custom changes that you made when doing theme updates.
Let me know if you have further questions.
Thank you
Jnews all Demo site is for available Paywall System? Every plugin in this theme are available no need to buy any plugins for use all feature? Thanks.
Hi ashfakadmas,
You can use the paywall system on any demos. All required plugins already included on the JNews theme package, you don’t need to buy any plugins.
Let me know if you have further questions.
Thank you
Jnews all Demo. No need to buy or upgread to pro version. Wanna confirm this. I love this Theme very much. Specially Paywall, Pay Per Post and Membersheep System. Thanks.
And also wanna know that is this theme adsense friendly?
Hi ashfakadmas,
Yes sure. JNews is adsense friendly. We already provide a lot of ads slot, we have ads block element and you also can inject inline content ads on the article.
You can use Google adsense, 3rd party ads, image ads, shortcode ads or custom ads.
Let me know if you have further questions.
Thank you
Hello, for post images we set border-radius: 7px but not working. please open our site from mobile and you can see, that border radius only work top-left and top-right corner. Not lower corner. How to fix border radius for mobile version? Our site – https://vajapshavela.ge/ Please give us little css code.
Thanks
Hi vanski91,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hello there, one question, is there anyway to hide the date / category on the elementor widgets? for the jnews modules
Hi zombiemaker,
Yes, you can hide the date and category label. Our support team can guide you on how to hide the label.
Let me know if you have further questions.
Thank you
do you have auto post scroll?
Hi aykutozcan,
We have autoload post scroll feature. For example, you can check this demo https://jnews.io/news/2017/02/03/barack-obamas-now-mainly-focusing-on-wearing-this-casual-backwards-hat/
If you have further questions about the autoload feature, please ask for support on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi 6ixty8percent,
I think JNews will work fine with those plugin, I notice they also compatible with Elementor, WPBakery, and WP shortcode.
Let me know if you have further questions.
Thank you
Hi, I am not able to use WPBakery. It is not functioning properly when I am trying to edit any page. Please help me out.
Hi kelixirr,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I am not getting any help from your side. There are so many plugins in your theme that are not working. I am not able to use AMP, subscribe to download, recaptcha, weather, and my naviagtion menu is simpply not working onmobile phones. I have serious errors now on my site still I have not heard from your side
Hi kelixirr,
Our support team already response to your support ticket. Please check it out.
Thank you
hi, i have updated wp 5.6 and latest version of the template. I have encountered excessive CPU resource consumption from saturating the cloud.
Hi andreiva64,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Does this theme require any additional plugins to be purchased?
Hi citizenea,
This theme doesn’t need to purchase any plugin. All required and premium plugins already included on the theme package and some of them is a free plugin from WordPress repository. So you don’t need to purchase any additional plugin to run JNews on your website.
Let me know if you have further questions.
Thank you
how can i change the width of the sideeed bar in your playit demo the sidefeed is smaller
Hi jimpanso,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
how can i change the width of the sideeed bar in your playit demo the sidefeed is smaller
Hi jimpanso,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I have issue; the menu works on page but not on the post ?? url : https://newslead.net/students-online-exam-concerns-addressed-by-shafqat-mehmood/?amp
Hi waqaspuri,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
