6431 comments found.
When box author with descriptions will be available in amp pages?
Hi ElissonAmboni,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
For a single post, any, why is the excerpt not showing on the post itself? There are no options to show / hide it so wondering why excerpt has no optionf or it. It’s always good to have title, image and excerpt at the top it makes for good reading.
Hi digibru,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, a pre-sale question. I need a theme for a Luxury watch news website. I like your “Watch news” demo and this layout https://jnews.io/watch/home-layout-3/. Is it possible to import this demo site after theme purchase? Thanks
Hi vlalovic,
Thanks for interest in JNews.
Yes, it’s possible. You can import that demo into your website.
Let me know if you have further questions.
Thank you
Hi guys, I got this fabulous theme from Elements, but I am having problems and I would like to understand why it does not show me the main menu on desktop? On mobile it shows me the main menu very well. Thanks for your help.
Hi ramonduriez,
Unfortunately we don’t provide support service for elements. You need to purchase JNews from Themeforest to get support service. Also, by purchasing JNews from Themeforest you will also get automatic theme update and theme license.
Thank you
Hello, how to put alexa code into amp version ? thanks
Hi MilanaPR,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hello YouTube counter is not working after the last update
Hi besfe70,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I have a presale question about your Paywall feature. Does it actually allow you to sell recurring subscriptions via WooCommerce? If so, does it require the expensive ($199) WooCommerce Subscriptions addon? I read the documentation and didn’t see anything about this addon, so I’m confused about whether recurring subs are possible with your Paywall thing.
Hi sergiox2,
Thanks for interesting in JNews.
We have a built-in paywall feature that including a subscription system. For subscription payment, currently, we support Paypal and Stripe payments. You don’t need to use the WooCommerce Subscriptions feature.
Let me know if you have further questions.
Thank you
Thanks jegtheme! Per your documentation, the Paywall feature would enable me to sell subscriptions that would allow users to read a certain number of articles. What I need is to be able to sell monthly and annual subscriptions that would allow users to read an unlimited number of articles, AND would autorenew on a monthly/annual basis. I am currently doing that through a membership plugin, but I would be happy to ditch the plugin and go with your theme if your Paywall feature can substitute the plugin.
Can you tell me what membership plugin that you use? It’s WooCommerce Subscriptions?
Thank you
Hi jegtheme, just circling back to this question as I decide how to proceed. I assume the Jnews paywall feature is currently unable serve the needs I outlined?
Hi sergiox2,
Our paywall feature can cover your requirement above. As i said before we have a built-in paywall feature that including a subscription system.
For subscription payments, currently, we support Paypal and Stripe payments. You don’t need to use the WooCommerce Subscriptions plugin.
Thank you
Pre-sale question: Does the theme comes with the plugins for free or I will have to buy the plugins separately?
Hi bemtele,
Thanks for interesting in JNews.
No, you don’t need to purchase the plugins separately. All required plugins already included in the themes package.
Let me know if you have further questions and hope you can join us soon.
Thank you
Do you have a discount price?
Hi bemtele,
For now, we don’t have a discount price, but i assure you JNews still worth it for the current price.
Thank you
Where can I edit the AMP domain by my language? I could not find it anywhere
It is also strange that WPBakery Page Builder In is not updated with every update.
Hi Msttug,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hi, need help.. i do some modification for the site design on css and put on child theme css file but no any change on my site design. So, where the file need to modify currently?
i just update to latest version..
Hi kinglordo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello there, ty for keeping the theme updated, In future updates can you consider add the header filter option to the video block widgets on elementor? Like the one on jnews module widgets.
In the video carousel widgets, is there anyway to show duration time on the video? I did not found any option for this. If its not currently possible can you also consider to add this option on future updates?
regards
Hi zombiemaker,
Thanks for your suggestion. If. we got more request about this feature from other clients, we will consider to add it.
If you have further questions, you can ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi, I bought Jnews themes and just setup new site. But I have a problem. I can not install some plugin like : Classic Editor, AMP.. So anyone can help me?
Hi luongkhoa,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi! Could you please provide me with some of real web sites based on your theme. I recently bough Jnews it seems nice but i whant to find out reader and author (contributor) registration workflow. Thank you!
Hi BuddyHoli,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
You can see JNews in action here https://support.jegtheme.com/forums/topic/showcase-your-website/
Thank you
Hello,
the sidefeed has a great category filter button. But it seems a little curious, how it lists the category. there is not specific order or something. Even not sorted by ids.
How is the dropdown sorted and is it possible to resort them and shot the number of posts in this category in brackets?
Hi BuddyHoli,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
But I need to extend support first right?
Hi BuddyHoli,
If your support license has been expired, you can try to extend or renew the license, please check this article https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you
How can I get a warranty? Request a solution for the playlist of youtube videos, with the YouTube Data API v3 But with the answers that the support gave me, I could never solve it, and the support has already expired, what can I do?
Hi oscarmunozind,
It’s mean your YouTube API key still doesn’t work?
Thank you
Hi,
is it possible to download older version updates ?
Best Regards,
Hi u1209,
Can you tell me why you want to use the older version?
Thank you
When will version 8 be released?
Hi haeckelferreira,
Currently, we still working on version 8 of JNews, which we almost have done. Please be patient for a while.
Thank you
Hi, Is it possible to remove the Youtube/Vimeo link on the video when users click on the video, if I want users to stay on my site rather than redirected to Youtube.
Also: 1. Does your theme work well with gamification plugin. (Gamipress or MyCred) 2. Does membership plugin work with your theme. 3. Is it possible to Restrict users that can POST content.
Hi leomark34,
Thanks for interesting in JNews.
1. Currently we don’t provide certain compatibility features with those plugins.
2. Can you tell me which membership plugin that you refer to?
3. Did you mean to restrict certain users from creating posts? Just want to make sure. It would be better if you can elaborate on your requirement for this point.
For the video, we use the embed feature from WordPress, to disable the video link it will need to do some changes.
Thank you
2. member plugin like: Memberpress, Restrict content Pro
3. Yes I would like 2 user levels (a) Users that can create posts through there dashboard (b) Users who will not be able to create posts.
Hi leomark34,
2. I think it’s possible but currently we can’t fully confirm that all the plugin features will run smoothly on JNews. If you encounter any incompatibility you may need to do custom changes.
3. Yes, you can achieve that.
Thank you
3, I would like 2 user levels (a) Users that can create posts through there dashboard (b) Users who will not be able to create posts.
Question: Is this function already built into your jnews theme?
Also do you have a function to comply with EU rules: 1. Users can Request an export of their data ( able to Request a Zip download) 2. Able to request to delete Profile.
3. You can use User Role feature built-in from WordPress.
WordPress already has a feature to comply with EU rules. You can check out this article https://www.wpbeginner.com/beginners-guide/the-ultimate-guide-to-wordpress-and-gdpr-compliance-everything-you-need-to-know/
Thank you
Very upset, updated to latest version and half the features are missing, review function is gone, editor looks terrible, not good.
Hi Ireheart,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
After the last update, the theme is not correct working. I´ve had the same problems two or three updates before and now i must pay, that the plugin developer delate the the problem again at my webpage? He don´t told me, what the problem was, so i can´t delate it by myself. That´s a big shame.
Hi vinylkeks2020,
Can you tell me more detail about the problem that you having? Just want to make sure.
Also, this is your support topic? is the issue above related to that support topic?
Thank you
