373 comments found.
Hi, I was wondering how can I only customize the donate button colors? For example, on hove turn the button to blue and text white.
Hello, thank you for contacting!
You can set desired Header Middle Links Font Color and Header Middle Links Font Color on Hover on Theme settings/Colors/Header tab.
Personal assistance is provided via tickets system – should you have further questions please submit us a request at http://cmsmasters.net/support/
Thank you.
There doesn’t seem to be any documentation for the Timetable Responsive Schedule plugin. It’s developer says if it’s a bundled plugin we have to get it from you. Where can we find this as it’s not an intutive plugin to use?
Hello, thank you for contacting!
The plugin documentation provided by the plugin developer is included in the plugin archive. You can find it in my-religion\framework\admin\inc\plugins\timetable.zip\timetable\documentation folder (it’s the index.html file).
Timetable Responsive Schedule plugin is integrated into the theme Content Composer and to add the Timetable to a page there is a need to use the corresponding shortcode.
First of all you should create Timetable columns after it create Timetables events with needed Event hours and assign them to Timetable columns Then add Timetable shortcode to a page and choose events and/or events categories that should be displayed.
Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Hello, Please can you confirm the theme works ok when updating to PHP 7.4? Thx
Hello, thank you for contacting!
There are no known issues with the theme functioning when PHP 7.4 is used.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
I’d like to disable the donate buttons on campaign pages. (My client uses a CRM for payment processing.) Is it possible to remove the “donate” button from campaign pages, either across the theme or on individual campaigns? Similar to how you can remove the button in the shortcode of a featured campaign.
Hello, thank you for contacting!
The theme settings doesn’t include mentioned option and desired result requires customization. In fact customization is beyond our support policy but for you personally our developers can provide the needed custom css code. Please submit us a request at http://cmsmasters.net/support/ and our support agents will take care of the case.
Thank you.
Hi there, our content composer doesn’t work anymore since the latest update. (WordPress 5.6, My Religion 1.2.8). On your support site you say that updates for WordPress 5.6 are under upload and that we should switch to Classic Editor.
This is what we did and at least we can update our content again. Still it’s not so convenient, so I´d like to know when we can possibly count on a thorough update in order to use the content composer again? After all the content composer is why we bought your theme for our church site in the first place because we have members who aren’t experienced in web design and feel more comfortable working with the composer …
Thank you and greetings from snowy Germany, Janne
Hello, thank you for contacting!
The current theme version (1.2.8) is compatible with WordPress 5.6 version. Please make sure to update the theme plugins after the theme update and clear your browser cache, it can be helpful.
If the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Thank you for your quick answer! I will forward it to our host, because he is the one who does the updates. If he affirms that he did all you proposed, I’ll contact your support. Do I have to pay $41 for contacting you? This is why I hesitated to choose this opportunity …
Thank you, Janne
Hello Janne!
According to the Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportThank you.
Okay, will do. Thank you!
You are always welcome!:)
Hello,
I’m currently having an issue displaying the upcoming event list as shown on your theme homepage. I don’t know if it’s because of the updates. I do have Tribe Event Calendar Pro in order to get the Countdown and Events List widget, but the output is completely different. The Event List widget does not display anything. Also on the event page the list view looks completely different. Now I did play around a little bit with the Event Settings and on the Display tab there’s a checkbox that is checked by default “Use updated calendar designs”. Once unchecking it it does not display the Events List widget anymore but when I go the my event page and select list view, it kinda looks like similar. When I mean it looks different, I think it’s because of the CSS. By any chance do you have a step by step guide that I can follow to have it look exactly like the one you have on the home page? I believe the cause of this could be due to recent updates on the Event Calendar Pro coding or even Wordpress. Not sure how to fix the issue I’m having. Any help would be greatly appreciated.
Hello, thank you for contacting!
Please deactivate “Use updated calendar designs” option on the Events Calendar settings in order to avoid possible issues with the events’ styling.
On our demo site the “Next Events” section is created with help of the Events List widget added to a corresponding sidebar. Please make sure that you do have the upcoming events on your site (that they aren’t passed at the moment).
Should you need our assistance on the matter please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress credentials and our support agents will take care of the case.
Thank you.
On sermon page, mp3 audio player don’t show nothing.Please help.
Hello, thank you for contacting!
The issue you have isn’t a typical one – our demo site functions correctly and we didn’t receive similar complains from our customers. Please make sure to use the current theme version (1.2.8) in order to avoid possible issues with its functioning and check whether a link to the audio file is added correctly.
In case the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Hello, i have a question, does this come with the Demo content where i can just install it all and edit from there?
Thank You
Hello, thank you for contacting and for your interest to the theme!
Yes, Demo content is included to the theme archive. The theme comes with a .xml file that allows you to import all the pages and posts like they are on the demo site. The theme documentation contains rather detailed instructions concerning the demo content import.
Please note, that all images are not included in the demo content and are substituted with placeholders as according to our license we can’t redistribute them.
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you.
Hello the content composer doesnt seem to be working on my clients page for some reason. When i try to edit, it gives me a blank window
Hello, thank you for contacting!
The issue you have is most likely caused by a WordPress 5.6 version. Please make sure to use the current theme version (1.2.8) that is available for download at the moment and is compatible with WordPress 5.6.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). I recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
Should you have other questions please contact our support team at https://cmsmasters.net/support/
Thank you.
Hello from Greece, I would like to translate the words “Sermon Categories” on our website ( https://christianity.net.gr/srm-categs/prakseis-apostolwn/ ) and I can’t. Can you please give me a solution? Thank You!
Hello, thank you for contacting!
CMSMasters Sermons plugin contains a .pot file that should be used for translation. You can find the .pot file in /wp-content/plugins/cmsmasters-sermons/languages/ folder– please create new .po and .mo files from this .pot file, rename them adding ‘cmsmasters_sermons-’ before the files’ names and place them exactly in the same folder (/wp-content/plugins/cmsmasters-sermons/languages/).
Should you need any personal assistance with the theme translation please contact our support team at https://cmsmasters.net/support/
Thank you.
Hello again, I do not find in these files the words “Sermon Categories” and “Sermons” that we want to translate.
Hello!
Both “Sermon Categories” and “Sermons” can be found in the .pot file that is located in /wp-content/plugins/cmsmasters-sermons/languages/ folder.
Please feel free to contact our support team at https://cmsmasters.net/support/ if you have other questions.
Thank you.
Theme and theme plugins updated for new WP update but when I create a new page it brings up Gutenburg rather than an option for visual composer. I can edit existing pages in VC but any new pages don’t have the option? What should I do?
Hello, thank you for contacting!
Please make sure to use the 1.2.8 theme version that is available for download at the moment, it is compatible with the WordPress 5.6 version. After the theme update please don’t forget to update Content composer plugin and clear your browser cache.
Should you need any personal assistance with the theme update please contact our support team at https://cmsmasters.net/support/
Thank you!
visual composer is not working with new wordpress update. what should i do?
Hello, thank you for contacting!
Please make sure to use the current theme version that is available for download at the moment. The current theme version is compatible with the current WordPress version. After the theme update please don’t forget to update Content composer plugin and clear your browser cache.
Should you need our further assistance please contact our support team at http://cmsmasters.net/support/
Thank you.
all good now
Glad to hear that! Please feel free to ask any further questions!
how do I disable the a profile permalink if I don’t want people to click and go to the profile but want show as part of our leaders?
Hello, thank you for contacting!
To achieve desired result please add the following code to a Custom Css field:
.cmsmasters_profile_img_wrap,
.cmsmasters_profile_header {
pointer-events: none;
}
We should note that personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ if you have other questions.
Thank you.
works. thank you
You are always welcome!
Hi,
With Block editor and My Religion last version, I have a white on white title on backend. How may I solve this ?
Thank you.
Hello, thank you for contacting!
Please make sure to update Content composer plugin after the theme update and clear your browser cache.
In case the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site, a screenshot of the problem and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
My client’s version is not giving the prompt to update the theme to 1.2.8 (they’re on 1.2.5) and the content composer is not working. How can I update the theme so I can finish their site? Thanks!
Hello, thank you for contacting!
The current theme version is available for download on Themeforest. Please log in to the account from which the theme was purchased and download the current theme version.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). I recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins as it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
Please note that you might need to clear your browser’s cache in order to see the changes.
Personal assistance is provided via tickets system – please submit us a request at http://cmsmasters.net/support/ if you have other questions.
Thank you.
Evening I think that I have noticed a bug within the theme. I am running version 1.2.8 and only noticed this when the owner of the site asked me to make some changes. All shortcode buttons on the main page can be clicked and load, but it is completely blank so I am am unable to make any changes. The website in question is www.nccep.co.uk. Can you suggest a fix or a workaround?
Thanks in advance
Steven
Hello Steven, thank you for contacting!
The current theme version is compatible with the current WordPress version. Please make sure to update Content composer plugin after the theme update (please clear your browser cache afterwards).
In case the issue remains actual please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress and FTP credentials and our support agents will take care of the case.
Thank you.
Thank you so much for your quick reply. Your solution worked a treat.
Kind Regards
Steven
You are always welcome!:)
Hi! I’m having trouble editing the text on the slides. Change “the way” for another title, save, but do not see the change. What’s going on?
I can’t change anything! neither do the photos! what’s going on!
Hello, thank you for contacting!
The issue you have isn’t a typical one and it is difficult to suppose what can cause it without seeing your site and investigating the problem from your end. Please submit us a request at http://cmsmasters.net/support/ with a link to your site and relevant WordPress credentials and our support agents will take care of the case.
Thank you.
Ok go! Thanks!!
You are welcome!:)
I have a problem with the import of the demo in the import slides section: (step four)
I have to import the zips from slides revolution and there are two: ken_burns and shortcode slider How do I import them?
In my WP is different that your instruction: I have two modules to the “ken_burns” and “shortcode slider”
Thanks !!!!
Hello, thank you for contacting!
To import Home page slider demo content please use “ken_burns” zip. On a Slider revolution tab click on a Manual import and choose the zip file with a slider demo content.
In case you’ll need our assistance with a slider demo content import or should you have other questions please feel free to contact our support team at http://cmsmasters.net/support/
Thank you.
Ok thank you so much!
You are welcome!:)
When editing a page, the Heading tab in the theme option (listed towards the bottom of the page editor) is no longer properly. The header graphic behind the page title cannot be updated as before. This worked initially, but for some reason it is not working. PHP was updated and the site is running WordPress 5.5.1. Can you please assist with fixing this problem.
Hello, thank you for contacting!
Please make sure to use the current theme version – it is proved to function correctly.
The current theme version is available for download on Themeforest.
To update the theme download the zip-archive with the theme on your computer, unzip it and upload the new theme version on your server (please make sure there are no nested folders such as my-religion/my-religion). We recommend you to rename the theme version you used previously (for example name the theme folder “my-religion-old”), in such a case this theme version will be backed up at your server.
Besides don’t forget to update plugins in case it is noted on the WordPress admin panel after the theme is updated.
Sometimes there is also a need to deactivate the theme and activate it again to make all changes that were implemented function correctly.
You might also need to clear your browser’s cache in order to see the changes.
Should you need our assistance please contact our support team at http://cmsmasters.net/support/
Thank you.
Hi!!
I am interested in buying the item.
What builder does it include? Is free? That is, is it included with the purchase of the theme? Does the theme include xml file or some way or guide to install the template as it looks?
I also want to include 4 slides (in the demo you only see two) in the carousel above
thanks!!
Hello, Carlos! Thank you very much for being interested in My Religion theme!
The theme comes with a dedicated Cmsmasters builder, which is exclusively available in our themes. It comes with a theme purchase and there is no need to purchase it separately, updates are also free.
As to the demo – also yes, you will receive an installable .xml file that will bring all the needed content to your website. Just please note that theme authors are not allowed to redistribute the images, which is why they are replaced with placeholders. After uploading demo content your website will have all the pages, posts, as well as overall website structure and design.
There is also a detailed guide (you will find it in the DOCS folder of the downloaded package).
Regarding the slides – yes, you can place there as many slides as you like, as well as edit transition effects for them.
Should you need any personal assistance with the theme, please always feel welcome to contact our support team at http://cmsmasters.net/support/
Looking forward to having you as a customer, have a great day!
Ok thank you so much!
You are always welcome!
Hi!!
I can’t find the plugins to install them. Where are they?
Hello!
Theme plugins are located on my-religion\framework\admin\inc\plugins folder.
When the theme is installed and activated there is a note on a WordPress admin panel that suggests to install and activate theme plugins so you should just press ‘install’ and then activate them.
In case you experience difficulties with theme plugins installation please contact our support team at http://cmsmasters.net/support/ and our support agents will gladly help you.
Thank you.
Hello! All plugins are included inside the theme itself – as soon as you install the theme, you will be able to install and activate all the needed plugins in your WordPress admin panel. This is done to make installation process simpler, you do not need to upload each plugin separately. Should you need any assistance, please feel free to contact our support guys at http://cmsmasters.net/support/
Have a nice day!
Yes, I have already installed them. However, now I get an error when importing the demo: “There has been a critical error on your website. Check your site’s administration email inbox for instructions.”
Hello again!
For correct theme functioning and demo content import please ensure that your server meets the requirements: PHP version at least 5.6.20, enabled directive “allow_url_fopen”, “FS_METHOD” – “direct” and the following minimum requirements for memory limits:
max_execution_time 120
memory_limit 128M
post_max_size 64M
upload_max_filesize 64M
max_file_uploads 128M
max_input_vars 5000
Our support agents will gladly help you with the demo content import. Should you need our assistance please don’t hesitate to contact our support team at http://cmsmasters.net/support/
Thank you.
