Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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Hi, Can we modify the opencart information pages from the journal theme to change the design or text font thanks

How can we make information pages? accordion menu https://imgyukle.com/i/Ll21Es

You can create Blocks modules with your accordion items, like a questions and answers type module, which you then add on the information custom layout https://docs.journal-theme.com/docs/faqs/journal/faq

See custom layouts too: https://docs.journal-theme.com/docs/layouts/custom-layouts/

Best Regards.

You are really amazing. Thank you very much

Hello,

When we copy a picture / text from a place to the product description, the right part of the product description section does not appear on the mobile. Can we make the product description responsive? So can it reduce the description part according to the screen resolution?

https://yadi.sk/i/Nlqs-6B6gBp2Lg https://yadi.sk/i/UWO2sFmlWoxLqg

Note: The device is iPhone 8 Plus

I choose Product Page Style > Price Group > Section Align as Center. However, while the prices other than the main price are centered, the main price is on the left. How we can solve this problem?

So I want to average the top prime price, but it is not.

https://yadi.sk/i/o84SsqAjudJ3iw

Try the font additional options on that element, there should be a Text Align option inside, make that center.

Hello,

I have set all Text Aligns as Center, but the main price is not centered. Tax price etc. is centered, but the main price is not.

https://yadi.sk/i/1VJmoYQhMzc1Wg https://yadi.sk/i/G46DsnHwzeBozg https://yadi.sk/i/G46DsnHwzeBozg

Hi, we will check this but we will need a link to that page, or do you see the same exact layout on phone in any of our demos?

Hello,

The site looks completely black in Mi Browser on the Xiaomi Redmi Note 7. Included in your demo site; https://yadi.sk/i/OlBxLUko4AzsHw Device is in dark mode. Journal is having a problem with Mi Browser, can you please fix this problem? Mozilla Firefox and Google Chrome on the same device does not do this. Journal theme would be great if you made it compatible with Mi Browser.

Hi, that’s a phone setting that makes it look like that, definitely not a default browser look. It’s probably some inverted color option in the phone settings, not something that is controlled from the site options.

Best Regards.

The phone is in dark mode. The device is Xiaomi Redmi Note 7. Only in Mi Browser has such problem. I tried it with Google Chrome and Mozilla Firefox on the same phone, no problem. However, the site looks dark in Mi Browser. No problems on other sites. I think the theme has an incompatibility with Mi Browser. Would you check?

That’s a browser setting, not a typical dark mode. It forces all colors inverted, have you tried any other site, do other sites look in their normal colors? I doubt it – so you need to look in the browser settings and turn off that feature.

An update is probably needed, 3.0.3.6 has many bugs, fixed in 3.0.3.7 but many files have been modified, so the theme may give errors.

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

Hello, how can I change the language to Arabic in the demos? I want to see the RTL support before buying.

In fact it’s been activated just now, however there aren’t arabic translations if that’s what you’re looking for. But the mechanism of RTL is working fine in the storefront. Please note the Journal admin is not multi-language and is only available in english. More info in our docs.

I saw the documentation, I don’t care about the admin. I only want to check the storefront. I will wait till tomorrow. Thanks

It’s already been activated, you can check it out now.

Hello,

The entire mail system on the site works smoothly. In sending e-mail in the features of the theme. However, it sends an e-mail when it is registered to the e-bulletin system, and when it leaves, it gives an e-mail error. Error: DATA not accepted from server! as. There’s a bug here, I guess. Can you please figure it out?

https://eticaretdemo.gnsajans.com/

We don’t understand either, that’s what I’ve been trying to tell you.

You can try to subscribe and unsubscribe in our demos – you should get an email either way.

Yes I know. It’s weird that it doesn’t work that way on me.

Unless something is an actual theme issue replicable on our end, it could be anything on your end that interferes with it so we can’t possibly know.

Hello,

System > Settings > Performance > Database Indexes > Check

Error: Invalid default value for ‘date_available’
Error No: 1067
ALTER TABLE `oc_product` ADD INDEX (`model`)

I am getting the above error. What is the reason? How can I solve it?

I know it will not be a problem, but I am strange that the indexing feature fails like this. I wish we could fix this error?

Maybe your database type does not support those indexes, we will see if there is anything that can be done in order to fix this, for the moment, just ignore it.

Thank you for your reply.

Hello,

- When you subscribe to the Newsletter, can you add the ability to translate the English article written in the admin notification to the Journal panel. Because this area does not exist. A notification is sent to the admin mail address as “New customer subscribed”, but I cannot translate this article to a different language. It would be great if you add this translation feature to the Journal panel.

- The date selection part looks like this; https://yadi.sk/i/MdAqShVV3JqFfQ The upper right part is damaged. How can we fix this?

I hope you got what I mentioned when the new update is available.

Thank you for making this perfect theme!

The date picker design issue is not related to me. There is a general problem. Can you please tell how we will solve?

I cannot write from the support page. Because my support period is over and I cannot get it now. It’s also not a problem with me, it’s a general problem. Can you help me please?

Thanks.

If it’s a theme issue we will look into it of course and include any possible fixes in our next update.

Thank you, we are waiting.

i found iOS 14 Safari has scroll issues

Hi, we need more info than that, what exactly is happening and when? Can you replicate in our demos? Please share a testing link.

Best Regards.

Hi,

I am not able to update Dashboard -> Journal -> Skins -> Checkout. Its not saving it but only loading it.

Hi, please file a ticket on our support page so we can take a closer look at this.

Best Regards.

Hi! Please check the no.9. demo theme because if the product have any option with any extra price, on the product page the price is not changing when the customer select any option! Or please tell me where we can enable this function.

And please tell me if we using a multi site how we can to import a second or any other skin, because in the import/ export section available only one skin or backup import. Thanks Thanks

ahaaa :) thanks But! What about the second question? We use the theme with two domain name, and we would like two skin, how can select the domain or store when we want import the different theme database please? Thank

Right, sorry – that is not possible because a demo is made up of multiple objects, not just skin (that being just one) – you also have variables, styles, modules, layouts which are all different per demo – so you need to export the entire demo.

Also, multi-site use requires multiple license to be purchased, the regular license only covers a single site.

For more info please file a ticket on our support page and consult with our developers.

Best Regards.

Ok, thanks

Hi, i am facing issue with quick checkout, the moment i hit on buy now on a product the checkout page shows nothing, it shows a blank page. site: www.jinas.in

Hi, i am facing issue with quick checkout, the moment i hit on buy now on a product the checkout page shows nothing, it shows a blank page. site: www.jinas.in

Best Regards.

Hi, we are not aware of such issue, please make sure you have the latest Journal version installed on your store and see if that solves your issue and file a ticket on our support page if you need further assistance with Journal.

Best Regards.

hi we were using your theme with opencart v1.5.6 . we updated opencart to v3.0.6 but now we have problem about timeout. When we edit a product price, desc etc or we updated order status; website is waiting long time. customers cannot load website long time and 524 error occure. What can be problem? We tried to close cache system etc but couldnt solve it

Hi, this may not be something theme related but we cannot say what could be wrong without taking a look at your setup, please file a ticket on our support page if you need assistance.

Best Regards.

we tried everything. last time we tried to change default theme and then everything fine. also we tried another theme and it also worked. But we want to continue with journal theme. Our support period ended so we couldnt create ticket :(

Hi, we are not aware of such issue so please file a ticket on our support page if you need assistance.

Best Regards.

hello Google made an update, so when you are inside the checkout page and you leave a blank space in a field, the checkout page does not make you go ahed can you confir that

Hi, we’re not sure what you’re referring to, please give more details.

Best Regards.

Hello I need Disable Cookies Policy But I can not Find Option Where Cookies Policy.this is Showing of Down Footer Menu.i don’t Like it i need Disable. Please Help Me.

Hi, you may be referring to the Notification module, look in Journal > Modules > Notification…

Best Regards.

Hi, There is a bug with QuickCheckout in version 3.1.8 as follows: when a user does a checkout (submits the order), he/she needs to press twice the submit button before the order is sent/saved. This is due to the following: First time when you press Submit the following response “route=journal3/checkout/save&confirm=true” gets status “cancelled”. Once you press the submit button twice, then you get status 200 and the order is saved correctly. Version 3.1.5 works perfectly here. Hope you find a bug fix. Cheers!

Hi, both Opencart 2.x and Opencart 3.x use the same javascript code to handle confirm order button so they should work the same, but we’ll look into it in order to see if there is any difference between these two Opencart versions.

Best Regards.

Hi, just wondering did you find anything that could explain the missing confirm parameter in One page checkout in Journal 3.1.8? Kindly keep in mind that this works in Journal version 3.1.5. Kind regards.

Hi, we couldn’t find anything wrong, but if we will, it will be definitely fixed. For further assistance, or if you need our developers to take a look at your setup, please file a ticket on our support page.

Best Regards.

Hi. I did have homepage working without any problem for 4 years, then it crashed without a reason. So after crash- i did install latest version of site (6 feb 2021), then uploaded demo and got that crash (without demo appearing un site itself). HTTP ERROR 500. Any ideas how to solve?

[16-Feb-2021 14:59:26 UTC] PHP Fatal error: Uncaught Exception: Error: Incorrect DATE value: ‘0000-00-00’
Error No: 1525
SELECT p.product_id, ( SELECT AVG total FROM `oc_review` r1 WHERE r1.product_id = p.product_id AND r1.status = ‘1’ GROUP BY r1.product_id ) rating, ( SELECT price FROM `oc_product_discount` pd2 WHERE pd2.product_id = p.product_id AND pd2.customer_group_id = ‘1’ AND pd2.quantity = ‘1’ AND ((pd2.date_start = ‘0000-00-00’ OR pd2.date_start < NOW ) AND (pd2.date_end = ‘0000-00-00’ OR pd2.date_end > NOW )) ORDER BY pd2.priority ASC, pd2.price ASC LIMIT 1 ) discount, ( SELECT price FROM `oc_product_special` ps WHERE ps.product_id = p.product_id AND ps.customer_group_id = ‘1’ AND ((ps.date_start = ‘0000-00-00’ OR ps.date_start < NOW ) AND (ps.date_end = ‘0000-00-00’ OR ps.date_end > NOW )) ORDER BY ps.priority ASC, ps.price ASC LIMIT 1 ) sp in /var/www/xxxxx.uk/public_html/system/library/db/mysqli.php on line 41

Hi, this is not something Journal related, it is an Opencart issue, you can find more information about it here: https://github.com/opencart/opencart/issues/9075#issuecomment-774502931

Best Regards.

Wow. Thank you! I did found a solution there.

Hi there! So, recently I Bought online shop from friend of mine and it came up with the latest version of Journal 3. I am not a “pro” in this sphere and recently found out, that there are several themes (demos) and it can be downladed and intsalled. So long story short, my friend cant access his account on Themeforest, therefore he can’t provide purchase code for downloading demos. Is there any way, one can download themes without having purchase code? (taking into considertaion that there is liscneced Journal 3 installed on my website). Thanks in advance

Hi, unfortunately that’s not possible since a valid purchased code must match the username with which it was purchased.

You can buy your own license and benefit from 6 months of support, as well as lifetime access to all theme updates and demo exports.

Best Regards.

For wcag accesibiilty it requires to “Replace your i elements with em or strong”, which core files can we edit for this purpose?

The checker is wrong for lack of context. And apparently, those using it at face value, in some cases, may be mislead.

The checker would only be right in the sense I’ve described, where you just write plain text and, with the intention of emphasizing a word, you wrap it in “i” tags instead of “em”.

This makes sense, the screen reader understands the em tag and places audible emphasis on that particular word. If it’s wrapped in an “i” it wouldn’t know it’s emphasized and would just read it normally (not the end of the world, the word would still be accessible, just not emphasized).

However, to simply rule out the use of “i” or “b” tags in any use case, would simply mean that those tags are not valid anymore, which I don’t think is the case.

So, again, the checker simply lacks context, it does not know what those “i” or “b” tags are used for, and simply assumes default usage.

Thank you for your feedback!

And by the way, if certain tags like “i” or “b” or any other do become officially invalid (from accessibility standpoints or otherwise) we would make the necessary changes in Journal to bring it up to the new standards.

But as it stands now, those tags are perfectly valid and used outside the scope of text emphasis.

Furthermore, it would be up to Opencart to make the changes in the core system, since they use “i” elements on the icons. In fact they use Font Awesome for icons which uses “i” tags.

So changes would need to be made at the core Opencart level.

We, of course, would update the theme accordingly.

Hello. Even though the Google Map is fully loaded, the loading icon is always displayed. What is the reason of this? https://eticaretdemo.gnsajans.com/index.php?route=information/contact

Hi, we’ll look into that and add a fix in our next update if necessary, coming our soon.

Best Regards.

Thank you, we are waiting.

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