6431 comments found.
hi, gutenberg update failed posting after install update, why ?
Updating failed. The response is not a valid JSON response.
Hi yulius_leonardo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Is is possible to use https://video.jnews.io/ layout for regular articles?
Hi Niteesh,
Currently it only available for regular posts. But it’s possible for the regular posts by doing some customization.
Thank you
Hi mishasmile,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, is this theme compatible with PHP 8? Thank you.
Hi DavidPavelka,
Yes, JNews compatible with PHP 8.
Thank you
Hi, a pre-sale question. We want to add a free subscirbe plan for Free Posts. Is it possible with our theme. We just want to capture user Name, Number and Email Id. Thanks
Hi yesweus,
Yes it’s possible. Let me know if you have further questions.
Thank you
Hello, i have some questions. 1. Is it compatible with elementor pro? 2. If i want people write in my blog, is it possible? 3. What other famous plugins this themes does not support? i mean does it support plugin like wp rocket, yeaost etc.. 4. can i install full demo site? thanks and waiting for your reply.
Hi sonoreza,
1&2. Yes, it’s compatible.
3. JNews support almost all popular WordPress plugins. You can use WP Rocket and Yoast.
4. Yes you can, we have an import demo feature that you can use to replicate our demo page.
Let me know if you have further questions.
Thank you
The theme is incompatible with the latest version of Elementor. It no longer loads the elementor editor.
I know the problem is with Jnew because I disabled the theme and everything worked normally.
How to solve?
Hi lmcosta,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
ı used this code:
.jeg_meta_date a , .jeg_meta_views a{ pointer-events: none; }
It is working fine. But link is still in meta.
https://prnt.sc/10b5d2qHi ciplakyazar,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
You cannot create new topics. It may because your support license is expire, or you haven’t bought this themes yet.
I fixed my problem. For help other ppl i will explain how did. Because always yo help us. This time i will.
Find this folder in cpanel : ModuleViewAbstract
Pls take a backup first this folder.
And after click to edit.
Search wht yo want to remove (eg. (jeg_meta_date, jeg_meta_views)
you will see something like this code:
<a href="" .="" get_the_permalink="">ID ) . "" ><i class="fa fa-eye" /> {$view_count} </a>
After delete, your code should will be like that:
<i class="fa fa-eye" /> {$view_count}
Save folder. And cache all.
Thanks for sharing, really appreciate it.
Regards
SUGGESTION:
Add Catogry Post template to :
JNEWS : Category Template
- Add the option for a category wide post template. Checking this would overwide the global post template and mean that every post in this catogry will look the same based on the PARENT CATORGY ID it is serverd from.
Hi ozlawsy,
Thanks for your suggestion, we will check this further. But we can’t promise will adding this feature to the theme update. If we get more requests from other customers we will consider it.
Thank you
SUGGESTION :
Add Sub Categogry Teemplate Override.
Add a switch to JNEWS: Category Template. When you select a Category, you have the option to make ALL sub categories use the same template as the parent category.
—-——- As present you have to manually change every sub category manually to mimic its parent catogry.
Hi ozlawsy,
Thanks for your suggestion, we will check this further. But we can’t promise will adding this feature to the theme update. If we get more requests from other customers we will consider it.
Thank you
Hi Jegtheme,
I know that my support is expired but there seems a problem with the Post splitter plugin.
It is not possible to use a shortcode in the post splitter? I try to load different OneDrive albums and with disabled plugin (Share-one-Drive | OneDrive plugin for WordPress) it works like a charme (of course there is no output from the plugin).
But with this plugin enabled it seems there is a conflict with the post splitter. OneDrive plugin output is shown but al splitted post is displayed in one page.
Is it possible to use shortcodes at all in this plugin or only plain text?
Hi maxmedia,
Please try to contact the plugin author (OneDrive) regarding this issue, because 3rd party plugin is not our support scope.
Thank you
Guys I just bought your theme yesterday and I did create a couple of tickets asking for help…It’s been over fifteen hours that have gone by and I still haven’t received any feedback. Time is very valuable at least for me. Btw what is the average time of response in your support team? Please help me out Guys. Thanks in advance 
Hi Lucasnr1,
Please be patient for a while. Our support team will assist you asap.
You can check our support policy at this page https://support.jegtheme.com/support-policy/
Thank you
Hi, Please…After updating wordpress, I have a lot of articles that I want to publish at specifics dates. However, when I change the “Published date” of the article for a previous one, the theme shows the actual date when the article was published. How can I force the new dates to appears on the blog ? Thank you Respect
Hi zriouel,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I put my question in the forum since yesterday but no answer. I am blocked. Help please. Respect
Hi zriouel,
I notice your support ticket already answered here https://support.jegtheme.com/forums/topic/help-i-want-to-publish-at-specifics-dates/#post-82718
Please check it out.
Thank you
Hello, is there any way I can add a directory or listings with reviews and comparison features in the theme?
Thank you!
Hi Felixwebsimple,
You need to use plugin to achieve that. For now we don’t have this feature.
Thank you
Hi,
great theme, congrats.
Two questions:
1. Is it possible to have two (2) Advertisment Modules in JNEWS Header Option
2. In JNEWS Category Template how to make posts shown in Hero Header also appear in Category Content Layout. For exampla post A, which is the latest post order by date, appear in Hero Header and in Category Content Layout.
Thanks a lot.
Hi staygre,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi besfe70,
Please check our documentation about page speed optimization here https://support.jegtheme.com/documentation/page-speed-optimization/
Thank you
I have installed Jnews slider 7, but how do I change the font colour in the intro text..it defaults to black
Hi lisalee2000,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Is it possible to add the affiliate buttons underneath the video in the about section? I’m talking about the Youtube like theme
Hi Lucasnr1,
Yes, it’s possible by doing some custom changes.
Thank you
Thank you for the feedback Guys. Your support has been amazing
Thank you Lucasnr1, welcome to our community.
Regards
Thank you 
I am very exited to get the ball rolling with you Guys! I know we are going to be crushing it!
Thanks for your kind words. If you need any help you can ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi, in the last version 7.2.0 an embedding of google sheets have stopped working in 3 internet explorers (Edge, Firefox, Opera) It works only in Chrome for me.
Where can I download a previous version to test it?
Thank you
Hi alinoh,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello,
First of all, congratulations for your theme, it is great.
I have 2 questions. - I have a lot of articles that I want to publish at specifics dates. However, when I change the “Published date” of the article for a previous one, the theme shows the actual date when the article was published. How can I force the new dates to appears on the blog ?
- On the list with all the articles, I want to add something to differentiate Premium posts from regular posts. How can I achieve that ?
Thank you in advance for your kind response ! Best regards.
Hi ascenseursonline,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
