6422 comments found.
SUGGESTION :
Add Sub Categogry Teemplate Override.
Add a switch to JNEWS: Category Template. When you select a Category, you have the option to make ALL sub categories use the same template as the parent category.
—-——- As present you have to manually change every sub category manually to mimic its parent catogry.
Hi ozlawsy,
Thanks for your suggestion, we will check this further. But we can’t promise will adding this feature to the theme update. If we get more requests from other customers we will consider it.
Thank you
Hi Jegtheme,
I know that my support is expired but there seems a problem with the Post splitter plugin.
It is not possible to use a shortcode in the post splitter? I try to load different OneDrive albums and with disabled plugin (Share-one-Drive | OneDrive plugin for WordPress) it works like a charme (of course there is no output from the plugin).
But with this plugin enabled it seems there is a conflict with the post splitter. OneDrive plugin output is shown but al splitted post is displayed in one page.
Is it possible to use shortcodes at all in this plugin or only plain text?
Hi maxmedia,
Please try to contact the plugin author (OneDrive) regarding this issue, because 3rd party plugin is not our support scope.
Thank you
Guys I just bought your theme yesterday and I did create a couple of tickets asking for help…It’s been over fifteen hours that have gone by and I still haven’t received any feedback. Time is very valuable at least for me. Btw what is the average time of response in your support team? Please help me out Guys. Thanks in advance 
Hi Lucasnr1,
Please be patient for a while. Our support team will assist you asap.
You can check our support policy at this page https://support.jegtheme.com/support-policy/
Thank you
Hi, Please…After updating wordpress, I have a lot of articles that I want to publish at specifics dates. However, when I change the “Published date” of the article for a previous one, the theme shows the actual date when the article was published. How can I force the new dates to appears on the blog ? Thank you Respect
Hi zriouel,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
I put my question in the forum since yesterday but no answer. I am blocked. Help please. Respect
Hi zriouel,
I notice your support ticket already answered here https://support.jegtheme.com/forums/topic/help-i-want-to-publish-at-specifics-dates/#post-82718
Please check it out.
Thank you
Hello, is there any way I can add a directory or listings with reviews and comparison features in the theme?
Thank you!
Hi Felixwebsimple,
You need to use plugin to achieve that. For now we don’t have this feature.
Thank you
Hi,
great theme, congrats.
Two questions:
1. Is it possible to have two (2) Advertisment Modules in JNEWS Header Option
2. In JNEWS Category Template how to make posts shown in Hero Header also appear in Category Content Layout. For exampla post A, which is the latest post order by date, appear in Hero Header and in Category Content Layout.
Thanks a lot.
Hi staygre,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi besfe70,
Please check our documentation about page speed optimization here https://support.jegtheme.com/documentation/page-speed-optimization/
Thank you
I have installed Jnews slider 7, but how do I change the font colour in the intro text..it defaults to black
Hi lisalee2000,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Is it possible to add the affiliate buttons underneath the video in the about section? I’m talking about the Youtube like theme
Hi Lucasnr1,
Yes, it’s possible by doing some custom changes.
Thank you
Thank you for the feedback Guys. Your support has been amazing
Thank you Lucasnr1, welcome to our community.
Regards
Thank you 
I am very exited to get the ball rolling with you Guys! I know we are going to be crushing it!
Thanks for your kind words. If you need any help you can ask for support on our forum at https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
Hi, in the last version 7.2.0 an embedding of google sheets have stopped working in 3 internet explorers (Edge, Firefox, Opera) It works only in Chrome for me.
Where can I download a previous version to test it?
Thank you
Hi alinoh,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hello,
First of all, congratulations for your theme, it is great.
I have 2 questions. - I have a lot of articles that I want to publish at specifics dates. However, when I change the “Published date” of the article for a previous one, the theme shows the actual date when the article was published. How can I force the new dates to appears on the blog ?
- On the list with all the articles, I want to add something to differentiate Premium posts from regular posts. How can I achieve that ?
Thank you in advance for your kind response ! Best regards.
Hi ascenseursonline,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
When box author with descriptions will be available in amp pages?
Hi ElissonAmboni,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
For a single post, any, why is the excerpt not showing on the post itself? There are no options to show / hide it so wondering why excerpt has no optionf or it. It’s always good to have title, image and excerpt at the top it makes for good reading.
Hi digibru,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, a pre-sale question. I need a theme for a Luxury watch news website. I like your “Watch news” demo and this layout https://jnews.io/watch/home-layout-3/. Is it possible to import this demo site after theme purchase? Thanks
Hi vlalovic,
Thanks for interest in JNews.
Yes, it’s possible. You can import that demo into your website.
Let me know if you have further questions.
Thank you
Hi guys, I got this fabulous theme from Elements, but I am having problems and I would like to understand why it does not show me the main menu on desktop? On mobile it shows me the main menu very well. Thanks for your help.
Hi ramonduriez,
Unfortunately we don’t provide support service for elements. You need to purchase JNews from Themeforest to get support service. Also, by purchasing JNews from Themeforest you will also get automatic theme update and theme license.
Thank you
Hello, how to put alexa code into amp version ? thanks
Hi MilanaPR,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
hello YouTube counter is not working after the last update
Hi besfe70,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi, I have a presale question about your Paywall feature. Does it actually allow you to sell recurring subscriptions via WooCommerce? If so, does it require the expensive ($199) WooCommerce Subscriptions addon? I read the documentation and didn’t see anything about this addon, so I’m confused about whether recurring subs are possible with your Paywall thing.
Hi sergiox2,
Thanks for interesting in JNews.
We have a built-in paywall feature that including a subscription system. For subscription payment, currently, we support Paypal and Stripe payments. You don’t need to use the WooCommerce Subscriptions feature.
Let me know if you have further questions.
Thank you
Thanks jegtheme! Per your documentation, the Paywall feature would enable me to sell subscriptions that would allow users to read a certain number of articles. What I need is to be able to sell monthly and annual subscriptions that would allow users to read an unlimited number of articles, AND would autorenew on a monthly/annual basis. I am currently doing that through a membership plugin, but I would be happy to ditch the plugin and go with your theme if your Paywall feature can substitute the plugin.
Can you tell me what membership plugin that you use? It’s WooCommerce Subscriptions?
Thank you
Hi jegtheme, just circling back to this question as I decide how to proceed. I assume the Jnews paywall feature is currently unable serve the needs I outlined?
Hi sergiox2,
Our paywall feature can cover your requirement above. As i said before we have a built-in paywall feature that including a subscription system.
For subscription payments, currently, we support Paypal and Stripe payments. You don’t need to use the WooCommerce Subscriptions plugin.
Thank you
Pre-sale question: Does the theme comes with the plugins for free or I will have to buy the plugins separately?
Hi bemtele,
Thanks for interesting in JNews.
No, you don’t need to purchase the plugins separately. All required plugins already included in the themes package.
Let me know if you have further questions and hope you can join us soon.
Thank you
Do you have a discount price?
Hi bemtele,
For now, we don’t have a discount price, but i assure you JNews still worth it for the current price.
Thank you
Where can I edit the AMP domain by my language? I could not find it anywhere
It is also strange that WPBakery Page Builder In is not updated with every update.
Hi Msttug,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
