787 comments found.
i bought this theme and installed on one domain , now my domain is expired ,so i renew that and tried to install it again but it says “The installations count has been reached to the allowed limit.” how can i resolve this . i’m using one license at a time .
Hello,
please create support ticket on https://potezasupport.ticksy.com/ with your invoice and license key details. So, We can look into this in an organised way.
Thanks, Mitesh
OK , i goto above url and tried to submit my issue it says my support is expired and i have to renew , for what i have to renew ?? i have issue related to license limit , i just want my license on other site i paid for that . kindly resolve my issue here. Thank you and waiting
Hello,
Please select PREPURCHASE and create PREPURCHASE ticket with your invoice and license key so we can look into this.
Thanks, Mitesh
why i should PREPURCHASE it again ??? i already PREPURCHASED it . ??
are you still there ?
i’m still waiting for response ???
Hello,
You can create pre-purchase ticket without active support. you can share your license key and Invoice in the ticket as you cannot share that information here as this is a public forum.
Please select PREPURCHASE and create PREPURCHASE ticket with your invoice and license key so we can look into this.
Thanks, Mitesh
Very Bad Support .they even not bother to reply. Please don’t buy if you change your domain then you have to buy this again . you paid this for there money bank. Mitesh i’m still waiting my response .
Still waiting
please i cant find where i can edit my top header. the mail time and phone number there
Hello,
Thanks for purchasing our product and sharing your queries.
You can manage it from Theme Options > Site Info > Site Contacts.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi , I would like two add a calling number of vehicle page . each cars should have a calling number as they all belong to different seller . How do we add a calling button / number on the vehicle page ?
Hello,
Thanks for purchasing our product and sharing your queries.
We replied to your ticket (#2698582) in our support forum. So, let us be there.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Thank you
Hello,
Thanks for purchasing our product and sharing your queries.
You can add your new condition from Admin Panel > Vehicle Inventory > Conditions section. And it will display on the listing with default formatting. If you want to add your custom style, you can add custom CSS in the child theme.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello! Is the “car condition (new, used, certified)” the only attribute that gets a label on top of the car image?
Hello,
Thanks for purchasing our product and sharing your queries.
You can add your new condition from Admin Panel > Vehicle Inventory > Conditions section. And it will display on the listing with default formatting. If you want to add your custom style, you can add custom CSS in the child theme.
Hope this will resolve your query. If you still have any queries, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello I have a pre-purchase question. I would like to know if in the car file it is possible to replace the form in the right sidebar (Financing Calculator) with a simple information request form and also deactivate the other forms that appear in line above the photos. I would also like to know if the downloadable PDFs from the car page are dynamically generated or if they must be created first Thank you!
Hello, Thanks for showing interest in our product and writing to us here.
- it is possible to replace the form in the right sidebar (Financing Calculator) with a simple information request form => The section where Financing Calculator is displaying is a widget area. You can add/remove add any widget here, even a simple information request form.
- deactivate the other forms that appear in line above the photos => You can disable all of them from Theme Options.
- I would also like to know if the downloadable PDFs from the car page are dynamically generated or if they must be created first => You can generate PDFs dynamically from the admin panel.
Hope this will resolve your query. If you still have any queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “Car Dealer Theme” as the prefix for the ticket subject so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
How can I put an advertising banner
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide detailed information regarding your query and also share the site UR. and admin, So. that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello Car Dealer,
Im getting a weird error on the homepage of my website. Could you check what this means and help me get rid of the error?
Error: “Warning: Creating default object from empty value in /www/wp-content/themes/cardealer/includes/menus/menus.php on line 195”
Thanks in advance!
My support has expired so i can not submit a ticket. But I never had this error and I did not install any plugins or made any changes. So it seems theme related.
Hello,
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide detailed information regarding your query and also share the site URL and admin, FTP details along with the purchase code. So that our concern team can check the issue and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, using WP ALL IMPORT your theme deosn’t support webp images to be used as featured images for cars despite we added code to functions.php do upload webp to media library and it works fine but just with WP ALL IMPORT the theme doesn’t enable the plugin to use webp image as featured image.
Regards Bassem
Have you purchased theme?
Please create a pre-purchase ticket on https://potezasupport.ticksy.com, and provide detailed information regarding your query and also share the site URL and admin, FTP details along with the purchase code. So that our concern team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello I want to know some features if available ,
1. How to calculate cost based of shipping zone? i.e ability to add shipping location with their cost while add car so customer see car cost maybe 4000$ if select location A show total cost including shipping 4300$ (300$ was assign to location A as shipping cost) etc.
2. In add car, I see many field are needed to be entered manually, is their ability for pre-define fields and allow staff to select like car make, model, etc. ?
Hello,
Thanks for showing interest in our product and writing to us here.
1. We provided support to map vehicle inventory with WooCommerce products to buy the product (vehicle) for eCommerce functionality. Since WooCommerce is used for eCommerce, you can configure/manage shipping zones and costing from WooCommerce settings. Please refer to the below links for more details.- https://docs.potenzaglobalsolutions.com/docs/cardealer/#woocommerce-products-mapping
- https://docs.woocommerce.com/document/setting-up-shipping-zones/
Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
There is the option to add state and city in the search bar?
Hello,
Thanks for showing interest in our product and writing to us here.
Sorry to say, current theme version doesn’t have an option to add state and city in the search bar. Instead, you can use “Vehicle Search” shortcode which provides option to search with location.
Hope this will solve your purpose.
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
I am thinking of buying your template. I have some doubts:
- My website will not be an online store, I just want it to have the vehicle search engine. Can the online store be removed?
- Is it easy to upload new vehicles to the search engine? I am interested in my employees being able to do it.
- Is it possible to configure it in Spanish?
- Is there a way to access the template’s dashboard before purchasing?
Thank you!
Hello,
Thanks for showing interest in our product and writing to us here.
- My website will not be an online store, I just want it to have the vehicle search engine. Can the online store be removed? => Yes, you can list vehicles on your website without online store feature.
- Is it easy to upload new vehicles to the search engine? I am interested in my employees being able to do it. => Yes, you can configure user, in the WordPress, to manage vehicle listing.
- Is it possible to configure it in Spanish? => You can translate theme in multi-language (with support of translation plugins),
- Is there a way to access the template’s dashboard before purchasing? => Currently, dashboard demo is not available, but you can check theme demo and can refer our theme documentation for more details.- https://cardealer.potenzaglobalsolutions.com/
- https://docs.potenzaglobalsolutions.com/docs/cardealer/
Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Thanks for the reply.
Another question, is it possible to create personalized links from the vehicle search engine?
For example: creating a link showing the resulting vehicles with a certain filter applied. I want to create some icons (SUV, Compact, familiar car…) and that when the user clicks on those icons, it will take him to the search engine with the vehicles that have this characteristic.
Hello,
Based on your comment, it seems once you do the filter on inventory page Or using filter shortcode and goes on search results page, you want to copy the filter URL and apply it on icons. If this is the case, you can copy the filter url from inventory page and apply it on icons. For the icons, you can use “Quick Links” shortcode.
Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
I want to add paid listing for customer can you please help me in this
I want to customize field name in add car form and in Financial form can you please guide me how i can do this.
Hello,
Thanks for purchasing our product and sharing your queries.
We replied to your ticket on our support forum. So, please check the ticket and provide the feedback.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
What is the new CarGurus feature added?
We have replied to you on the support forum. Kindly check the same.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/Hello, iam using WP All Import but i can’t see car post type on the list when i try to import an inventory csv file, is there any thing to detect thist post type please?
Best Regards Bassem
Hello,
Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks, Mitesh
Hello, How to enabled Vehicle location feature for my theme
Hello,
You can manage this setting from theme option form below path :- Theme options ->Vehicle settings -> Vehicle Detail Page Settings
Also you need to add google MAP API key into theme option on mentioned path :- Theme options ->Vehicle settings -> API Keys.
For more details please refer the document link https://docs.potenzaglobalsolutions.com/docs/cardealer/#api-keysHope This will resolve your query.
If you still have any query then please create a support ticket on https://potezasupport.ticksy.com/ So we can guide you in an organized way.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/
Does this theme support Beaverbuilder? Thank you. Have sent in a pre-purchase ticket..
We have replied to you on the support forum. Kindly check the same.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/
Thank you, reply received and noted.
Can you please respond to ticket #2646226? I have been waiting for days.
Hello,
We have already replied to your ticket. Let us be on the ticket so we can guide you in an organized way.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/I see you have a Boat Website in your list, but the website is gone. How would I change this to a Boat Sales Platform and change all the car specfic fields to boat specific fields and Taxonomies?
Thanks for creating pre-purchase ticket and we replied there.
How difficult is it to convert this for a different but similar niche? For both the Theme and the Mobile Apps.
Thanks for creating pre-purchase ticket and we replied there.