2274 comments found.
I am using WP Cerber for my reCAPTCHA for login/registration but the reCAPTCHA blocks the field where for the user name in the login modul/popup..
Also why is it I can only edit the home page with Tipi builder and not any other page?
Hi PAPPACLART,
Please open a ticket at http://codetipi.ticksy.com as that is the only place to ask for any kind of theme support.
But re the Tipi Builder. You can use it on any page you want. You can even use it to edit your category/tag pages too.
Hope this helps.
Codetipi
Thanks I will open a ticket.
No problem 
Social Login
Zeen comes with special code for WordPress Social plugin to automatically integrate it and make it look nice. Once installed, set up your social network details in the plugin options and it should all work smoothly.
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Is this plugin still okay? It’s not up to date. And if i activate instagram, amazone, google, the icons don’t show up in the login modal.
Are you aware of this?
Hey MEMT,
I see you opened tickets in the support system now, include this question if you haven’t already. But remember that the theme doesn’t control those types of plugins, the theme only adds styling and compatibility for them. The core functionality of it is done by the plugin so you need to ask the plugin author for help with things like that – the login form in the modal is simply the WordPress default form, so if it doesn’t appear there, it’s the plugin itself.
Codetipi
Hi, nice to ear about Zeen 4.0. I’ve already suggested this a couple of times on previous support tickets and messages: If possible, please include grids with portrait format thumbnails (not just landscape and square) as options for the taxonomies’ default layouts. I’ve 2 websites presenting books and I can’t go public with the book covers being cropped to squares and not being shown entirely when the taxonomies results are returned. I’ve already thought on changing to other wordpress theme, which I really don’t want to do. If possible to include these layout options it would be wonderful. Many thanks.
Hey Gertai,
Zeen v4 is looking really nice already, can’t wait for it to come out
This was added to Zeen already though. If you go to Theme options > Custom Taxonomies and select your desired layout, right below you’ll see an Image Shape option that does have a Portrait option if the layout you chose is one that can be portrait (standard grid tile lines).
Hope this helps.
Codetipi
Hello friends,
during the v 4.0 upadte time, it would be also pretty good, if you could bring also the multipurpose pages via TIPI builder, for example: About us, Contact us, FAQ page, Testimonial page, Our History, etc,,, because magazine in not only posts + homepage,
This would be very helpfull for all of us. Thank you and best regards, David https://youfit.cz
Hey David,
Thanks for the suggestion, I can confirm new demos will include more multipurpose items too. There are new Tipi Builder blocks coming to make it even easier too 
Codetipi
You are the best as usual, I love to use ZEEN! And the last question: is it safe to change all images on the web from JPEG format to WebP format using the Smush Pro plugin? Do you have any experience with WebP formats, is it all right in cooperation with ZEEN and do you have any good plugin for WebP, which is free? Thank you in advance for sharing the information.
Love that you love it
Yeah it is! Webp is recommended for optimal site performance so definitely go for it. And plugin-wise, you can use your preferred one as the theme wouldn’t interfere with any of them.
Hope this helps.
Codetipi
Hi Codetipi,
The page tipibuilder is stuck on loading screen after I have updated to the latest Wordpress 3.6.1.
I am currently on the latest version of the Zeen.
Thank you!
Hey Jackyjack,
Try refreshing your cache plugin, could be that as cache needs to be refreshed after any big update.
I can confirm that there are no problems with the builder too as it’s working fine on the local dev site that is running WordPress 3.6.1
Codetipi
Hi, Is that posible to display custom taxonomies created with “Custom Post Type UI Plugin” on single post like Category or Tag
Thanks.
Hey Ief,
Yeah the theme automatically detects all custom post types already. If you have a custom post type that uses a custom taxonomy, then it will show the custom taxonomy in the by line
Codetipi
Hi, thank you so much for reply my message, I’m very excited for the new 4.0 update i can’t wait!
I installed this plugin and I created a custom taxonomy but it doesn’t show on tag line or category line I’m may doing something wrong or needs to add some code to the theme files?
Thanks.
It’s no problem
If a custom post is set to use a custom taxonomy instead of standard taxonomy (Category) then it should automatically appear in the by line in the Category place.
Codetipi
This is not possible !!! I’ve updated the site because of the jQuery sh*t and know I have de REBUILD ALL MY CUSTOMISATIONS that I took mounths to do !!! This is not possible !!! I do not have time for that ! Why do you not respect the work of users !!!!!!
Hi Tiberijac,
I’m sorry to say but I am totally confused about what you’re saying – what jQuery thing are you referring to? Are you saying you updated the theme and lost customizations? If so, updating the theme would never, ever make you lose customizations – so please clarify what happened exactly.
The only way updating a theme could cause issues is if you manually edited core theme files directly. If you did this and then update the theme, then the files all get replaced with fresh copies.
For this reason, you should never edit core theme files, just like you shouldn’t edit core WordPress or any plugin files.
Zeen comes with a plethora of hooks/filters that you can use to customize the theme. And you do all this via the child theme, which is the the correct way to edit a theme in WordPress. You’d never lose any customization if done this way
Hope this info is helpful.
Codetipi
VALENTI – COUNTER to ZEEN
Hi,
I’m coming from valenti to zeen. but i don’t want to use the jetpack view counter. In the zeen docs, you can bring back any counter.
I put this in the code inside the zeen-child theme. But i don’t receive any input. Do i forget something, or do I need to activate something in the builder / customizer?
Tip: Post view counter is activated in each section.
/* * valenti counter */ function my_custom_visits( $pid = ’’ ) { $output = get_post_meta( $pid, ‘cb_visit_counter’, true ); return $output; } add_filter( ‘zeen_view_count_custom’, ‘my_custom_visits’ ); add_filter( ‘zeen_view_count_use_jetpack_stats’, ‘__return_false’ );
/* * valenti counter continue */ function my_custom_visits_ticker() { if ( ! is_single() ) { return; } global $post; $pid = $post->ID; $visits = get_post_meta( $pid, ‘cb_visit_counter’, true ); if ( strlen( $visits ) == 0 ) { delete_post_meta( $pid, ‘cb_visit_counter’ ); add_post_meta( $pid, ‘cb_visit_counter’, 1 ); } else { update_post_meta( $pid, ‘cb_visit_counter’, $visits + 1 ); } } add_action( ‘wp_head’, ‘my_custom_visits_ticker’ );
So, I found out that the counting work.
Backend in wordpress -> edit post -> (under: Curstom Fields), i found the line “cb_visit_counter” and each time I reload the post on the front end. The number in this field goes up +1 so that’s seem to be working.
It only doesn’t show up on the posts. And in each block, section or post. Show post views is activated.
Hey MEMT,
Please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you with this one
Codetipi
Okay, i will renew support, and create a ticket.
Hope the support team can help
What’s the ETA of a ticket. The public tickets are getting sollutions but mine is still open. As this is the final thing, so we can start rolling out the new website.
Thank you in advance.
All tickets are usually answered within 24 business working hours – more complex/technical tickets that are escalated to the Codetipi dev can take a bit longer, but all tickets will always be answered, so have no worries
Hi, the developer and chris already anwserd on the ticket for more details, but since then. The above code should be correct they said. But the view count is not showing. No response, from them since then.. Are they working on a fix or something that it takes longer? If they just could let me know would be awesome. As I’m litterly waiting for almost two weeks now on the ticket.
And our website launch was ment to launced this friday after that one thing has been fixed
Don’t worry about it, you’ll definitely get a response as soon as it;’s possible and I’m sure it’ll be figured out eventually, but please just keep in mind that code investigations can take time or require to go into your site as some times it’s hard to get the exact bottleneck/cause
Hi,
Is it me, or is this usefull function gone?
If we post a video format. Users could press the play button on the main page and the video started in a lightbox. When they clicked outside the play button or on the thumbnail or title of the article the article opened.
Now when we and our users click on the play button the article opens first.
Has this been changed / removed? Becuase our users made us aware of this.
Nevermind, after a searching one bye one. I found the option back!
For future use or the help someone else here you go:
CUSTOMIZING -> (LATYOUTS) -> POSTS -> (POST FORMAT ICONS) activate “icon Click Opens Lightbox”
Hey MEMT,
Happy to hear you found the option
Codetipi
There is no compatibility with PHP 8 FastCGI
Hi Skirtlaki,
The theme is 100% compatible with PHP8, the official demo sites are all running PHP 8 with no issues, and so are many Zeen customers
If you have any issues you need to open a ticket at http://codetipi.ticksy.com and share all the info so the support team can help you investigate.
Codetipi
Hello,
When is 4.0 coming out? I would like to see some of the new WooCommerce goodies before launching my store to the public.
Kind regards.
Hey Lexiture,
It’s under heavy development right now If you are part of the theme’s mastermind Facebook group you’ll soon hear about some of the new features and more info.
Codetipi
Hello Codetipi, it seems to have new bug on the customize block on my home page (no title, picture not align) you can see it here https://www.voyagesetenfants.com/
Hey SandVE,
Please open a ticket at http://codetipi.ticksy.com and someone from support will happily help you out
Codetipi
Hi
I’d like to customize one of the included sliders and I see the theme is using Flickity Slider, and according with its documentation I should use a property called wrapAround.
This is the result I’m looking for:
Can you tell how could I achieve this?
Thanks in advance.
I also have a comment after using your theme, I think Tipi Builder is great, but it would be perfect if it could work with WordPress post revisions.
Currently there is no way to go back to a previous version if any block was accidentally deleted so maybe you could take this into account for next updates.
Hey Llorente,
Thanks for choosing Zeen, I hope you’re enjoying using it
The sliders do use the wrapAround option, you can see it in action here:
https://demos.codetipi.com/zeen-games-minimal/and in a gallery post:
https://demos.codetipi.com/zeen-games-minimal/playstation-4/battlefront-new-images/Where is it not doing that for you?
And fantastic suggestion re the post revision. This is being looked at for the upcoming v4.0 update
Codetipi
P.s Just writing to let you know that I can confirm that in Zeen v4 the Tipi Builder will indeed use the WordPress post revision system
1. Getting an error that you might want to check: PHP Warning: A non-numeric value encountered in /server/wp-content/plugins/zeen-engine/inc/class-zeen-engine.php on line 529 (seems to be related to showing social share counts? Showing Facebook, Twitter, Pinterest. Turning off Show Share Counts stopped the error.)
2. WooCommerce already has an excellent lightbox, but it doesn’t work on blog pages. It seems unnecessary to load two different lightbox solutions. Do you happen to know how to get the WC stock lightbox to load/work on the entire WP site?
Hey Codings,
1- This was patched up in the next update
2- The theme doesn’t load its built-in lightbox on WooCommerce pages, so there wouldn’t be a double load. And WooCommerce’s lightbox is good, but I don’t think it’s possible to use it everywhere, as it’s custom coded to apply to WooCommerce only. On top of that most users don’t use WooCommerce.
The theme will be getting a lightbox makeover in an upcoming update though
Codetipi
Thank you for the answers. If I find a solution to #2 I will share it with you. In the meantime, if the lightbox makeover is better then the WC lightbox, will there be a way to use it on products? The goal here is to have one consistent lightbox throughout the site instead of a different experience between products and post. There are too many differences between WP and WC content styles in general, nothing to do with this theme, but trying to customize things to reduce that!
3. Is there a hook structure to classic blocks, grid, archive page listings, search results, etc? I want to create a custom field on every product or post to categorize it, then under the thumbnail it will say Blog or Shop, etc. But I don’t know where to hook it in. Your bylines are great but limited to categories of posts.
Also knowing the hook structure would help if someone wants to place the title above the image, or byline below the excerpt.
Thank you!
4. Just a heads up that hidden products are showing up in search results. Not sure if this is something to do with the theme or not. Just in case anyone else has this issue, fixed it with this code in the functions.php:
if ( ! function_exists( 'woo_hidden_search_query_fix' ) ){
function woo_hidden_search_query_fix( $query = false ) {
if(!is_admin() && is_search()){
$query->set( 'meta_query', array(
'relation' => 'OR',
array(
'key' => '_visibility',
'value' => 'hidden',
'compare' => 'NOT EXISTS',
),
array(
'key' => '_visibility',
'value' => 'hidden',
'compare' => '!=',
),
));
}
}
}
add_action( 'pre_get_posts', 'woo_hidden_search_query_fix' );
Code from https://storepro.io/learn/how-to-fix-woocommerce-hidden-products-showing-in-search-results/
Hey Codings,
You’re welcome
1- Yeah definitely, I agree that one consistent lightbox is the best way forwards. It is definitely the goal for the new lightbox.
3- The byline has a nice hook where you can add any content you want to the byline – check out the documentation which has the instructions to do this one.
Re the title locations, the theme does have options to re-arrange the by line locations. Go to the relevant place, such as Theme options > Classic Blocks and you’ll see a Meta Elements Location option
4- Thanks for sharing. I’m surprised WooCommerce itself doesn’t add a filter to stop hidden products appearing in searches.
Codetipi
Thank you! Maybe I’m doing something wrong, but the code is actually putting the custom text in every $byline_location.
add_filter( 'zeen_byline_extras_onoff', '__return_true' );
function my_custom_zeen_byline_extras( $postid = '', $byline_location = '' ) {
echo '<span class="byline-part my-custom-byline-element">';
echo 'test';
echo '</span>';
}
add_filter( 'zeen_byline_extras', 'my_custom_zeen_byline_extras', 10, 2 );
Also, in your documentation, did you mean to write “zeen_byline_extras”, “my_custom_zeen_byline_extras” instead of ‘zeen_byline_extras’, ‘my_custom_zeen_byline_extras’ or doesn’t it matter?
Re the title locations: theme does have options to re-arrange byline locations, but not the post title, such as title above or below featured image, or below except, etc. Just wondered if there was a hook to switch those around, similar to the hooks you included for post footer content.
Thank you so much for your incredible support, it must take a lot of time in between theme dev.
Hey again,
You’re welcome
That code from the docs should work outright, and the code there is definitely correct, don’t change that part or it won’t work! If it still doesn’t work, please open a ticket at http://codetipi.ticksy.com and support can investigate.
Re title locations – ah I see yeah indeed this is true, if you open a ticket and share a url pointing out the block you want to reverse them, it may be possible with small css snippet
Codetipi
In my default post layout I’m using Hero 19 (image bg – image overlay – title right side) Combinded with a bottom divider shape: shape number-6.png (the smile bend effect))
I’m able to set Default color overlay and text overlay.
My background color of the content is white #fff and site background is grey #f2f2f2
However, their i’m using a divider, the backround of that shape is not white but grey.
Can this be fixed in an update. That you can set a color in the customizing panel?
I fixed it with css for now:
/* divider shape 6 background fix*/ .splitter svg g { fill: #fff; }
Hey MEMT,
Please open a ticket and share all the relevant/screenshots so the support team can investigate, only they can do that and figure it out. These comments aren’t the most appropriate place for theme support
Codetipi
Is it possible to insert multiple “Let’s info up” blocks in one post, each with different content?
Hey Penmason,
Thanks for choosing Zeen, hope you enjoy using it
Yeah, that is indeed possible. If you’re using Gutenberg, then you’ll find a Let’s Info Up Gutenberg block that allows you to add as many Let’s Info Up blocks as you want, all fully customizable.
Hope this helps.
Codetipi
When a user uses the popular adblock https://chrome.google.com/webstore/detail/adblock-%E2%80%94-best-ad-blocker/gighmmpiobklfepjocnamgkkbiglidom?hl=nl extention in chrome.
It also block the usefull “Floating Social Sharing” can this be fixed in a next update?
Hey MEMT,
This isn’t something a theme (or anyone) can really control though. If a user sets their adblocker to block social network features, then that’s what will happen. Themes can’t bypass that in any way I’m afraid. To be honest though, even if you could bypass, you probably wouldn’t want to, as the user explicitly has something set up a certain way – so that would just annoy them.
Codetipi
Renewed theme support for the 3rd time because it’s an incredible theme with excellent support
Hey Codings,
Thank you for supporting Zeen’s development. Theme is going to get even better with v4.0 update on the horizon
Really happy you’re enjoying using it so much
Codetipi
Apologies if this has already been asked/answered, I couldn’t find something similar.
This question is about image shapes.
The image shape option is great for grids and galleries. However, I’m having trouble getting consistency. For example, I’ve been trying to create a gallery with several images. I choose the square option, and three out of four images convert to a square shape, yet one still remains as its original portrait aspect ratio. I look closer and see that one of the squares is slightly larger than the other two. Is there a trick to ensure all images constrain to a certain size/shape when choosing image shape?
I’ve tried this a couple of times with different images and it always seems one or two just don’t want to conform and they remain in their original shape!
Additionally, is there a way to create a consistent portrait or landscape size for every image in a gallery? For example, I try to create a gallery of book covers, which are all portrait in shape but have different dimensions. I had hoped that if I chose the portrait image shape, they would be able to constrain to the same dimensions (with cropping on some no doubt). Is there a way to do this?
Thanks!
Hey Tillyma,
Hope you’re enjoying the theme
If you set it to be square, then all images should indeed be square. The only time it wouldn’t be the case is if the original image itself is very small and WordPress is unable to create thumbnails out of it. Could it be this? Try re-uploading a bigger version of the image that isn’t turning square and see if that helps.
Hope this helps.
Codetipi
How can I fix it?
As you can see in that link; in amp version of posts, all of css was dumped and hamburger menu and other things didn’t work like your amp demo.
As I read in your response to another from 2 years ago, I try old version of amp plugin (0.7.2), and result was better; but in RTL mode some problems remaining. so do you want release an update in near future for fix compatibility with latest version of amp official plugin and amp RTL problems?
Another problem I had find is AMP version didn’t show subtitles.
As I search AMP standards are mature now and have various solutions like carousel galleries, web stories and etc; so do you have any program to update amp template? https://amp.dev/Hey there,
Please open a ticket at http://codetipi.ticksy.com and share all the info so the support team can help check it out. AMP should work fine in both LTR and RTL, so they can help investigate it.
Codetipi
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