1277 comments found.
Hello,
I am having an issue with my website, I am trying to save some header and footer edits but for some reason its not saving, keeps on loading but doesn’t save. I have tried every possible thing but it seems that you have pasted some bug in any update. Kindly remove that bug.
Hello,
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How do I update the site’s logo text (of visit site). I changed the logo text under appearance, theme options but it updates the text of only the ‘shop’ url (visit shop).
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Hi, on newest version of WP 5.6. and actual template inserting gtag.js (<!- Global site tag (gtag.js) – Google Analytics ->) into theme options area seems, that script is removed. Only part with datalayer remains but script itselfs not.
problem seems to be jquery on functions.php on line 695?
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Hi, I am registered, I did not find the answer 
Only 4 month ago with recommendation putting there GA tracking script without script element. But I will wait to a new version of your theme (I suppose it will be repaired there). Actually it seems it is not possible to add script src=”anything” into google tracking area I guess.
If you need more help with that, please renew your support period and create new topic, our team will check your case and provide help.
No thx, I repaired it myself and will wait for your new verison or documentation how to achieve that your way.
WordPress is adding <script> tags to inline scripts automatically, so no need to use them, we’re not planning any update in this area.
yes it is adding, but try to insert into tracking textarea in theme options someting like <script async src=”https://www.googletagmanager.com/gtag/js?id=GA_MEASUREMENT_ID”></script> with script or without script just src=etc or any other combination of this. It is not possible and src is removed.
Yes, this is not possible. If you would like to insert custom script, you need to do that in other way.
It is not custom script, it is google analytics tracking script and this textarea is for google analytics tracking code. Textarea heading is “GOOGLE ANALYTICS TRACKING CODE”. Because google in default let you copy code with this
<!- Global site tag (gtag.js) – Google Analytics ->
<script async src=”https://www.googletagmanager.com/gtag/js?id=
See? Google analytics. So my logic says it can be inserted because this option in your theme says it is for google analytics.
I helped myself so tracking is now functional but for non developer users you should change minimaly heading of that field if you do not plan any update in this area. So in my opinion you should plan update in this area. Heading or functionality.
Code should look like example here: https://www.logicalposition.com/google-analytics-code-generator so no need to use additional <script> tag, please try.
Code should look like google gives you. For nondeveloper copy paste is crucial in this case. If google says “copy this” nondeveloper is copying without thinking. And if your are saying: “copy this into GE tracking teaxarea in theme options”....you know what happen.
We will take a look into that and check if we will be able to make some improvements in this area.
How is possible to say “we’re not planning any update in this area.” using different words “we will take a look into that”, it sounds much much better 
I am adding one month reminder to my calendar and looking forward to your checking.
We will check if there are different variants of code from google and if <script> is required to add, we will consider also to add some check for script tag if it has been added by user, as WordPress is not allowing it for inline scripts and adding it on its own.
Nice to hear, I/We am/are looking forward to it. Thx
Hello, a quick question, I purchased the them many years ago this is a great theme and I don’t have problems with this theme, only a thing… The default font family for body theme is Open Sans, I noted that if I use font-weight: 600 or bold in Chrome and Edge work well but in Firefox not rendering the same way but is different (I tried with your demo too and the issue also occurs there). What can be the issue? Thanks in advance
Hello,
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Hi Support, how can I resize the image gallery (type: Flex Slider Fade). The image size in gallery settings has no effect. Thanks!
Hi,
Support for all our items is conducted through our Support Forum.
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Hi, information: is your theme compatible with elementor? Thanks
Hi,
Theme is including WPBakery Page Builder and theme components has been prepared to work with it. Shortcodes doesn’t include elementor implementation.
From version 16.0 theme introduces Elementor integration with demo content available to import and includes 30 dedicated Elementor widgets.
how i can change the person who receive contact form
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after update to newest v.27 (19122020) my website begin error because WPBakery page Builder cannot be updated. WPBakery Page need 6.5
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, we are running version 12.3. I there a compatibility issues with wordpress 5.6? Some of the WP Bakery modiles are not displayed.
Hi,
Please update theme to the newest version. If you will still have problems after update, please create new topic on our Support Forum and our team will check that for you.
Hello, support login is not possible, please help. Rainer
Hello,
If you don’t remember your password, please request reset. I can see that you already have an account registered in our system.
reset, doesn´t work, I get no password, I check the spam
I checked the spam, nothing inside
I have just reset password for you and sent you an email to address registered on the forum.
Now support login is possible, thank you.
You’re welcome!
Dear Sirs,
I would like to change the search engine on your/mine site to search only for Doctors and a separate one for Services. Is that possible and if so, how do I do it.
Thank you very much
Diogo OM
Hello,
Please check the reply in your topic on support forum.
Hello, I have this in the new version of wordpress This warning appeared to me after wordpress update and jquery migrate plugin activated, because js_composer no longer worked. Now will only work with jquery migrate plugin activated. Also I have downloaded a new version of the files theme, hoping that would work. But no.
jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
/wp-content/themes/medicenter/admin/js/jquery.ba-bbq.min.js: jQuery.browser is deprecated /wp-content/themes/medicenter/admin/js/theme_admin.js: jQuery.fn.live() is deprecated /wp-content/themes/medicenter/admin/js/theme_admin.js: jQuery.fn.live() is deprecated /wp-content/themes/medicenter/admin/js/theme_admin.js: jQuery.fn.live() is deprecated /wp-content/themes/medicenter/admin/js/theme_admin.js: jQuery.fn.live() is deprecated Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.
Isn’t the theme updated to support the last version of wordpress? The js_composer is at 6.4.1 version on my server. What should I do to have everything working in this theme, like it were before the new wordpress update?
Thanks
Hello,
Support for all our items is conducted through our Support Forum.
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Hi, I thought this problem could only be on the theme side. But after having everything updated to last version, the cache was causing the errors to appear. So, there is no problem at all.
Hi,
Thank you for an update on that!
How can i add more Icons here? i need to add the Fax Icon https://imgur.com/a/dtWdUg4
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I’m unable to create an account.
i think it’s because I also have a Clean Mate template which support has now expired. Please help!
Please login first and verify your second purchase here: http://support.quanticalabs.com/account/verify_purchase/ then you will be able to access MediCenter category and create topic there.
hello, we are seeing “deprecated” error in almost everything.. how do i update the theme? do i have to purchase support for $42 to get the solution? it is causing problem from the last update…
Hello,
You can find update instructions here: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_21 and also in documentation. If you will need assistance for update process, please renew your support, then you will be able to create new topic on the Support Forum and get help from our team.
Hello, I would like to know if I can book appointments, accompanied by other devices, for example, if the user make an appointment with Dr Joe, the system (in the background, the user shouldn’t know about this) must also reserve the office and the medical devices that the Dr is going to use that day. Does the theme’s plugin allow me to do this customization?
Hello,
Theme doesn’t include such a functionality, you will need to use some additional plugin for that, or custom solution.
Theme Options does not work after updating to newest WP version and newest theme version. I cannot change logo, color scheme or anything else.
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Since my purchase, I just uploaded it to hosting now, but there is a problem with the Slider Revolution, there is no image. When on localhost there is no problem. How?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Do you have demo for this? Than can Store your files, edit, view and share with your team or colleagues. It is practical in keeping medical histories and active files, which it can be used for updating, downloading and storage of radiology images.
You can check demo page here: http://quanticalabs.com/wp_themes/medicenter/ We are not providing demo access to admin area, also file manager is not included with theme, you can try to find a plugin which can do that and install it additionally.
Hello, can you tell me if the latest update is compatible with woocommerce 4.6.0? Thx
Hello,
Yes, it will work well with it. From what I can see there is 1 template file to update, we will do that with next theme release.
Hello, I had the theme for years but now my images are not loading properly. I suspect there is an issue with the latest update in the “MediCenter Theme Galleries” plugin. I can see in the version change log something called ‘Update for image preloader. and js/jquery.imagesloaded-packed.js”.
Can you please advise if this is working properly as I cannot fix the issue on my website https://www.zohairyhospital.com/
The images using ‘Gallery items list’ have a problem in loading: https://imgur.com/a/9rDvDm0
Please advise, thank you in advance,
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
