196 comments found.
Hello! I have several presale questions:
- Does your theme support seasonal pricing? I want to set prices depending on the season or specific dates.
- Does your theme support flexible rates? I need the option to set different rates for different additional services (breakfast, airport transfer, etc.)
- Does your theme support variable pricing? I want to customize accommodation rates by setting price variables based on the number of guests. Also, I want to set different prices for adults and children.
- Does your theme support sync with Booking, AirBnB, and Agoda?
- Does your theme support online payment?
Hello there,
Thank you for taking interest in our theme.
- Unfortunately seasonal prices are not a feature of the theme.
- You can set different rates for different additional services.
- The prices are set per night only.
- The Iver booking system is our own where the reservation form is integrated within the theme and the process of purchasing goes through WooCommerce where we do use their functionality for this purpose. However if you want to organize the booking or a request differently then you will need to edit our theme files, as there is no option to make a reservation request other then through our booking form.
You can check more of our hotel themes in this link.
If you have any additional questions please let us know.
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How can I change the filter right sidebar on rooms list page (for ex. https://iver.qodeinteractive.com/room-list-simple/)?
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Good time ! I bought this theme and ran into tons of problems!
1. Import does not work;
2. After importing (Summer hotel) I didn’t get the same page as in the sample;
3. I change the video on the page to my own and it is not displayed;
4. Rooms were imported, but are not displayed in the filter.
Original page: https://iver.qodeinteractive.com/summer-hotel/
My page: https://rudick.design/created/seastar-hotel/summer-hotel/
Hi there,
Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older- If you need further assistance, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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max_execution_time = 300;
memory_limit = 1024M;
upload_max_filesize = 128M;
post_max_size = 256M;
However, nothing works, as I wrote above.
Hi again,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Pre-purchase question. I really like the design of this theme, I am wondering if it is possible to use it as a general business directory/listing theme?
Hello there,
Thank you for taking interest in our theme.
This theme has ‘Rooms’ as custom post types and it specializes in displaying rooms and booking. Please check the the list of our general business directory/listing themes in this link.
If you have any additional questions please let us know.
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Very Bad theme. I went to import the demo I wanted and instead it had only one option…
Hi there,
When you import the demo, you will get all the pages, posts, and content you see on our live demo site. You can then use it as a starting point for creating your website.
If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
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In theme presentation you say many different demos. That means you provide seperate demos, not one demo with all the content included… Its very sad and overated theme for 79$... Just lost money
Hi,
The theme is consisted of one demo which includes six different homepages and each one can be set as the homepage. The demo content also includes inner pages, blog post, portfolio posts and room posts. The content you don’t wish to use can be deleted or you can edit existing demo content to your needs.
If you need further assistance please submit a ticket at our Help Center.
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as you said above you have six different homepages… not six different demos as you imply in your theme… Very bad experience so far 80$ and its not even on elementor
Hi there,
Everything you see on our website demo is indeed included and you can choose your homepage appearance if you select your homepage in the settings. Many features and options are available and you can add, remove, rearrange your content to suit your appearance.
In our themeforest specification page everything is very well explained as well as you do have the website demo that showcase all features.
If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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On location tab of room page doesn’t appear the map. Also on back office setting page, the map doesn’t appear and if I click on “Place the pin on the map” nothing happen.
Hi there,
Have you entered your Google Map API key in the designated field in Iver Options >> General? If you have and you still have issues, please provide your site url so we can investigate on this.
Please read this article that can help.
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How can I delete or change the reservation right sidebar on room page (for ex. https://iver.qodeinteractive.com/hotel-room/skytop-apartment/)?
Hi there,
Thank you for taking interest in our Iver theme.
When it comes to reservation our Iver hotel plugin that is managing reservation is integrated with WooCommerce. The “Extra Services” section is customizable. Otherwise, adding additional fields would require some custom coding which is beyond the scope of our support.
You can always add this code to Appearance > Customize > Additional CSS which will remove the booking form on the right side.
.single-hotel-room
.qodef-hotel-room-reservation-holder {
display: none;
}We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Ok for CSS, but there isn’t an option on room page to hide reservation sidebar and insert a custom side bar?
Hi there,
You could add any content from Appearance > Widgets > Hotel Room single sidebar.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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I tried to import demo contents but after 1 day I have only 20% charged: how can I import demo contents more fast?
Hi there,
See this article.
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ok thanks
Hi there,
Glad we could help!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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hi, good design i like it .
i have question, i want to change defalut ttext ROOM DTAILS / AMENITY in hotel single page.
and right bar (PC) section about reservation, i want to change the name CHEK IN and CHECK OUT , into custom text, ( ex japanese text etc )
how can i do that?
Hi there,
All our theme labels are translatable and you can read more about it here.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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thanks
I want to change specific text, not automatic translation,
how can i change the defalut text in hotel page and search bar ?
Hi there,
Please since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi, before purchasing this theme I would like to know if your booking system be linked with booking.com for synchronization?
Hi there,
Thank you for taking interest in our theme!
We haven’t tried integrating our theme with these systems. Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own and try the integration with Booking.com or AirBnB.
If there’s anything else, feel free to ask!
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Hello,
I have some pre-purchase questions. 01. As i see you use wp bakery builder. Homepage is also with wp bakery builder? Because i want to customize it. 02. Is it possible to hide / delete the booking form from homepage? i have some knowledge of coding. 03. Is it possible to hide the prices from rooms on homepage? Because cta is going on custom landing page.
Thanks Alex
Hi there,
Thanks for taking an interest!
1. Yes, our theme comes with WPBakery plugin included and if you import the demo content you will get access to all the pages and its settings which you can customise to your needs.
2. Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own.
However if you wish only to remove the booking form from the homepage, you should know that you do not need to include it on your homepage.
3. This can be done with a small piece of CSS code.
Do let us know if you have any additional questions.
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Hi, After updating Wordpress for it’s last version, the theme is not working properly in Safari. Some itens overlap others and the footer is all wrong. Can you help us?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hello I love your Theme. What I need to know if an additional payment gateway can be integrated. Thank you!
Hi there,
Thank you for your interest in Iver! Yes, visitors can book and pay – payment is integrated with WooCommerce.
Also you can check WooCommerce payment getaways options here.
To try out the booking process, you can log in here with the following credentials from the main home page: https://www.screencast.com/t/ESIiy2DCq
Username: test Password: test
Feel free to let us know if you have any other questions.
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Hello this is a presales question. I love your theme and would like to use it with another booking engine. Is the booking engine from the theme easy to replace. (Is it in form of a widget?)
Hi there,
Thanks for taking an interest! The bookings are integrated with WooCommerce, so you will see the bookings and reservations in WooCommerce > Orders. To try out the booking process, you can log in here with the following credentials from the main home page: Username: test Password: test
Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own.
Do let us know if you have any additional questions.
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Hello, we purchased the item some time ago but only recently noticed that our newsletter contact form doesn’t seem to be working. No info from it is passed through to our email address. Can You let us know a bit more about the funcionality and setup? We are using this one: [contact-form-7 id=”1084” title=”newsletter form”]
Hi there,
Thanks for writing in! Please check this article on how to setup your contact form.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello, thnx for replying. Our support period has expired. But thnx to link You sent newsletter funcionality is available now, only it doesn’t grab the user’s input (email address) and forwards it but instead we get an email without message, just empty.
Hi there,
You could consider using this plugin for integrating mailchimp with contact form 7 here.
And please check that you have configured your form correctly.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hello again, well I tried posting at Your help center but since the support period expired I was unable to send my issue description. Anyway, I thought about it and came up with a simple solution to this problem. Inside Iver theme when You go to ‘contact forms’ and then to ‘newsletter form’ there are four tabbed sections: ‘form’, ‘mail’, ‘messages’ and ‘additional settings’. What I would need to try to fix this issue is screenshots of setup for sections: ‘form’ & ‘mail’ tabs from any functional iver theme using newsletter form. This should not take more then a minute of Your time. Thnx.
Hi there,
This is our subscription mail as you can see here and the form tab here.
So instead of [your-message] in the Message body you can add [email] , this way your form will grab the email added for subscription.
So please try to use the Contact form 7 documentation on how to setup your mail.
We hope this helped.
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Hello, the issue is resolved now. Thnx for your help. Best regards
Hi there,
Glad we could help!
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Pre-purchase question: Can I use my own Booking System? I want to use this theme but I want to use Avirato Booking system. And … This theme has updated support ? I’m watching that this theme has not been updated for a long time.
Hi there,
Iver has its own booking system. Switching to another would require additional coding, but this falls out of our support scope.
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
Let us know if you have any additional questions.
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Hello, Does the theme supports woocomerce payment gateways plugins? Also, is there any functionality for extra pricing rules like discount depending on the days of the reservation or extra cost for more guests and other like these?
Hi there,
We haven’t tested this plugin with our theme.
You can try finding a plugin to help you with these features, but we can’t guarantee it will work.
Let us know if you have any additional questions!
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Hello, the theme is conflicting with the new version of visual composer. The most prominent problem is the media grid of visual composer not appearing on pages like this: https://sandybeach.ae/portfolio-item/water-activities/. Can you suggest a solution for this?
We are also getting this message on the backend: jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
https://sandybeach.ae/wp-content/themes/iver/framework/admin/assets/js/qodef-ui/qodef-ui.js: jQuery.fn.load() is deprecatedHi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi,
We need to see admin side booking system. Can you provide demo for admin side?
We may need integration of booking.com/tripadvisor or any other popular system.
Hi there,
Thanks for taking an interest!
We do not have any testing environment unfortunately, however you can
Users need to be logged in in order to complete the booking process. You can test our user admin login in with this credentials:
user: test password: test
Also you can check our theme documentation for more info.
We haven’t tried integrating our theme with these systems. Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own and try the integration with Booking.com or tripadvisor.
If there’s anything else, feel free to ask!
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No update of this theme? WPBakery Page Builder is version 6.3.0 now, and we still have version 6.0.5 with the theme. No update since november 2019.
Hi there, Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.
But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions. We appreciate your patience and understanding.
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