Hello there,

Thank you for reaching us!

The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

You can read more about this here.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

You can send in a ticket at our Help Center and our agents will be happy to assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I have not yet bought the product and to send a ticket asks me for the purchase code. The cost of the images will depend on my purchase or not. How can we solve?

Hi,

Please understand that demo images are just placeholders and it is intended that users replace them with their own images. In rare situations users like the images and they wish to buy them and use them on their site. In this case they can send a request to our support team and they will ask designer of the theme to send them links of images (if the designer saved these links).

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello there,

Thank you for reaching us!

You can see our recommendations regarding those in this article Recommended PHP Versions And Resources And How To Set Them.

If you have any additional questions please let us know.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I mean: should use VPS 1CPU Ram 1GB or must use VPS 2CPU 3GB Ram …

Hi again,

We can only tell you what recourses you need to run our theme properly, we can’t advise your machine’s configuration. Thank you for understanding. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002246877-Recommended-PHP-Versions-And-Resources-And-How-To-Set-Them

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest!

You can se our blog list element presented here https://playerx.qodeinteractive.com/elements/blog-list/ It does have an option to show up to 6 columns as well as you will be able to categories, choose which category you wish to display. And pagination option is available with Load more button included.

Do let us know if you have any additional questions.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Another quick question before I proceed with buying this theme and thank you for replying.

I want to show the blog posts on my home page in the portfolio standard. Also the portfolio thumbnails have a bit square style, I want to change the thumbnail to a rectangle portrait style. Is it possible?

Waiting for a reply. Thanks!

Hi,

Unfortunately, it is not possible to display blog posts like the portfolio standard list here if this is what you were referring to.

Blog lists can be displayed like shown in this link.

If you have any additional questions please let us know.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

See here how to import the demo: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older- If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello there,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center, include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in! We suggest you to continue using PHP 7+ until the compatibility for PHP 8 is added within the next theme update.

Thanks for understanding and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thank you. Everything works really well.

It’s time I gave you a rating

Hi there,

For sure they will. Keep us updated.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

Thank you for reaching us!

To translate/change any label inside the theme or bundled plugins please follow instructions from this article.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest!

It is compatible but please read this article here.

Do let us know if you have any additional questions.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

You can try to add this CSS in Appearance > Customise > Additional CSS that will change button glow color, just change RGBA values to your desire:

.edgtf-tabs.edgtf-tabs-standard .edgtf-tabs-nav li.ui-state-active, .edgtf-tabs.edgtf-tabs-standard .edgtf-tabs-nav li.ui-state-hover,.edgtf-pl-holder .edgtf-pli-inner .edgtf-pli-text-inner .edgtf-pli-add-to-cart.edgtf-default-skin .added_to_cart, .edgtf-pl-holder .edgtf-pli-inner .edgtf-pli-text-inner .edgtf-pli-add-to-cart.edgtf-default-skin .button{
     background-color: #0000ff;
 }

.edgtf-pl-holder .edgtf-pli-inner .edgtf-pli-text-inner .button:after, .edgtf-pl-holder .edgtf-pli-inner .edgtf-pli-text-inner .button:before{
  border-bottom: 54px solid #0000ff;
}

.edgtf-btn.edgtf-btn-glow:hover{
   filter: drop-shadow(3px 3px 20px rgb(132 114 255 / 70%));
   background-color: #0000ff;
}

Of course within PlayerX Options> General > First main color will change the button color.

We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hej, unfortunately the PlayerX Options> General > First main color changes the color of the button but there’s no option to change to hover glow effect.

I just want to change the glow effect from red to other color. The aforementioned doesn’t fix this

Hi there,

This code will change the Hover glow effect:

.edgtf-btn.edgtf-btn-glow:hover{
    filter: drop-shadow(3px 3px 20px rgb(114 255 135 / 83%));
}

Of course you can edit the RGB value and transparency to your needs.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.

Do let us know if you have any additional questions.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

When you import the demo, all the pages and content that you see on our live demo site will be imported to your WP installation. You can then use it as a starting point for creating your website.

Let us know if you have any additional questions.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

ok, will do

Hi there,

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Please navigate to Playerx Options -> Header and choose ‘Divided’ from ‘Choose Header Type to Customize’ drop down menu ( https://www.screencast.com/t/bob1Yt7x ). Then scroll down to ‘Logo Area background pattern’ option and upload pattern you want to use here ( https://www.screencast.com/t/GntRKFfAeMv ).

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We have verified your account so please try it out once again to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in!

You do have our Global options within the PlayerX Options > Logo, so please make sure you have uploaded all the fields in there, but you should know that you also do have settings for logo on the Page options, which if set will overwrite your Global options, so please check this as well.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Edge Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.