1617 comments found.
hi guys, i am setting up your theme for a client. i have just added a menu item and change its currency £, however, it shows $ sign. My client is located in UK and prices should be displayed £. searched theme documentation but couldn’t find it. can you please advice. thank you
Hi,
Thank you for purchasing.
You can change currency setting from Appearance > Customize > General > Currency > Default Food Menu Currency.
Haloo , Before buying this Beatiful Theme its easy to install the demo data will be successful and there is any tutorial video for it . thank you
Hi,
Thank you for interesting.
Generally you can install demo contents in just one click. Or you can open a ticket so we can install it for you too.
Hello, is it possible to define a custom menu for posts? I cannot find it. I see it is possible for a page, but in the one page menu if I open a post, it shares the same menu. Thanks.
Hi,
Thank you for purchasing.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Ok, that’s a pity, because by using the one page menu the related anchors to the home page do not work (#aboutus) and by putting a full URL address I get selected all the menu items on the screen ( they change color to selected)
Hello, is it possible to change the blue square when the home page is loading with our own logo? If yes, where is the setting? Thanks!
Hi,
Thank you for purchasing.
You can customise loading icon from WordPress Dashboard > Settings > LoftLoader Lite.
Thanks for support, much appreciated.
Hey, I recently updated WordPress, and now the content builder is not working. Any new block that I add immediately comes up as undefined. I updated everything, also I disabled plug-ins and nothing changed.
Can you please advise on how I can fix this issue?
Thank you!
Hi,
Thank you for purchasing.
Please update to the latest version of theme and all required plugins. It will fixes this issue. Here is instruction about how to update theme
https://docs.themegoods.com/docs/grand-restaurant/getting-started/how-to-update-the-theme/Greetings! Great theme. Just a minor question. My client doesn’t need nor do I see a need to create a Google Map API account. So is there a way to disable/deactivate the plugin without it affecting the theme’s overall functionality? Primarily because every new login or page refresh and the notice “Please enter your Google API Key here. “Elementor Google Map Extended” requires Google Map API Key to work. If not you can click here to generate one.” pops up. Would very much to completely eliminate that notice.
Hi,
Thank you for purchasing.
Yes you can disable the plugin name “Elementor Google Map Extended” from WordPress Dashboard > Plugins.
Pre sales question is the whole website developed on elementor?
Hi,
Thank you for interesting.
Yes our demo sites are developed using free version of Elementor.
Awesome
do u have function which should select Area/City on Home Page to check Delivery Option?
Hi,
Thank you for interesting.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers.
Hi, pre sales question: is it possible to use your showcase landing page also?
Hi,
Thank you for interesting.
Yes we can import demo landing page for you once you purchase.
Hi, today I’ve downloaded and installed the new version 6.1.1 of Grand Restaurant theme.
In Theme setting -> Style, there are only 7 demos
Any reason why?
I want try the demo number 9, this one: https://themes.themegoods.com/grandrestaurantv6/demo9/
Thanks for support
Hi,
Thank you for purchasing.
You can import all contents from Theme Setting > Demo Import. Please see detailed instruction here https://docs.themegoods.com/docs/grand-restaurant/demos/import-demo-site/
It works!
You are welcome 
Btw, Could you help us rate for the theme please?
Do it! Five stars.
Help! Another question: I must change the colour of hamburger menu in the side (mobile) menu. Is it possible? How? Thank you, Ari
Yes could you please provide URL of your site so I can point you to the right direction please.
I have some questions before making the purchase, can you help me with them.
The theme is related to food delivery, it has an option to indicate to the customer that he can place orders or the restaurant is closed at that time and does not allow him to make the purchase.
Another question, the theme has some option of order range, if the order is outside the city indicate it is not possible to attend orders outside a specific range to pick up or deliver.
I ask these details because they seem very elementary in a food delivery system.
Thanks.
Hi,
Thank you for interesting.
It doesn’t have an option to identify user location at this moment.
Thanks
And about the time, the restaurant hours open or closed to order online, if this option is enabled in theme?
Hello, I have not received a reply yet on my ticket 2721269. Could you please have a look. Thanks.
Hi,
Thank you for purchasing.
I checked your site here https://tulpdam.nl/ I can see demo contents there so you have already imported it successfully? Please confirm.
I just replied through the ticket on your website
How can I disable sticky header? I have the option disabled in Customizer – Menu – General but the header is still sticky.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, I created a ticket 5 days ago and have not heard back. Can you check on this for me? Thank you.
Really sorry for the delay during weekend. We replied your ticket. Could you please continue there. Thank you for your patience.
Hi – i purchased theme and the demo content doesn’t show any way to import the page from https://themes.themegoods.com/grandrestaurantv6/home-4/ is this demo not available to import?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Helloo! Where can I disable the loader? Can’t find it! Tnx
Hi,
Thank you for purchasing.
Please disable the plugin name ”LoftLoader” from WordPress Dashboard > Plugins.
Maravilloso, thank you!
You are welcome
Btw, Could you help us rate for the theme please?
Image Fixed Width & Image Three Columns stopped working. Parallax Content With Image still works. Could you please arrange an update of the theme to fix this problem?
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
what is your mailaddress? Not able to submit a question on your site.
I am concerned about the delivery features. How can I find more information, please?
Hi,
Thank you for interesting.
Our theme is included this premium WooCommerce add-on here https://codecanyon.net/item/woocommerce-extra-product-options/7908619
You can checkout its full features there.
I’ve got a website which is on version 3.2 of the theme which has conflicts with the current version of WP. Can I safely buy a new license and update the theme?
And if I renew support, can I then also download the latest version of the theme?
Hi,
Thank you for purchasing.
You can always download the latest version of theme from Themeforest > Your Account > Downloads.
Hi, I couldn’t find the GDPR Compliant text to translate it. I’m using Loco translate but can’t find the string anyway. Is there any chance you could help to do it? Thanks in advance. Regards Jorge
Hi,
Thank you for purchasing.
Generally you can translate theme and plugin strings using LocoTranslate plugin here https://docs.themegoods.com/docs/grand-restaurant/translations/how-to-use-loco-translate-plugin-for-theme-translation/
Hi,
Thanks for the quick answer. I have tried to do so, but I can’t find the string “I consent…” in the .po file or using Loco. Would you be so kind to help us?
Best regards.
Jorge
Could you please make sure you update to the latest version of theme and all required plugins.
If so, could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
Hi guys. We have tried everyting. We have made sure all plugins anr updated, we have tried using Loco Translate, and we also sent you Wordpress access and FTP accounts, but no answer from your side. Would you be so kind to helps, please? Thanks. Jorge
You haven’t sent anything to us. We couldn’t receive any email from your account. Could you please check again from your end.
Hi. We sent them here https://themeforest.net/user/ThemeGoods using this email address direccion@gpdconsultores.com. However, we just resent those details again using our mail j.parody@somosmamapato.com. Please confirm and let us know if you need any additional information. Thanks for your help. Regards. Jorge
Thank you. We replied your email. Could you please continue there.
Before buying, I had a question, does this site also have a mobile application? If not, can an application be designed for this site?
Hi,
Thank you for interesting.
It doesn’t have mobile application included. However it support responsive design layout for mobile devices.
