12047 comments found.
Hello I am a web developer and my company purchased this theme they wanted me to add custom text fields to listings/posts. I have used meta for creating custom post fields but now I want to edit template post so can you please tell me from where listing/post is displayed so I can edit the PHP file in themes also.
Hi zahid_wadiwale1234,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Why is your plugin for the latest update invalid?
Installing plugin from uploaded file: themeforest-bmnvkB4f-listingpro-multipurpose-directory-theme-wordpress-theme.zip Purged all caches successfully.
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Hi imyourcupid,
We are sorry that you are running into an issue.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
This affects all your users and not just me.
Your plugin is invalid/broken and needs to be fixed asap!
Please confirm once fixed.
Regards,
A very unhappy customer
Hi imyourcupid,
Please kindly open a support ticket and explain your matter in detail. Also please make sure to share the steps you are taking to install the ListingPro theme.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I need to know how to change the order on the date on the client panel, as it shows in English order. (Month / Day / Year), I need to set it to Portuguese version (Day / Month / Year). Please tell me a concrete way to solve this without the need for support, as this may be an internal issue on the site, it does not synchronize with wordpress data. Another problem is that even using the Loco plugin to translate thema, there are still some lines that do not show in the plugin as a translation option like the Tag option when announcing the registration and some other things in the area of registering the advertisement also can be translated, but at the moment I just need to translate the date.
ANOTHER THING, HOW DO I ACTIVE THE AUTOMATIC UPDATES ON THE THEME?
THEME WITH VARIOUS MISTAKES AND THE RESPONSIBLE ones WANT TO CORRECT IF YOU HAVE SUPPORT!
Hi antinioalexandre,
If you need technical assistance please kindly read the following article to check if you can choose any of the options. Please read this article till the end.
**PLEASE READ THE FULL ARTICLE TILL THE END.*
Best Regards,
Natyra from Cridio
Customer Success Ninja
Regarding auto update please read https://docs.listingprowp.com/knowledgebase/how-to-auto-update-listingpro-wordpress-theme/
Can i add social login after buying your theme. Also please send me any latest website made on this theme
Hi uzafir786,
Thank you for your interest in ListingPro!
1. Yes, you can, see the article -> https://docs.listingprowp.com/?s=social&post_type=dwkb
2. Yes, you can see examples here -> https://docs.listingprowp.com/faq/can-i-see-real-examples-of-sites-built-with-listingpro/
Best Regards,
Natyra from Cridio
Customer Success Ninja
Pre-Sale Question.
Attention please,
i want to know if Listingpro is available for Nigeria? i'm asking to know before i go ahead to purchase the theme.Hi bobhenry749,
Thank you for your interest in ListingPro!
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes and we also have PayStack add-on also available. https://listingprowp.com/downloads/paystack/
Hi there,
Just wanted to let you know that now you can get the PayStack payment gateway FOR FREE!!
Natyra from Cridio
Customer Success Ninja
Thank you Natyra for the information, i got 2 download buttons on the download page, Free Downloads button and $99 Dollar purchase button. what is the difference between the two options? is there any limitation of usage on the free download? Moreover non of the download buttons are working from my end, but still trying to achieve that.
Pre-sale:
I tested the demo and saw it loading very slow. I took time to get through the forum and found out your answer: cos it’s the demo server without customization as a real site.
So I have a question: why don’t you config the demo site (and the server options) to make it faster? So that we – potential clients – will absolute believe (no doubt) that this theme can be running very fast in reality?
If the demo can be performing really fast, it will be great – for both you and your customers, including me!
Thank you! Hope to have a good understanding about this problem, so I can buy it then.
Hi jusansg,
Thank you for your interest in ListingPro!
A lot of times users ask us why is your page speed slow (page load time). If you are asking this question you are most likely basing it on testing (PageSpeed Insights or GTmetrix) one of our LIVE DEMOS (Example: classic.listingprowp.com). Live demos are for the purpose of the demo only. We do not optimize our demos for page speed. Page load time has almost nothing to do with the theme. Page load has everything to do with the hosting option, content, images, etc. For more details read the following articles. What should I do to improve my site speed?.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Author team,
I’ve already known this answer from you since I’d seen it many times in this forum.
I didn’t base on GTmetrix or any tools, I just check and feel by myself and see it loading very slow.
What I am mentioning here: Can you make your demo faster? (by doing something with your hosting option, content, images, etc as you said above), so that we believe this theme could run faster in reality, and we could buy with confident. Why don’t you do that?
Thank you.
Hi Jusansg,
Here’s one of our real custom example https://www.topgoogle.com
This is not the best example but you will get an idea if you test on Pingdom.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I’ve tired, but I can’t get the Fill-O-Bot to work. It would be very useful for me if it did. Google Maps works for the listings but I keep getting the issue here.
https://prnt.sc/ysh5xnHi metEmma,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there, I have a few pre-sale questions:
1. Does the listing type offer a single image, image galley, video, css code, external link, calendar and event listing options?
2. Is there a way not to have a banner on a single listing page? ex: no gallery, image or slideshow.
3. Under the listing types, is there a way to have categories set up under different pages. listing type #1 Gym listing type #2 Kids store have 2 different pages created? Almost like 2 different directories.
If no to any of these questions, is there a custom work options for a fee?
Thanks in advance
Hi tljackson12,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Thanks for your patience, we are extremely sorry for the delay in our response.
1. You can have listing with a single image, image galley, and video.
Description supports HTML not sure what you mean by CSS code.
Yes you can include external link.
We offer events listings and calendar if that’s what you mean by calendar.
For more info here’s how Events Calendar works > https://www.loom.com/share/d7c87ddbff6f4c159e266c5347ef5484How event shows on listing details page > https://restaurantpro.listingprowp.com/listing/fino-ristorante-bar/
How single events details page looks like > https://restaurantpro.listingprowp.com/events/eat-drink
2. If you user doesn’t submit an image or you can disable image upload option during listing submission.
3. Sorry not exactly sure what you mean please can you give more details with example we can see on another site possibly or a screenshot/screencast explaining will help.
Yes almost anything is possible with customization.
For customization you will need to fill out this form to get a free quote. click here
Hi there,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Помогите!!! Целый день пытаюсь найти в настройках параметры разметки… = http://prntscr.com/yran1x. Как избавиться от этих белых полос!
Hi minyaev,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
When trying to install the Listingpro Lead Form – From the ListingPro CC dashboard.. it simply doesn’t install. It spins and spins with no result. Please Help!
Can you send the Listingpro Lead Form in a downloadable file?
Hi BrandonLaVere,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can Toolset post_types and/or Custom Fields be used as query data on the dropdowns of your form fields?
Phil
WEB-FX.COM
Hi webfx59,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi webfx59,
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Can theme have payment option in Indian currency…???
Hi Pratikshelar15,
Thank you for your interest in ListingPro!
Technically all currencies which officially support Receiving and Withdrawal (Not Just Sending) by PayPal, Stripe, and 2Checkout are supported with ListingPro. If your currency is not available under Theme Options, please inform our support team.
[ For Stripe Check Here ]
[ For PayPal Check Here ]
We also have our premium add ons. See the article to get informed better.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra__Cridio, Thank you for response.
I need to know one more thing, Can theme have UPI transaction options like phone pay or google pay. If yes please share the article how we can use it. If no please guide how can we integrate this in listingpro.
We are sorry it is not available yet.
Please submit this form to get a free quote for custom work HERE.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Ok. But how can we integrate UPI Transactions in listing pro theme..?? Is there have any plugin for this..??
Hola mucho gusto mi nombre es Camilo Roca de Chile mi consulta es la siguiente hace un tiempo tuve que traducir el tema Listingpro a mi idioma el Español, los archivos listingpro/ listingpro-bookings / listingpro-lead form y listingpro-plugin fue un largo trabajo día a día durante 1 mes ya que al efectuar la traducción automática del Inglés muchas palabras quedaban sin sentido. Había que darles un sentido, por eso un cliente acudió a mí para hacer este largo trabajo. Quiero saber si existe la posibilidad de yo poder ofrecer traducir este tema completamente al español a sus clientes o personas que quieran comprar este tema y otorgándole un sentido dependiendo de los términos que necesite cada usuario, ya que cada rubro es distinto y necesitará cambiar incluso algunas palabras dependiendo del uso que le den a la plantilla para personalizar su tema aún más. Bueno mi idea es poder ofrecer la traducción al Español. Creo que he visto muchas personas preguntar por la traducción en Español y esto les ayudaría a ellos a ahorrarse tiempo y mucho trabajo,a ustedes ya que más personas de habla hispana estarían entusiasmados en comprar su plantilla y a mí para ganar un dinero extra. Bueno quedo atento a sus comentarios. Saludos cordiales
Hi there,
Please kindly check your email regarding this.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Will there be a WP Bakery update?
Hi NishaNish,
Thank you for contacting us.
Please kindly read this article.
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Just purchased this theme and discovered that one of the main plugins is outdated. You have version 6.4.1 installed. Update to 6.5. View version 6.5 details. When can we expect an update? Or how to I secure the latest version of the plugin?
Hi pdqdigitalmedia,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to integrate a custom payment gateway from a local bank in Mauritius?
Hi Jessram,
Sorry right now Mauritius is not available for ListingPro.
Please kindly read this article.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Is it possible to develop one? I have custom made payment plugins for woocommerce for local banks in Mauritius. Please advise
To get a free quote for custom work click here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hii, great theme
The page to select a payment method shows me the shortcode code but does not show me the shortcode content.
Could it be because of the new version of wordpress?
Thanks!
Hi SinKarma,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Please activate your license and if you still have issue open a ticket.
https://docs.listingprowp.com/knowledgebase/how-to-activate-listingpro-theme/Can I bulk import business hours?
Hi enfogine,
Yes you can. See the Business hours column in the CSV https://prnt.sc/s4wi1s
Here’s the step by step instructions on how to bulk import https://docs.listingprowp.com/knowledgebase/how-to-import-bulk-listings/
Best Regards,
Natyra from Cridio
Customer Success Ninja
I guess I should have asked if I can bulk import a time for “Open 24 hours” or “Closed.” Your sample image only shows days with times. But what if that day it was closed or if the business is open 24 hours?
Hi enfogine,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Natyra, I bought the theme yesterday and it is very important that new listings submitted get’s auto approved. But I can see that anywhere in the settings to change that. Do you know if that is possible?
Hi Freja74,
Thank you for choosing ListingPro!
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
pre buying question: does it support 360 images?
Hi koburasport,
Sorry for the delay in response.
Please kindly read this article .
Best Regards,
Natyra from Cridio
Customer Success Ninja
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