237 comments found.
Hello, Pls I need to center my transparent header section, have changed to boxed but it still full and wide. https://prnt.sc/1qv5epb Kindly help me with what I can do to make is boxed centered. i don’t want it wide full.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info, they will check and help you.
Thanks,
Pls it just a quick fix, my support is expire, I don’t really have such funds right not but I need your help. I have not really used your support before since I got this theme, Kindly consider. you can just give me direction here I will get it done.
So you can contact to our email help@wpopal.com. Thanks,
Hi Team,
I really liked your theme and looking to buy this. However, I have a pre-sales question, Can we add multiple properties here ? so that users can apply filters City, Area, Country, Property type – Flat, Bungalow, Villa, Price range etc and search the listed property ?
Thanks!
Hi there,
Thanks for contacting us. The theme doesn’t support it. But you can see it in our other theme here: https://themeforest.net/item/rehomes-real-estate-group-wordpress-theme/25025277
Thanks,
Good day, please whenever i import the slider_armenities it shows me Home1 slides instead. What do i do please?
Hi there, please send your issue to our email help@wpopal.com, we’ll check it.
Thanks,
How to change the background image in the header of the sub pages? The one behind the breadcrumb. I can’t find it anywhere. Thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
I have submitted a ticket but no reply yet Ticket #2821782
This is a very important and common thing to change but the theme did not have a easy access to change it.
ok. I found it at the breadcrumb area but there is no cover or container settings and height adjustment
Trying to open a support ticket, but it keeps telling me my purchase code is incorrect. Is there another option for the MaisonCo theme?.. only option in the drop down I see is MaisonCo – React which is what im selecting and being told its an incorrect purchase code. Please advise.
Hi there, thanks for choosing our theme. Please submit a ticket to this category: http://prntscr.com/16e4rmr
Thanks,
Hi, the preview is not opening, also the documentation website is displaying an server error.
Hi there, thanks for contacting us. We have checked, the preview still works well, you can check here: https://demo2.wpopal.com/maisonco/
For the documentation, you can see here: http://www.wpopal.com/guides/maisonco/
Thanks,
Hi, I tried to submit a ticket selecting the Maison Co theme, to no avail, so I am posting here.
How do I make the breadcrumbs font in bold? The code within the settings isn’t clear / direct. Thank you in advance. https://ttathc.dopenerds.tech/condo-amenities/
Hi there, thanks for choosing our theme. Please go here https://wpopal.ticksy.com/submit/ and choose this category: http://prntscr.com/153ys9u
Thanks,
PRE-SALE QUESTION. Just wondering if there is unlimited color options with this theme?
Hi there, yes of course it has. Thanks,
x
slider revolution that comes with the theme, do I need to purchase the licence?
Hi there, thanks for choosing the theme. No, you don’t need to purchase license for it. Thanks,
So i need to register to get the premium feature right?what about the license key?
Thanks
Please contact us at https://wpopal.ticksy.com/, our support team will help you with it. Thanks,
Hello. i have solution need help from team. I have 2 tabs: for rent & for sold, the permarklinks i need is home>for rent>property, but its always home>apartment>for rent>property. i create property in Apartment in Dashboard. how can i fix that? Thanks
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi. This theme is able to support multiple currencies?
Hi there, thanks for contacting us. Sorry but the theme doesn’t support multiple currencies. Regards,
Hello, why is it showing HTTP ERROR 500? i heard it is wither the theme or the plugins that came with the theme causing this..please help as this is very urgent.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Thanks, i have opened a ticket, hoping they respond to me as the website has been down for a couple of days and it’s urgent that they help out. Thanks.
Hi there, your issue has been solved. Please check it. Thanks,
Hello, I responded that the issue hasn’t been solved with a reference image, I am yet to get any response till now. Also, the response time is very slow.
Please respond ASAP
Hello!
How can I turn off paging? See attach; https://prnt.sc/117fvtz Thank you!Hi there, thanks for contacting us. Yes, it’s possible to turn it off. Thanks,
How do I make all apartments appear on a single page?
Hi , I am trying to import demo manually , and it requires an xml file which is not included in theme files . Could you please tell me where can I find it .
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Hi I Have purchased this theme and when you install the demo content the footer is not included. Please can you advise where this is?
Hi there, thanks for choosing our theme. You can choose a footer here: http://www.wpopal.com/guides/maisonco/#footer
If you need technical help, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
That didnt answer the question. I wanted the demo layout? I now have to build it form scratch?
Please send me your ticket number. Thanks,
I purchased the maisonco theme and I have faced an issue with the footer. I can’t see my footer, I followed the documentation steps in the section “theme configuration->Set Up Footer” but the problem persists. Please note that there is no content on “Footer 1 and footer 2” in the section Footer builder. See attached screenshot.
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
ur support page is broken and cant accept tickets so i ask here…....
How to remove the breadcrumbs title bar on blog posts – there is no option to turn off or on like on normal pages.
I don’t want to use css “display: none;” because I have used the breadcrumbs on one of my other pages.
Please advise.
We have configured the ticksy system https://wpopal.ticksy.com/, please create a ticket on it. Our dev will check and add CSS code for you.
Thanks,
after importing the site, i can only see one HOME 1 , i cant see other home. please help
Hi there,
Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.
Thanks,
Your tickets system is not working. I am trying to submit a ticket and i get 1.WHOOPS, SOMETHING WENT WRONG … with a .