1951 comments found.
Sorry for the spam, but I have some more questions. How do I move the follow texts and attributes to these positions? See image. Also, I want the ‘final’ price when selecting a size (formaat) to show between the product description and the custom attribute fields made with WooCommerce Extra Product Options.
https://prnt.sc/10gfh66Thanks!
Hello,
It requires to modify the code on a child theme. Please open a ticket on the support site. Our developer will help you check if it is possible.
https://uix.ticksy.com/Thank you
Hi there, how do I change the alignment of a product’s attribute? For example, attribute ‘Size’ is aligned in the center but I want it aligned on the right. How do I do this? I tried some custom CSS but I can’t get it to work. Thank you!
Hello,
Please open a ticket on the support site and share your website address. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
Hello, great theme! I was just wondering I could add a
to the product description next to the images (so not the text under the additional information). I tried to add a
in the HTML text but it is not adding any breaks. How can I add these?
Solved.
Hello,
It’s great to know you solved the issue. If you need more assistance, please open a ticket on the support site. Our supporter will help you.
https://uix.ticksy.com/Thank you
Hi how can I change the order that the products are displayed? Thank you
Hi,
Yes, of course you can. Please check this documentation for more details:
https://docs.uix.store/konte/#/shop/shop?id=change-the-products-orderIf you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Hi,
Isit possible to change the colour of the Header menu to grey and text white. If not is there a solution to do this please? & also what is your Theme support email address?
Thank you
Hello,
Yes, you can use the option in Customizer to change the header background. Please open a ticket on the support site. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hi there support team. I wrote an issue on the support site, and its getting 4 working days without any success. I wrote what the problem is and nothing till now, my last message was 20 hours ago and I really running without time. Hope you could help.
Hello,
We’re sorry for the delay. Sometime, because of the different of timezone, some tickets will be answered later. But we alaways try to answer all tickets within 24 hours. Our supporter had replied on your ticket. You can check it now.
Thank you
Hi there, just bought your incredable theme. Nice job. I have a question about the demo sidebar on the demo pages. Which plugin is it? I would realy like to use that as well
Hello,
It is a custom code for our demo only. You can open a ticket on the support site. Our supporters can help you.
https://uix.ticksy.com/Thank you
how can I remove on desktop version the Apple Pay button and have only the add to cart button?
Hello,
Please open a ticket on the support site and share your website address. Our supporters will help you.
https://uix.ticksy.com/Thank you
Hello, our client is using a really old version of this theme. Can we check if any later versions have the ability to add videos to products ? Thanks
Hello,
Yes, in the recent updates, the theme supported adding a video to the product gallery. You can check this changelog for more details:
https://docs.uix.store/sober/#/update/changelogThank you
Hello, can i upgrade to the latest woocommerce 5.0.0 version? thank you
Hi,
Yes, you can update to the latest version of WooCommerce. The theme is fully compatible with it.
Kind regards
is it compatible with paypal checkout?
Yes, of course. It is one of default payment gateways of WooCommerce.
I love your theme! I would like to buy it but there is a problem with the cart for the mobile version. When adding a product to the cart, the icon for shopping basket doesn’t indicate there is an item.
Hello,
By default, it is disabled on mobile devices. But you can enable it in the theme settings. The theme has an option for it.
Kind regards
Nice! Thanks
Hi, I’m looking for a theme with 2 specific characteristics for a architecture products company: 1.- To be able to show projects (for example hospitals and hotels) bellow each product page (woocommerce page) so I can see where this product was used. 2.- Be able to add multiple files to download in each product page (technical files and cad files) Can this be done with your theme and if so, can you help me to implement it if I buy your theme?
Also, is elementor full included?
Hello,
This theme is fully compatible with Elementor. To implement your requirements, you need to use a customization service.
Kind regards
I’m just about to start to our project and love the theme so far, the documentation is super helpful too – great job!
But one of the weakest pages is the Checkout page layout. It’s not so effective and would be better in 2 columns, and preferably distraction free i.e. no header & footer.
How can we achieve a checkout page like this theme:
https://themeforest.net/item/goya-modern-woocommerce-theme/25175097Thanks.
Hello,
At this time, this theme doesn’t support 2 columns on the checkout page. But we will try to improve it in the coming updates.
If you want to customize the checkout page to be 2 columns, you need to use a child theme and add custom code to achieve it. You should use a customization service (from Envato Studio for example) if you’re not familiar with WordPress developing.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
Is it possible to login with facebook like here?https://woodmart.xtemos.com/
Hello,
You can install the “social login” plugin to enable logging in via social channels.
Thank you
Love the theme guys. Exactly what I’ve been looking for! Our logo is circular, just a little concerned as to how it would look? Can it over hang, do you have any examples? many thanks!
Also could the product image on the homepage be made larger. I only have 12 products 
Hi,
You can check this documentation for more details about the logo and how to change it.
https://docs.uix.store/sober/#/header/logoAnd yes, you can change the columns of products on homepaeg, so it will display less products and make them larger.
Please open a ticket on the support site if you need more assistance. Our supporters will help you.
https://uix.ticksy.com/Thank you
I use single product style 3, but it don’t look nice on mobile phone. The product titles are often not visible. Is it possible to use product style 1 or 2 on mobile? What code can I use for this?
Hello,
Unfortunately, you can’t select another product layout for mobile devices. Please open a ticket on the support site and share the admin login credentials. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
Hi there, does this theme support WooCommerce B2B ?
Hi,
We didn’t test this theme with WooCommerce B2B, so we’re not sure about the compability with this plugin.
Kind regards
When I import the demo like HOME 10 Full SLIDER, i don’t see the footer menu and the social icone over the image as your demo, but after, in the bottom footer. How cain i do to put the social like your demo?
Hi,
Please open a ticket on the support site and share your website address. Our supporters will help you check this issue.
https://uix.ticksy.com/Thank you
How can i disable the back to top buttin?
Hi,
You can disable it in the Customize > Footer section. There is an option to disable it.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Hello,
In Product Category pages the additional images are shown with a carousel. However, when one of the images is bigger in height there is an extra empty page under the image that breaks the whole design.
We have tackled this with custom css, but the problem also exists in Related Products and wherever there is a product carousel. Is there a one off solution?
Thank you!
Hello,
Perhaps your product images are too small. WooCommerce will crop all product thumbnails to the same size to avoid this issue, but if one of the images is smaller than the thumbnail’s size, it will cause this issue. You just need to ensure all product images are large enough.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
No, the product images are not small. they are just in different ratio than the thumbnail size.
Please share your website address. We will help you check it.
Thank you
In Appearance->Customize->Woocommerce->Product images we have already set the thumbnail size to 1:1 and have regenerated thumbnails
It seems you set the thumbnail size to 900×900. Therefore the minimum size is 900×900. But the product “CALATHEA ORBIFOLIA [S]” has an image with dimension 810×978, it smaller than then that. You should replace this image by another which is larger. Or you can change the thumbnail size to smaller, 800×800 for example.
If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
