Hello,

With “Isotope” tab effect, it works like a filter. It means you can filter products from an archive page. For example, on the page of product tag “Hat”, it will filter New, Sale, Hot products from this page. So the “All Products” simply return all products of that page.

Kind regards

Hello,

We’re sorry for the delay. Actually, we have been focusing on Elementor update during that time. In the coming updates, we will add new options for sticky add to cart and some other improvements to the theme.

Thank you

Hello,

Thank you for your suggestion. We will try to add more options for the page header in the coming updates.

Hello,

Yes, this theme is optiomized for RTL languages.

Hello,

Thank you for your feedback. We’ve just checked it again, the theme displays well on mobile devices. Could you please share a screenshot of the problem?

Thank you

Hmm it doesn’t matter wich shop page I click, it just shows one product at a time. https://imgur.com/vMA4KYw Do you think it has something to do with galaxy note 4/other old smarphones? I tried at another one and it worked fine, showing 2 products.

Hello,

By default, the theme will display products in 2 columns on mobile devices. But with small screen devices (with the width under 480px), it will display products in 1 column. You can use a custom CSS to avoid it and keep displaying 2 columns on mobile.

Kind regards

Hello,

If you want to use your custom fonts on the website, you have to convert them to web-fonts format and then load them onto your website. It will be a bit complex if you have no experience working with code. So using a plugin is a easier way that our supporter recommended.

In this theme, we have no option to upload custom fonts, so you can use a plugin or use a child theme to load your fonts. It is not just upload font files to a folder like you see. Actually, they are all converted and the uploaded to the web server by the code of theme and plugins.

In the theme settings, we have the options for typography, but unfortunately, we can’t add custom fonts to the font list. We will try to improve it in future updates. At this time, you can use custom CSS to apply the Sofia Pro font to elements which don’t use it as the default font.

Please open a ticket on the support site if you need more assistance.

Thank you

Thanks but I feel this is starting to become more complicated than it needs to be so let me try and simplify it…

All of your demos are using Sofia Pro Light for the headings because, as you say, you are using the free version. Cool!

You have distributed the free version in your package for Sober. Great!

Although we own a copy of Sofia Pro Light we do not need to upload it. Even better!

But, we are not able to assign or select Sofia Pro Light in your theme?

This is really poor because your Demos are misleading.

We’re sorry for missunderstanding your question. Actually, we use Kirki plugin to add theme options to the WordPress Customizer. Unfortunately, this plugin doesn’t support adding custom fonts to the font list well. It has an option (via a WordPress hook) to add custom fonts to the font list, but it doesn’t work properly sometime. We will try to find a better solution for it in the coming updates.

If you need more assistance, please open a ticket on the support site, so our developer can answer you directly, with more information.

Thank you

Hello,

Thank you for your feedback. It is the restriction of Google Cloud platform. You should check and try to change the restriction of the Google Map Javascript API. Please check this tutorial for more details:

Thank you

Hello,

You can use the widget Product Categories of WooCommerce to show sub-categories of the current category page. Or if you want to use the theme’s filter widget, you can add multiple widgets, then use a dynamic widget (conditional widget) plugin to set the conditional to display a widget. The Jetpack plugin has this option for conditional widgets too.

If you need more assistance, you can open a ticket on the support site. Our supporters will help you check it.

Thank you

Is there a guide on how to use the dynamic widget? I’ve never heard of it

It is pretty easy to get familiar with this feature. Please check this document of Jetpack.

Or this:

Thank you

Hello,

You can use custom CSS to change it. For example, you can try this one:

@media (max-width: 767px) {
    .woocommerce ul.products li.product {
        width: 100%;
    }
}

Thank you

It seems to be a conflict with a plugin. Please open a ticket on the support site and share your website address, our supporters will help you check it.

Thank you

Hi, I deactivate all plugins but this icon doesn’t show.

Could you please provide your website address? We will help you check it.

Hello,

You can manage and edit all menu links in Appearance > Menus. Please open a ticket on the support site and share your website address. Our supporters will help you if you need more assistance.

Thank you

On the main menu, we setup the mega menu for the “Home”, “Shop”, “Features” items. You can check it on the demo site.

You can also follow this documentation to set your mega menu.

Thank you

Alright, so that documentation is heading the clients to translate by ourselves, do you have a .po file with Spanish? this is really tons of manual work

We’re sorry but at this moment, the theme doesn’t have the .po file for Spanish (or any other language). You have to translate translate the theme manually. Actually, it won’t take much time, you can use Loco Translate plugin to translate the theme.

If you need more assistance, you can open a ticket on the support site. Our supporters will help you check it.

Thank you

Hello,

Thank you for your question. Yes, this theme is fully compatible with WPML. We have mentioned it in the theme’s documentation, you can check it here:

On Themeforest, there is no option to show a theme as WPML compatible, we can only describe it in the theme’s description.

Kind regards

Hi,

In the future updates, we will add new options to improve this. It will support 3 columns soon.

Thank you

thank you very much… will you also be able to put two columns for the mobile version (it is now 1 column)? thanks

By default, it is 2 columns on mobile. But with small screen device (having width under 360px), it will display 1 column only. You can use this CSS to avoid it:

@media screen and (max-width: 360px) {
    .woocommerce ul.products li.product {
        width: 50%;
    }
}

Thank you

It seems this is a conflict with the plugin WP Font Awesome. Please open try to deactivate it and test this problem again.

If you need more assistance, please a ticket on the support site.

Thank you

Hello,

We didn’t test this theme with the uber menu plugin. The theme has a built-in mega menu sytem, you can use it to build mega menus.

Thank you

Hello,

Yes, it is possible. The theme has options to change it.

Kind regards

YouTube is working but not self hosted. I would like to use self hosted.

Solved. Thanks.

Hello,

By default, WooCommerce has a price filter. Besides, this theme has another filter widget too. This theme has no option to add a menu bar at bottom of the page. You need to use custom code to add it.

Kind regards

Hello,

Please open a ticket on the support site. Our supporter will help you check it.

Thank you