11999 comments found.
Bug: reserving events is not working. Fix: inlcudes/functions-new.php:4243 && 4246 add && $key to the conditions. Sometimes array_search return null and the API returns 500.
Bug: booking (plugin) works only in english. Fix: listingpro-booking.php:249 remove _i18n ( date_i18n—> date ) because the array keys is in english but the value of $day is localizes.
Can you fix these bugs as soon as possible?
Hi NextAdv,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are sorry to hear that you ran into an issue. We have made a note to review these bugs.
In the future to share your bug go to this link Go Here
Can we force the user to give a review only after a booking?
Hi DavideM12,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi Davide,
Thank you for bearing with us and sorry for the confusion.
Sorry currently this is not possible. For customization please kindly fill out this form to get a free quote. click here
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi! After installation and sample data the tiles not appered on website http://snap.ashampoo.com/ugOznHeHtgPehzFFRcVq1Ft3iHIX8LoSR6M0fQHYWx79Refeg2UbBI6JqgCpRQCe How I can fix it?
Found solution
thanks!
HI shandor,
Happy to hear that. If you have more questions you can reach out to support here https://help.listingprowp.com/
Thanks!
Best Regards,
Natyra from Cridio
Customer Success Ninja
heloo, i want instal and update some add ons plugin but why didn’t work on my site, any help? https://prnt.sc/10grwi5
and i can’t custumize theme too.
Thanks
Hi jimmi888,
If you need technical assistance please kindly read the following article to check if you can choose any of the options.Please read this article till the end.
PLEASE READ THE FULL ARTICLE TILL THE END.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi. Im looking to create a business directory / daily deal site. I think I can accomplish this by using this template for the business directory, them use woocommerce products to publish the deals (under us, the website owner).
Is there a way I can display a woocommerce product under a business listing? And the business details within a specific product?
Keep in mind that the products are ours, the admins, and not the business listed. We are just displaying one of our products on a particular businesses listing page.
Looking forward to your reply. Thanks!
Hi guillopuig,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi guillopuig,
Thank you for your interest in ListingPro!
I am not sure I understood your question. Anyway, I am going to respond the way I did.
1. Is WooCommerce Supported?
We have our own built-in checkout system to process payments for our directories built with ListingPro including Paid Listings (Front-end Listing Submission) and Promoted Listings (Ads Campaign). WooCommerce is not required. Hence we do not support WooCommerce officially. For more details read https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/ https://docs.listingprowp.com/faq/is-woocommerce-supported https://docs.listingprowp.com/faq/can-i-sell-products2. Can we list products on the listing detail page?
Menus Management System is not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
WATCH THIS VIDEO: Menu Management System in Action
For LIVE demo of Menu Management System please go to the following link https://restaurantpro.listingprowp.com/listing/osteria-la-buca
You may also get demo access to try it out your self. Demo access info can be found on this page. https://listingprowp.com/suppo
If you have any further question, or if I didn’t respond to your questions please let us know 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes normally listingpro is not compatible with WooCommerce but in your case yes it will work.
You can install woo-commerce and insert woocomerce shortcodes such as single product shortcode into individual listings from backend. This is only possible for admin not for listing owners.
Please also check https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/Hi, Pre-sales questions: 1) Do you have any plan in the near future to include the following a) Hotel or any type of Staycation booking b) Event Booking with QR Code ticket c) Office space and venue for event booking
2) Can we use other payment gateway other than the default in the system? Can we integrate other payment gateway using Woocommerce plugin?
Hi wptheme73,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi wotheme73,
Thank you for bearing with us.
1.Do you have any plan in the near future to include the following a) Hotel or any type of Staycation booking b) Event Booking with QR Code ticket c) Office space and venue for event booking
We are sorry we do not have any plans yet for neither of these.
2. Can we use other payment gateway other than the default in the system? Can we integrate other payment gateway using Woocommerce plugin?
We have our own built-in checkout system to process payments for our directories built with ListingPro including Paid Listings (Front-end Listing Submission) and Promoted Listings (Ads Campaign). WooCommerce is not required. Hence we do not support WooCommerce officially. For more details read https://docs.listingprowp.com/faq/what-are-the-supported-payment-gateways/ https://docs.listingprowp.com/faq/is-woocommerce-supported https://docs.listingprowp.com/faq/can-i-sell-productsBest Regards,
Natyra from Cridio
Customer Success Ninja
Hi wotheme73,
If you’re interested on EventPro sign up [HERE] and we will notify you when we’ll lunch!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Travis gave me outstanding, prompt and professional customer support!
Hi victorsila,
Thank you so much for these kind words. Travis is really hardworking.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Is there a Possibility to Create a Page with ALL LISTINGS with Pagination… Please help, TIA.
Hi CRiSHDogg,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks.
You are welcome 
Hello! Is it possible to create other Types of Listing? for example: Museums, National Parks, Supermarkets, etc. Or can only businesses be registered based on the Default Listing Types (automotive, b & spa, hotels, restaurant, shopping)? 2) Can third party Pluggin be installed? 3) Booking: does it include pluggin Bookings for hotels and restaurants?
Hi xiwor,
Thank you for your interest in ListingPro!
1.) Is it possible to create other Types of Listing? for example: Museums, National Parks, Supermarkets, etc. Or can only businesses be registered based on the Default Listing Types (automotive, b & spa, hotels, restaurant, shopping)?
1.) ListingPro is an End-to-End (All-in-One) Multi-Purpose Directory Solution to build any directory listing website without the need for any additional 3rd party paid plugins.
We have over 15000+ users worldwide who have created directories for various different niches (Examples: Local Business, Restaurant, Hotels, Services etc) using ListingPro. Please check some of the live examples here.
But in case you want something that isn’t yet included, please fill out the customization request form.
2.) Can third party Pluggin be installed?
2. Please kindly read the following articles regarding your question.
https://docs.listingprowp.com/faq/can-i-use-any-third-party-plugins/ https://docs.listingprowp.com/faq/what-third-party-plugins-are-supported/3) Booking: does it include plugin Bookings for hotels and restaurants?
3.)
a.) ListingPro doesn’t support hotel or flight booking out of the box. But we do have a FREE built-in Appointments Booking system included.
b.)The built-in FREE Booking system is only for booking Appointments and currently, it doesn’t support reserving a table at a restaurant.
I hope this could answer your questions 
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, ok, thank you.
you are welcome 
Hi, Is this theme Multilingual? If yes, do you have a documentation to explain how to make the translation and the pluging to use?
Hi Mah-bar,
Thank you for your interest in ListingPro!
1. The theme is not multilingual. Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory NOTE: We suggest you may want to consider the Google Translation plugin for WordPress as it will auto-translate your website in all the languages live with just a click of a button.
2. Due to not officially supporting it, we do not have documentation about it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, can I add as many countries and cities as I need to? Is the top header (front page image) editable? what about the menus where categories are located?Can that be also edited? Can the business page be edited and either remove none neserary info or add necessary info such like payment taken by the business, perhaps languages they speak but I will like to remove parts such How we works? Can you also add two different schedules, like for example some restaurants might open for lunch then close and open back for dinner! I also don’t want price range. I think what I want and need is a very basic directory with the contact info the business can be directly contacted to…. so there is not misunderstandings. also can I add a whatsapp plugin to businesses to people can go to page and connect them directly to the whatsapp number the business provide if provides any? can I remove the book appointment option? I do not want to handle any of it but people can do directly with the business. Can the contact info be just the business info or can it be hide? as some businesses identities do not wish to make their private info (manager/owner) available to the public! and is skilled supported? Anyway i think for now its all. thanks so much for your help.
Best regards. Day
?
HI Msday,
Thank you for your interest in ListingPro!
1. Hi, can I add as many countries and cities as I need to?
1. Yes, you can add as many countries and cities as you need.
2. Is the top header (front page image) editable?
2. Yes, it is. You can add images based on your preferences. Go to the admin panel -> Theme options -> Banner -> Home Banner Image
3. what about the menus where categories are located? Can that be also edited?
3. Yes, you can add/remove categories. admin panel -> Listings -> Categories.
4. Can the business page be edited and either remove none necessary info or add necessary info such as payment taken by the business, perhaps languages they speak but I will like to remove parts such How we works?
4. I am not sure I understood your question. Anyway, I am going to answer the way I did:
-This is how you can edit your listing detail page https://docs.listingprowp.com/knowledgebase/how-listing-detail-manager-works/
5. Can you also add two different schedules, like for example some restaurants might open for lunch then close and open back for dinner! I also don’t want price range. I think what I want and need is a very basic directory with the contact info the business can be directly contacted to…. so there are no misunderstandings.
5. a.) Yes, you can add two business hours https://docs.listingprowp.com/knowledgebase/how-business-hours-work/
5. b.) Yes, you can remove the price range feature.
6. Also can I add a WhatsApp plugin to businesses so people can go to the page and connect them directly to the WhatsApp number the business provides if provides any?
6. Yes, you can add WhatsApp. See this article -> https://docs.listingprowp.com/knowledgebase/how-to-enable-whatsapp-in-the-listing-page/
7. can I remove the book appointment option? I do not want to handle any of it but people can do directly with the business.
7. Yes, you can add/remove any feature you want. Yes, they can contact the business owner via the contact form.
8. Can the contact info be just the business info or can it be hide? as some businesses identities do not wish to make their private info (manager/owner) available to the public! and is skilled supported?
8. Yes, if any business owner doesn’t want their phone number on the listing you can just leave the phone number input blank.
I hope I could answer your questions 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you so much, Happy Week to you and yours. Best regards. Day
Hi Msday,
Happy week to you too 
I just wanted to add more detail to your questions 2&4:
2. Here’s an article on how you can edit home page banner https://docs.listingprowp.com/knowledgebase/how-to-edit-home-page-banner/ 4.And I wanted to clarify if you have asked for this menu https://prnt.sc/10gdtjv If yes, You can edit it on the admin panel -> Appearance -> Menu https://prnt.sc/10ggiq9Best Regards,
Natyra from Cridio
Customer Success Ninja
Oh, and last but not least…(I kinda messed up the question above and I wrote skilled instead skrill but here is again the question, Is skrill payment supported? skrill.com Once again, thanks so much for your help.
Hi Msday,
You are welcome! No, we do not support skrill payment gateway.
The following Payment Gateways are supported as of now: FREE (BUILT-IN)
- Stripe (Recurring Supported)
- PayPal Express (Recurring Supported)
- 2Checkout
- Direct/Wire Payment aka Bank Account Clearing System (BACS) (This gateway that requires no payment be made online)
- [New] Mollie for Europe
- PayFast for South Africa
- PayStack for Africa (Nigeria and Ghana only)
- RazorPay for India only
- PayU for India
- eWay for Australia, New Zealand, etc
WooCommerce Payment Gateway is not supported.
If you would like to request another payment gateway please read this (developer-friendly payment hook) first before requesting a free quote
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
I’m trying to figure out if this licence can be use on 3 sub-domaines? Such as:
example.com sub1.example.com sub2.example.com sub3.example.com
This article says “yes” https://docs.listingprowp.com/faq/do-i-need-multiple-licenses-for-multi-sites/But your support says “no”
Who should I trust? Thanks
Hi iaorana-web,
We are sorry for the confusion.
Please kindly read this article which will help you clarify your question https://docs.listingprowp.com/knowledgebase/listingpro-regular-license/.
-All of the licenses on the Envato Marketplaces are single-use licenses. When you purchase a single license of ListingPro WordPress Directory Theme, you are allowed to use the theme on one single finished directory site, and one sandbox for testing purposes.
If you need to use it on a second site or multiple sites, it requires you to purchase a separate regular license for each individual directory site.
For example: www.mydirectory-site-One.com www.mydirectory-site-Two.com www.mydirectory-site-Three.com
If you need to install on a Test Server
If you need to install and activate ListingPro on a test server for the same directory site that you plan to build on or move to a production server, then you may have a total of two instances running with the same license as long as the test server is not used as the production site for another project at any time.
Test sandbox is recommended to have it as a sub-domain or sub-folder but it’s not required. In some cases, your hosting will provide a unique URL that is separate from your domain so you are allowed to use it.
I hope this will answer your question.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again,
Our team is reviewing it and we will get back to you regarding it.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are sorry for the delay in response on this topic. We are aware of this matter and we will be addressing this matter asap. Please open a ticket regarding this if this is a show stopper for you and share the ticket number here and we will look into this asap for you.
I want to have reference sites close to airbnb – with paid bookings/appointments [by mins, hours, days, weeks, months]/ zoom integration for text/audi/videocalls/SMS/private messaging between the parties – that would be great…Also have a question about each listed item in a listing page – can you see this link if each hotel/spa can have some details below the name – and not just one line review like in the demo sites you have. Pl see this link as example reference sites close to airbnb – with paid bookings/appointments [by mins, hours, days, weeks, months]/ zoom integration for text/audi/videocalls/SMS/private messaging between the parties – that would be great…
Hi bigdatasite,
Thank you for your interest in ListingPro!
We are sorry ListingPro doesn’t fully support building a two-sided Airbnb-like marketplace nor do we have a room booking feature out of the box nor you can charge commission. But to understand fully what’s possible and what’s not, please kindly read the following FAQ. https://docs.listingprowp.com/faq/can-i-build-an-airbnb-like-marketplace/.Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi I am looking to purchase this plugin, can you please tell me if I can monetise the plugin on the Regular licence as this is the only option available on envato-Code Canyon?
Yes absolutely you can monetize with ListingPro. That’s the reason why we built this in the first place 
Please check the PART 2 in this article which explains in details https://docs.listingprowp.com/knowledgebase/listingpro-regular-license/
Also check these https://docs.listingprowp.com/faq/can-i-earn-from-my-directory/ VIDEOS: https://youtu.be/vs4B6k6kv7k https://www.youtube.com/watch?v=57UXAr61nvgHope this helps!
Hi,
Paypal V2 not supported?
When you visit https://developer.paypal.com/docs/api/payments/v1/, it tells you to go to V2.
Also, V2 seems to have a different set up.
V2 for example has Client ID, Secret Key and Paypal account.
V1 has Paypal API Username, Paypal API Password, Paypal API Signature
So just wondering if Paypal V2 is supported, how would we fill out the paypal requirements in the backend?
Thanks.
Norbert
Hi reservationbargains,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hey, i need to create a directory for Accountants only, is this theme the right one? I see you have classic, places & restaurants…
Hi Simbesayi,
Thank you for your interest in ListingPro!
Yes, you can build a directory business where you can list accountants only.
Let us know if you have any more questions.
For more please checkout our Pre-Sale Help Center.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
I am very interested in Medical Directory Add-on for ListingPro.
Could yout tell me if the MedPro premium plugin will offer a different front-end submission for each category?
For example. It will be nice if we can choose diferent form fields for doctors, clinics and hospitals to add their information.
Best Rergads.
Hi Alberto!
As mentioned on your email, right now we have this information only that we can share with others.. -> https://youtu.be/rMdgoxUnbFE
Thank you for your understanding.
If you have any other questions feel free to ask 
Best Regards,
Natyra from Cridio
Customer Success Ninja
Check this for more info http://listingprowp.com/medpro
Hello, I had already bought the theme but I lost my access to my other envato account, is it possible that they give me a discount coupon to buy the theme again? Thanks
Hi Seofutureweb,
Please kindly contact Envato regarding this. They may help you get your account back.
Regarding the discount: Envato isn’t running any promotion right now. We will notify you if there’s any promotion any time soon.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to inform you that Envato is running a promotion. You can get the ListingPro theme for $41 only. The offer expires in 2 days. Hurry up!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello author,
I have purchased your theme and stuck in initial level. When I install theme and activate it, it generate log of dummy blog posts or something else and my front page get halt and loading posts…... can you please fix this issue. my website is : https://fostanchic.com/Hi hamaclb,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
hi, wich is the search filter shortcode? does your theme have shortcode for filter?
Hi gato3600,
For all technical support questions or post-sale how-to questions please Open a Ticket. One of our expert technical support agent will get back to you soon.
We recommend you to check out our Post-Sale Center for FAQs, Docs, Video Tuts, Community and more to avoid unnecessary wait time as many of the common questions has already been answered here.
In the comments here we can only assist with PRE-SALE non-technical questions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
As mentioned in the support ticket there are no shortcodes for filter.