38 comments found.
Hello, how do you delete the products categorie’s on de products grid?
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sr. where are the update changelog????
Hi there,
Thanks for writing in! The changes that were made were performed by our marketing theme and once an update is released, the changelog will be added as well as you will for sure be notified about it.
If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! i’ve bought the theme and i have a question: is it possibile to install it on more than one wordpress and use it for different websites or the license is usable only once? thank you!
Hi there,
Thanks for taking an interest! As per regular license you can only use it on one domain.
If you need any further assistance, we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
does it work with wordpress 5.6???
Hi there,
Thanks for taking an interest!
It is compatible but please read this article here. Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! is it possibile, on the homepage of this demo https://marra.qodeinteractive.com/beauty-center/ , to not use the slider or to reduce its heigth? And, in the two boxes below, to use two images as background? thank you!!
Hi there,
Thanks for taking an interest! Yes, you can either reduce the height or remove the slider completely as well as you can add an image on the boxes that are below.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, could you please quickly answer my ticket #84611
delete
Hi there,
Once we check we do see that your request has been handled.
Thank you for your patience and please continue the conversation with our support team if you need any further assistance.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, why you say that this theme is compatible with WPBakery Page Builder 6.1.x but when i try to install there is only elementor? Is there a demo import with WPBakery? How can i ask for a refund?
Hi there,
Thanks for writing in! The theme can be used with WPBakery as well. Native import method comes with Elementor, so when you run import tool you will get Elementor content, however, you can switch to WPBakery and use it instead, all the same, shortcodes are included as well. Do note that WPbakery is not included within the theme thought and that you will have to build your own content with it.
When it comes to refund you can read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The support for this theme is VERY LOW, Need to solve this, please update the theme to the latest version of Wordpress, the theme language files are also missing. Thank you
Hi there,
Thank you for reaching us!
We could not locate any request created from your Envato username, so could you please provide us with your request ID.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, Could you please answer to the tickets? Thanks
Hi there,
Thank you for reaching us! Once we check we can see that your request has been responded to, so if you need any further assistance please continue the conversation with our support team.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, look n feel is great, but theme still seems to have bugs. I opened a 2 tickets still no response. Thanks in advance
Hi there,
Once we check we do see that your request has been responded to, so for any further assistance please continue the conversation with our support team.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, thanks for amazing theme, i have problema on single product woocommerce, alway select “Booked Appointment Service”, the product produce error 404.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
opened ticket almost 4 days ago now, with a critical issue but no response on your support forum…can u please reply?
Hi there,
Sorry about the delayed answer, however, we do not operate during weekends. Anyway, once we check we do see that your request has been responded to so if you need any further assistance please continue the conversation with our support team.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello! Nice theme! I would like to create other overlay decoration types, but I don’t now where to add them. Hope you can help me, thank you!
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers
Hi there,
Thank you very much, we are glad you like it!
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Congratulations…Nice work..GLWS 
Hi there,
Thank you very much! We are glad you like it.
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good luck!
Hi there,
Thanks a lot!
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Great Work, Congratulations GLWS 
Hi there,
Thank you very much, glad you like it!
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Nice work
Hi there,
Thanks a lot! We are glad you like it
Support
Mikado Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.