Hi,

I would like to know how to add an offset to the scrolling to an anchor. Currently the navigation bar is hiding what the anchor it is scrolling to.

Thanks Callum

Hello, is there already a compatibility between latest wordpress 5.7, The Gem 4.7 and the WP Bakery Page Builder 6.6, or will there be another update soon? Thank you!

Elementor plugin is not working after an update, now i have to deactive elements plugin to use elementor. do anyone else have same problem i am facing?

Pre Sale question ! Your theme is really fast i am really interested in your theme i want to know few things! 1: can your team help me to setup theme like this https://www.simform.com/ ? 2: in url https://www.simform.com/ , we have many carousels. i have Wpbakery plugin (https://codecanyon.net/item/massive-addons-for-visual-composer/14429839) , which have element named CAROUSEL ANYTHING. 3: i want to make carousel which will be hover dependent, (as you can see 1st carousel in https://www.simform.com/ ) can your theme is able to make it possible, with help of any code or plugin ?

Hello, I am planning to buy your theme and have several questions: 1. Is this theme is completely compatible with Elementor, all demos are working and there is no errors and code problems (including speed of the website)? 2. Are you planning to continue to add new demos and blocks with new design, as I saw some of your old demos are a little bit out of date but new demos are perfect? 3.On how many websites (domains) can I use license? As I have major project and testing platforms. And I can I change domains if I need? 4. Is your theme fully compatible with multisite (being used only on major site not subsidiaries)? 5.The license is lifetime and I will get all updates including operating blocks always, right?

Recieved this error after last update. “VM2774:1 Uncaught ReferenceError: jQuery is not defined” Layerslider is not loading.

i tried to add new font with self hosted font, i added that but nothing happened in my site my font which i need it Droid Arabic Kufi

Hi,

I’m using “The Gem” theme in my website and reviewing the code, I have seen that the urls of the images in some cases are mounted with a description of thegem, the name of the template and with the format that has been chosen to display: thegem-blog-timeline-large.

Example:

How can I avoid adding this to the image path?

Thanks

Regards

Hi there. Although I have two valid licenses the update to the latest version is not possible. Info: Purchase code verification failed. Seems to be a problem with the theme update to version 4.7????

Hi, Can custom icons be used with TheGem for Elementor? When using WPBakery, you need to use the TheGem_child_user_icons child theme for that, but for the Elementor version, there is no such child theme.

Hi There,

I recently installed your Gem Theme to my WordPress to build out a site redesign for my business. I’ve already run into multiple issues:

- There are no page layout options for the header and main navigation. It currently only shows a hamburger menu and for a while didn’t even include my logo even though it was uploaded. I’d like to be able to see a full main nav in the header. - When I try to edit the hero section it the section tab disappears before I click on it, and the section I added above it doesn’t even show a section tab. I was told Elementor was included, but it’s the free version and many layout options and functions are “Pro” only. - Two plugins that also supposedly came with the theme aren’t working and can’t be updated/installed unless I pay for them “Layer Slider WP” and “Slider Revolution” - Footer creation is also incredibly confusing.

I thought I’d just be able to start building blocks out for my site like I did for my current older site – I used Site Origin for that.

I’d appreciate any help you can offer.

Best,

Sandi

your theme is spooky with Elementor: it just changes on its own from full width to boxed, without any interference from us, just after editing a page … the same with the footer: when you edit it it “suddenly” is boxed …

Hi,

Love the theme! Just a quick question to ask am I ok to use the images on my website or are they copyrighted?

I am using the Medical Theme

Thanks

Hello, could I please have the real address of the support? I have a big scrolling problem on iPhone.. I contacted you by e-mail.. Can I please have an answer

Thank you in advance

Hello how we can change the hover color and the share icons for the portfolio image? The only way is with css code inside the theme option?

why you guys didn’t reply my comment above even though you replied everyone else after my comment ?

Hi there. I am struggling to add the same title bar as my old pages after the last update. Do I have to change the website titlebars completely with the new titlebar builder? Is it possible to use the old version?

Hello, how can I add a background color to my sidebar?

is this normal?

Thank you

Hi, I can’t update the theme and the plugins . I got a message to activate the theme, but is already activated !