13032 comments found.
[Edit] Sent the message in the contact form.
Hello Rnotari!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details.
Best regards,
DFD Support Team
Hi,
Just purchased Ronneby. Activation code is invalid.
Rikard
Hello Rikard!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details.
Best regards,
DFD Support Team
Hi! I´m trying to submit a ticket but I can’t register with my purchased code in your site.
The issue is that I had active the theme in my domain but i needed to do a migration of the complete content of other site with WP migration and now I can´t validate the purchase code because seems to be activate.
Is the same domain, just something is overwritten. Can you help me?
Hello Ara_vm!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details.
Best regards,
DFD Support Team
Hello!
I need some help. I bought this theme some years ago and was planning to use it on a site. I installed it and used the code there but things didn’t worked out as planned and that site has been gone for a long time now.
Now I’m gonna design a new site and was planning on finally use Ronneby theme caus I really like it. But the purchase code isn’t valid anymore. I thought I dectivated it on the last site so I could use it again but it seems like it didn’t work.
So now I don’t know what to do. I want to use this theme that I once paid for but I need a valid code. Is there some way to deactivate it on the old site even though it’s gone or do I have to buy it again? I hope I can get some help.
Thanks in advance!
Kind regards Charlotte
My Purchase code is: d59f6a11-5c16-46e7-8588-a658b62b36a5
Hello Charlotte!
The code is not used on any sites but there are some issues with the code validation currently. Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details.
Best regards,
DFD Support Team
I’m trying to activate my theme, but the purchase code is not working.
It says “please enter a valid code”
Thoughts? Thanks, Johnathan
Hello Johnathan!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site, and WP access details.
Best regards,
DFD Support Team
Hello,
i am not able to activate the theme with the purchase code. The message is “Please enter a valid code”.
What is wrong?
Hello Regsus!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
Please i cant update ronneby core plugin, i’m trying to deactivate theme and reactivate with purchase code bate i can’t deactivate
Please i’ve my site down and need it for work reasons
Hello Javier1374!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
I just downloaded a new licence for this thems as I need to install it, but it is not accepting the new purchase code 8afe4590-64d0-4152-9ffe-b8dcc8f5e83d
Hello Bemery!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
Hi,
I need a help with few things.
1. I changed all the fonts to Open Sans and one custom font. However, some elements still have the default font. Mainly some buttons, links etc. I don’t see any other place I can change this.
2. Header 2 – I cannot find a way to change the default colours for menu items – especially the hover colour.
3. Row Delimiters – don’t work. Not with picture background. Once I made it work with colour on background but now it doesn’t work again even with the coloured background.
4. How to set the column offset? It seems your documentation is very outdated as you show this option there but it’s nowhere to find in Row Settings.
http://dbwebtest.eu/wp-content/uploads/2021/03/Screenshot-2021-03-15-at-17.19.43.png
Hello Bruno111!
Could you please get in touch with our support team via Envato contact form https://themeforest.net/user/dfdevelopment#contact or ticket here?
We’ll check and help you.
Best regards,
DFD Support Team
I deactivated a code from another site that is no longer used and tried using the code on a new site. It will not let me and says that I need to enter a valid code.
Hello RockitFitGear!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
activatiion with my code does not work! error message is: “please enter a valid purchase code”. please help – urgently!
Hello Sigridlue!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
I purchased the the theme yesterday and it hasn’t been used yet.
I’m unable to activate my theme still.
Can you please help
Hello Modicle_Studios!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
HaHi 2021-03-14 16:57:05 I bought the template dfd-ronneby. Unfortunately, I cannot activate the theme, the purchase code is inactive. I also can’t log in to http://rnbtheme.com/documentation/wp-login.php?action=register What can I do in this situation?
Hello Pianulka!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
Hi. I just bought and installed the theme, but I can not activate it (the downloaded purchased code does not work) and I can not install the plugins (it says “Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.”). The version should be the last one. It’s version 3.3.3. I checked the documentation but could not find how to solve this. Can you help? Thanks! Jose.
Hello Jose!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
I just purchased a license but the purchase code will not activate it. The and it is not used elsewhere (I just purchased it).
What is the issue?
Hello Qutaiba!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code, link to the site and WP access details.
Best regards,
DFD Support Team
Hi,
All of a sudden my main navigation changed – the slash delimiters are gone and the navigation is bordered for no reason now. Need to have slashes back.
Using Header 2.
Any idea why this happened?
http://dbwebtest.eu/wp-content/uploads/2021/03/Screenshot-2021-03-14-at-09.06.59.png
http://dbwebtest.eu/wp-content/uploads/2021/03/Screenshot-2021-03-14-at-09.07.05.png
Hello Bruno111!
Seems the menu items are anchors and lead to the sections on the page. Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and we’ll check what can be done.
Best regards,
DFD Support Team
Hi, i cannot activate with the puchase code I received today. Could please help?
Hello Hartung32!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code and WP access details.
Best regards,
DFD Support Team
Hi,
My website https://pasadenahome.pl/ was on the OVH server, which, unfortunately, was caught in a fire. We installed the last backup from December 2020 on the new server, but the template is not working properly, as you can see on our website.
Unfortunately, the IT specialist who configured the template is now not available. Can I get support from you?
Best regards Mateusz
Hello Mateusz!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the purchase code and WP access details.
Best regards,
DFD Support Team
Hi !
I have a problem to active my theme, the system tells me that the code is not valid.
My code :
7ed1376f-22e2-400b-ab24-f3d7f7717011
Hello Malenadf!
As we can see the code is already used for https://marielenadavilaferri.com/. Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact if our help needed.
Best regards,
DFD Support Team
yes, I had installed the theme in that domain, but that domain and hosting was canceled, it no longer exists for me, now I want to redo the seb site with my new domain and the theme but then now I don’t know what to do to activate it 
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact.
Best regards,
DFD Support Team
Hi,
Just installed Google Font DM Serif Display according to your instructions through FontSquirrel.
I need Latin Extended characters – they work in normal text but not in headings.
How to set this up properly?
Thanks.
Hello Bruno111!
Please get in touch with us via Envato contact form https://themeforest.net/user/dfdevelopment#contact and clarify the link to the element with custom font and WP access details.
Best regards,
DFD Support Team