189 comments found.
hello theme requirements?
You dont need any others theme. And our theme will cover your need.
Hi, for this theme which php version is more compatible 7.3 or 7.4 & Recommended PHP Configuration Limits
i’m using php version 7.2.34 while installing theme it is showing uploaded theme requires 7.3 and please let me know Recommended PHP Configuration Limits for Medizco theme.
You should change your php version from your cpanel.
And we recommend 7.3 or higher
I am getting this error. while importing demo content, Out of memory (allocated 17825792) (tried to allocate 8192 bytes) in /var/www/html/counselling/wp-includes/media.php on line 3653
i gave these PHP Configuration Limits
max_execution_time = 600 max_input_time = 300 memory_limit = 512M post_max_size = 200M upload_max_filesize = 200M max_input_vars = 5000
is anything to change? pleae help me in this issue..
Just change the memory limit to 900M
If not resolved. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi there, before purchasing… are the Pictures included in demo and can i use them for free? Thank You
Hi
Images are demo purposes only.. We recommend to use own images..
Regards
Theme Requirements?
Hi Here your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
Hi, Does this theme has one click demo import option?
Hi
Yes we have one click demo content install option..
After purchase follow our documentation.. We have detailed information how to install demo content.
Regards
Hello, I have a problem with the theme The letters “ş”, “ğ” seem problematic https://www.fixhaircenter.com/fue-sac-ekimi/ You can look at the letters “ş”, “ğ”
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I can’t create a support request. When you enter the site, the error appears in a simple way. I bought your theme. The letters “ş”, “ğ” appear incorrectly. Can you support please
What is the issue you faced wheb you trying to create the support ticket?
We need to investigate the issue why this occurred on your site.
Regards
There is an animation while the theme home page slides down. Can this be cancelled? I dont like the floating.
Yes you can remove this animation.
let us know if you need more info.
Regards
Hello, can you please tell me where to find the element to change this section on all pages? https://prnt.sc/15y87p2
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Does it support multilingual plugins? which of one?
Our theme support WPML multilingual plugin
does all sections support WPML? Header and Body and Footer?
Yes
but I saw someone that the footer and header is not compatible with WPML and he share a screenshot that in setting there inst any options to select different footer for other languages. And now I’m hesitant
Its already fixed with our theme.
Regards
So Im waiting for update and then will buying
This already in live.. you don’t need to wait anymore.
Excuse me, but I’m a little skeptical, can you show me a screenshot?
This is not our theme issue. This was loaded with the elements Kit plugin. They already fixed this.
Still I didnt see any fixed thanks for your support, im looking for to an other theme
How did you check without purchase our theme?
They have fixed this over 2 months.
I told u, My friend purchase it and I check it with his website, still, the header and footer don’t work with WPML and didn’t change with languages. thanks for your support but please be honest with customers. if you think this was fixed, I asked for a screenshot.
Talk to your friend to contact our support team.. they will help him about this.
ok of course thanks
Hi XpeedStudio Team,
I want to purchase one new license of this Medizco – Medical Health & Dental Care Clinic theme.
But before purchasing theme, I want to know some more information about theme:
1. Medizco theme is compatible with WPML, because i will develop English and Arabic bilanguage website.
2. It will support translation.
We are waiting for your reply.
Thank You
Hi
1. YES 2. YES
Let us know if you need more info.
Regards
Guys, Don’t buy this theme unless you are okay with the color hex codes they provide, If you want your colors to be displayed on the website you better don’t go them, I contacted their support theme and they are asking to pay for changing basic color combos, Waste of money !! I have been using Themeforest for a while now & never encountered such a situation, Low quality built. Disappointed. !! DON’T WASTE YOUR MONEY !!
Hey
I see our team help you with custom css. And if you need any more help contact our support team and please be patient.
Or please open refund request and buy another theme https://themeforest.net/refund_requests/new
Hello, We tried to enable the footer and header option to edit but is not working. It takes me to the posts pages but there is no footer and header to edit. Can you please help me? thanks.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello – After thoroughly checking the demo, I’ve come realize there’s no link pointing to the login and sign up pages for new customer to join or existing customers to login into their account.
I want to know before making my purchase.
Thank you.
Hi
You can easily add WordPress login URL into your menu or with topbar.
Let us know if you need any more help.
Regards
Is it possible to let users filter the products on the shop page by category? Currently you don’t have that showing in the demo.
Yes woocommerce default widget work fine for this.
Regards
Hi – The theme is not working – We updated wordpress – the theme is now broken – we updated theme to the most recent update – and it still is not working – elementor never loads – We need this site to work – as we use it for covid-19 self assessments – HELP….
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
i cannot change the style colors, the demo color doesn’t change no matter what, this green blue color is every where !1 Please reply ASAP.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Are images included in the package? Or can we buy these images?
Hi
Images are demo purpose only.
You can buy this images if you want to use this.
Regards
How do I install demos for this theme? Is there a way to do this? As per the knowledge base, I tried searching in Appearance and Tools but couldn’t find this option there.
Found it after activating a plugin which I had not activated. Sorry.
Hi
Please emake sure you have installed all required plugin with extensions.
If not resolved please contact our support team. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
Thank you, I could see the demos after installing all the required plugins. However, I am getting a cURL 56 error when I try installing the first demo site. I have raised a support ticket for the same.
Please contact our support team. They will assist you about this.
Hello!!! Make heading 1 in the body of the page. At the moment, tag 3 is wrapped there.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, I want the title of my blog posts to be in the H1 or H2 tag, but I couldn’t find it in the settings. What should I do?
Hi there,
This issue will be fixed in our next update.
Regards
Hello, how can I change the blog design? I do not want it to be subordinate.
Hi
We have some default options in customiser. And also you can change the style with our child theme.
Regards
I bought the template and now i can not install it gives me on elementor Cant edit. Can you help us.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Also having major issues with the latest update and elements kit lite plugin. Content not loading etc. At this rate I’ll have to rebuild the site from the start without this child theme.
Hi
This issue already fixed of our theme. Please update our theme with latest version and and update our medizco essential plugin. (Or remove the medizco essential plugin and reinstall again)
Regards
