19046 comments found.
Hello, I’m thinking in buying a new license for another site but first I want to try the theme in localhost. Question: if i buy a license, is it possible to deactivate the license for the localhost and activate it for the production site? If afirmative, waht should I do? Thanks in advance
No bother. I found the answer
thanks anyway!
Great, thank you for the update.
I activated demo without a shop and decided later on I wanted a shop and added woocommerce plugin myself. Any reason why the header doesn’t get recognized in the woocommerce pages?
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Sent you a message. Looking forward to your response. Thanks!
Thank you. We will respond as soon as we check.
hi, do i get all 600 website template in 59$ or only 1
Hi,
yes, all 600+ pre-built websites are included into single theme.
Best regards,
Muffin Group team
Hi guys! Its possible to make something like this: http://ibris.com.ar/lasmarias_test/index.html?section=marcas with some of the demos in your theme?? with onepage maybe to change the background of the MENU when click the different sections, and change the image of the header. You can send me examples? thanks a lot. I mean when you open a brand like taragui for example. Thanks a lot.
Hi,
the link you sent, does not work unfortunately. Please make sure it’s correct.
Best regards,
Muffin Group team
Hi !! Yes you are right please take a look now! Thanks!
It still does not work. The site keeps loading forever and nothing happens.
Hi, I’m getting a lot of Spam recently through my site www.erdenkind.com built with the betheme. My hoster says it’s because the recaptcha gets bypassed somehow. Please check my site: www.erdenkind.com and let me know how i can fix this issue. We are using the ReCaptcha v2 for Contact Form 7 plugin and updated it a few weeks ago but still are getting tonnes of Spam. Thanks, Nina
Hi,
if you are sure that you get this spam due to recaptcha, this question is more to Google and not us. Please contact that Contact Form 7 is external, 3rd party add-on.
Best regards,
Muffin Group team
Hi, I’ve bought this theme on 2016 and have change my website many times. The last time, I was using the theme licence on msballet.com.br. We deactivated this website and forgot to remove the licence and now I can’t use on the new domain. How to proceed? My registration email is rafaelhenriquevenancio@gmail.com
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Nice! Thanks a lot. Got it!
You are welcome! 
hello I bought a license for your theme yesterday and when I enter it in your support space it tells me that the key has expired and prevents me from creating a ticket … for information I have to install this theme https://themes.muffingroup.com/be/internet3/ and I cannot find the corresponding slider in the zip provided with the slider revolution, can you tell me which one it is or how to get it? thank you in advance
Hi,
from what I can see, you’ve already created an account on support forum few minutes ago and left the same question on forum. In such case, please await for the message on forum as it’s pointless to duplicate messages.
Best regards,
Muffin Group team
Hi, I checked your demos but I did not find much Woocommerce Shop product filters. Is it possible to get a modern filter possibility like this with Betheme? https://prnt.sc/10przta
Hey,
sure you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Example filtering, you may check on https://themes.muffingroup.com/be/theme/shop/
However, it’s up to you and your needs, what filters you will set for WooCommerce.
Best regards,
Muffin Group team
Hi, thank you for the link. My question is if I can use color or size filters as shown on my image.
This question is more to WooCommerce author but as far as we know, both, color and size filters are included into plugin.
For more details, please visit Woo doc: https://docs.woocommerce.com/document/woocommerce-widgets/ and https://docs.woocommerce.com/document/woocommerce-product-search/widgets/product-filter-categories/
I am trying to install rebuilt site, but I am getting error WordPress filesystem error.
Any suggestions please. I have updated permission settings on all the folders and files as well.
Thanks,
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hello I have just purchased this theme and I have an issue when I tried downloaded it on my local web server I got that message “the link you followed has expired” . I have managed to unzip the theme and place it in my wp-content theme folder but now this is what I get as information: https://gyazo.com/7ba75329e6cc882156c014a66e9ee584 . Please could you please help me
I have another query please, I am using the prebuilt horses template and I cannot edit it with elementor , I can only add extra elementor sections. How can I fully edit the prebuilt website using elementor?
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Coming from Uncode theme, I wanted to see if any user here are using this theme for a photography website? If so, can please link me the url, I want to see how optmized it is in real life, because I bought over 20+ theme and they all do bad on speed test once it’s fully done. It’s alot of work, rebuilding site from scratch 
Hey,
all photography related pre-built websites, you can check on https://themes.muffingroup.com/be/splash#websites (on the left hand side, just choose Design & Photography filter).
Best regards,
Muffin Group team
Hello, I want to purchase a template https://themes.muffingroup.com/be/hosting/ but I’m interested in the question of how the blog page will look in this particular template
Hi,
the blog page will look the way you will set it up. You can check other pre-built websites with blog as there is many different layouts included.
Best regards,
Muffin Group team
Hi, my client bought your theme in 2018, he has the purchase code, theme is registered and installed on his wordpress web. However, the theme for some reasons is not able to update. I wanted to ask this in support forum, but I cannot register there (Support period expired on: October 30th, 2018. Please extend support or buy a new license @ Envato.). So I went to Envato to extend support. However, it is not possible, there is no way to pay for support if I’m not directly the customer (my client is, not me). But my client doesn’t want to bother with this extend, I’m here for him, nor he wants to give me his credentials (obviously). So, HOW can I pay only for support, without buying the whole license? THank you for help.
Hi,
the support can be extended for already existing license and not separately. Thus, you have to extend it for client’s already existing license or buy a new license if you want to do it on your own account.
Best regards,
Muffin Group team
Hi, I have a problem trying to add more than 6 wraps on the same page, if I add 7 or 8 only the first 6 are shown, what should I do to prevent that?
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Hi, on your sidebar it is indicated as the last update date on March 13, 2021 … Unfortunately, it turns out to me that the latest update released is on February 22 (version 22.0) as indicated on the BeTheme main page. Which of the two is correct …? I also point out that from today the site, still under construction, has become very slow …
thank you p.
Hi,
both are correct. The most recent version is 22.
Best regards,
Muffin Group team
Hello! I have registered the purchase code on a domain that has expired in the meantime. If I want to register this code again on my new domain i receive this message: Purchase code already used. Please deregister purchase code and remove theme folder on: example.ro. Can you help me with a solution for this issue? Thanks!
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Hello, the image in the slideshow stop working on the homepage with the last version of Betheme as you can see here : https://hydrotech.lu/ Do you know what is the problem ? Everything is updated (betheme, WordPress and revolution slideshow from Betheme packaging plugin). Thank you.
Hi,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course. Please do not forget to attach the link to site/page you refer to.
Best regards,
Muffin Group team
Ok I found the solution, so I post here in case someone else would have the same problem. It look like BG fit option in the revolution slider was not set caused by update from very old version due to settings legacy. However, you can solve the problem by changing BGFit option and resaving again.
Great, thanks for the update.
HI, i want to use BeHosting theme as shop theme, but in demo there is few section in behosting front page, but when i check in my frontend it says “there is no product added “
Hey,
please be so kind and send us WordPress dashboard access privately through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Sticky header just randomly stopped working. Button in Theme Options is On. Toggling it off/on does nothing.
Hey,
please make sure you use the most recent version of Betheme because sounds like you do not but updated WordPress itself to the most recent version only.
Best regards,
Muffin Group team
Hello, quick question. I have purchased your theme multiple times so far.(from diferent acounts for my clients) now i have a project, and i need a little help, cand you please show me how can i position the title page and the font size like in this example ? I need the page title big and left position…
Link example => https://drive.google.com/file/d/17R7gxfdjf4dYWIUC_hoAPSuIEyPrd7FZ/view?usp=sharing
Hi,
you can do this with included options located in Betheme > Theme Options > Header & Subheader > Subheader and Betheme > Theme Options > Fonts > Size & style sections.
Best regards,
Muffin Group team