Hi there, I can’t activate my theme with my purchase code. There is an error saying: “Could not find a sale with this purchase code. Please double check.”

Well I double checked, the code is correct. How can I fix this?

Hi, there seems to be some kind of bug when submitting contact form 7. The ajax loader (or whatever spinning circle loader it is) never stops spinning. The form is however submitted successfully, but it looks kind of stupid when the loader never stops. Some visitors might think that the form wasn’t submitted because of that.

I’ve experienced this on a couple of sites using flatsome, with different hosting. So it’s not just a single case.

Is there a way to disable the automatic scroll when a button is clicked via scrollTo()? It is interfering another plugin and i’m not using the function.

hello, I have a problem. When I select the sub-category and parent category of the product, the category on the product catalog shows the parent category, and what I want to display is the sub-category. How do I set it? Thanks.

In the testimonial element, is there a way to automatically update any recent actual product review/testimonial my website gets from a customer? I dont want to write my own reviews. But I want them to be added automatically for the actual customers.

Hello,

in Product Category Admin, we have the field “Bottom Content” to add text under products.

How to add text under product in the Main Shop Page ?

Thank you.

What kind of mega menu can I use (compatible) on this theme. For example: https://codecanyon.net/category/wordpress?term=mega%20menus&utf8=%E2%9C%93#content

Thanks Jen

Hello, I have a problem with Flatsome, when I try to edit any page of the site, most of the elements stay loading and it does not allow me to edit them, I would like to know if full support is necessary to obtain a solution or if it will be corrected in the next update? Thanks!

Hello, My “Product Sidebar” stopped working. Any widget I place does not show on product page. Can you help me?

Can we have flatsome themes options for editor role?

Hello, where / how to tranlate the string “Check this out” in an email template after I click “Email to a friend” icon?
Regards, Dominik

is this compatible with woocommerce 5.1.0

Hello, I add products on a test page. https://i.postimg.cc/sxf3DFF4/20210323100156.jpg

If I want to show all my products here, can we have a pagination? seems elementor has that function. https://i.postimg.cc/K8Thbcky/20210323100310.jpg I mean like this, have pagination, but not the shop page.

Hi guys,

I started pulling my white hair as I couldn’t find a solution for my limited WordPress ability. I am using Flatsome theme for my website and got to where I wanted to add a search function inside a page. the search is there but will not pull any info except the page name. the search is not on the header but inside the page as a widget. please help and tell me what I am doing wrong.

i went through Flatsome UX docs and videos but nothing like what I am looking for

Thank you,

Rachid

Some product images are of different aspect ratio. Scrolling through them on front end (e. g., https://цветозавр.рф/shop/gorshki-i-kashpo/design/beton/kashpo-cilindr-seryj-lednik/ ) make the lower part of the page move up and down. How can I make it so that the page is steady even though product images are of different aspect ratio?

Do I need a separate wishlist plugin like YITH WooCommerce Wishlist or Flatsome already has everything for wishlists to work?

Hello,

The ux_image_box Shortcode generate an alt=”bg_home”

Any way to change it to the image ALT text ?

Thanks

Hi, When I have tried to register the theme it is showing the folowing error message “The token is valid, but the Envato user associated with it doesn’t seem to have purchased Flatsome. Double-check that you were logged in with the same user that bought Flatsome when you created the token.” I am not using this theme in any other project. Can you please help me on this.

Hi, in the update 13.13.2, there is an incorrect operation in the “Product Related” on the product page, the product image disappears. I had to do a rollback on 13.13.1 works stably.

Hello i have just purchase yur theme but i have 1 thing that i want you to respond me before i ask for refund. Why do you need in the token to know what items my accound has purchased? is this not illegal as the GDPR? i understand that you have to know that i have purchase your theme, so to need the “view your purchases of the app creator’s item ”, why you have in the list to check ALL the purscased items my accound have?