26687 comments found.
Dear friends We are looking for a theme for our web. We need a theme for a restaurant but we are looking for a theme with woocommerce where the product list was shown without images Do you have anything like this?
Thank you very much
Hi there,
Thanks for writing in! We do have a lot of Restaurant demos so please feel free to check our landing page https://bridgelanding.qodeinteractive.com/ and search through our demos. As our theme is compatible with WooCommerce you will for sure be able to create a shop page. When it comes to the portfolio list there is no option to hide the images, however this can be done with a small piece of CSS code.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi, the main menu on iPad Pro does not open the submenus, it goes straight to the page. Pls advise, thanx
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi there, it’s wrong in the demo as well, I think it’s a general bug. Try opening the submenu of HOME or SHOP on https://demo.qodeinteractive.com/bridge/ on an iPad PRO (tested on iPad Pro 4). Does not work.
Hi there,
This is really easy to fix, thank you for pointing it out. Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Do you mean the fix where in your case HOME and SHOP can’t be linked? I’ve read yout that, tha’s no solution to me, I need the links.
I think this should be a general theme fix for everyone. Imagine all the bridge users that – like me – did not even kow of this bug for months or years? How do they fix it if they don’t know of it?
Other themes handle it like that: on touch screens, the first click/tap opens the submenu, the second klick/tap open the underlying link. Is that possible to program for you guys?
Hi again,
For now, this is the only way to make the header work like you want on touch devices. We will forward your suggestion to our dev team, and they will consider it for a future update. Thank you for understanding. If there’s anything else, please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Hello how are you ! I consult them because my site map stopped showing, I copy the console error code. Could you give me any suggestions? Thank you in advance. Greetings
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (ui.js, line 0) [Error] SyntaxError: JSON Parse error: Expected ‘}’ parse (default.min.js:5:13146) (anonymous function) (default.min.js:5:13146) each (4eyvx.js:3:2886) each (4eyvx.js:3:851) showGoogleMap (default.min.js:5:12933) (anonymous function) (default.min.js:6:25642) i (4eyvx.js:3:27455) fireWith (4eyvx.js:3:28215) ready (4eyvx.js:3:30018) K (4eyvx.js:3:30374) [Error] The source list for Content Security Policy directive ‘script-src’ contains an invalid source: ’’strict-dynamic’’. It will be ignored. [Error] Failed to load resource: the server responded with a status of 404 (Not Found) (styles.css, line 0) [Error] The source list for Content Security Policy directive ‘script-src’ contains an invalid source: ’’strict-dynamic’’. It will be ignored. (x4)Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins also you can always provide us with your website URL so we can check this.
Thanks.
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HI, ok thanks for answering. I’m testing why that happened after installing the Fast Velocity Minify plug to minify CSS, SCRIP AND HTML code, now I deactivated it and activated it again and it works, THE MAP IS SEEN, it may have to do with that, I am testing.
Greetings
Hi again,
Please note that we haven’t tested any 3rd party plugins with Bridge, other than the plugins already stated as compatible on its ThemeForest page, and we can’t guarantee that they will work.
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Hi, I have used your theme for years and I am pretty sure there was an element called interactive banner which did not involve using image with text hover or adding any button to it via a shortcode. I am looking for the element which has an image you click (without a button) and with in icon and title on the image, what is the element I need to use please? Been looking for one hour. Very frustrating as under elements you cite “interactive banner” and it does not exist as such or no longer exists. But again I am just after the element which used to be link + icon + text on image, not underneath. Thx NK
Hi there,
Thanks for writing in! Is it perhaps banner as you can see here: https://bridgelanding.qodeinteractive.com/elements/banner/ This is our shortcode called Image with text over, and the Interactive banner presented as here: https://bridgelanding.qodeinteractive.com/elements/interactive-banner/ is the same shortcode with diffrent settings set.We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi thanks for your prompt response. Image with Text does not have an icon nor a link, Image with Text Over does not have a link and Banner does not have an icon option. I managed to nearly get what I wanted with a bit of fiddling but from my experience with your theme I do not remember having to fiddle before as I used to always get the right element for what I wanted to do, first time and each time. I think you should have a proper interactive banner element which has all three options/settings: text on image, icon on image and a link on image (a button is not always suitable or looks weird). Thx NK
Hi there,
You can use this shortcode (Image with text Over) to create a promotional banner.
Image – Upload the image for your banner. Link – Enter a URL link for the banner to lead to. Target – Choose whether you would like the link to open in the same browser tab (“Self”) or a new browser tab (“Blank”). Vertical Alignment – Choose a vertical alignment for the banner content. Content – Input the text you would like on the banner.
Image with text Over does have an icon which you can choose, and you can also add button inside the content field.
We hope this helped.
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Thank you. NK
Hi there,
Glad we could help!
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Hi there,
I absolutely love this theme but since the update I’m having issues with styles and fonts showing correctly on mobile and Chrome. And this changes from page to page. Sometimes it will show properly and other times the text will not show the proper styles or the updates. I’m just wondering if this could be something with the latest update? All of my plugins are up-to-date and I’ve disabled them to see if any were the culprit. I can’t seem to see what’s wrong and it’s not consistent. Sometimes the page loads properly, other times it doesn’t, but it’s only on mobile and Chrome.
Thank you so much! This is such a fab theme!!!
Hi there,
Thanks for writing in!
Could you please provide us with your website URL so we can check this a bit closer.
Also try to navigate to Qode Options > General and save your options. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks so much for the quick reply!
my website is: www.butterandbodoni.com
I did go through all of the Qode options in General and Fonts and checked/saved everything but I couldn’t see anything that could be causing the issue.
Hi there,
We have checked your website on different browsers and visited different pages but we could not replicate the issue at all. Have you contacted your hosting server to see if this might be server related?
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Hi – Is elementor updated via your theme update or separately? Thanks!
Hi there,
Thanks for writing in!
Since we are using free version of Elementor plugin you will be able to update the plugin from your Plugin left side panel manually.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi, If i want to access the pro feature of elementor, is i want to purchase the license
Hi there,
Thanks for writing in!
The theme is compatible with the free version of the Elementor plugin which is more than enough to achieve anything you do see on our demo website. When it comes to the full compatibility for Elementor Pro, you could get access to Elementor Pro widgets for sure using the Pro version of the plugin, it is just a matter of the custom header and footer feature that you will need to make some minor adjustments and you can get help from our support team with that. Otherwise than that you should know that our theme does have a variety of options that you can use to build your website. So if you wish to include the Elementor Pro custom header and footer this will require minor customization, which you for sure can get help with from our team.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi – I am editing a website using bridge and if I make changes on the logo or quote options like elements – the whole site css changes and UI crashes.
Hi there,
It is a bit hard to tell from here, so at least your website URL would help
Also please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
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I bought the theme but Bike Brand demo is not included. Am I missing something?
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Possibly you have forgot to update the theme and plugins especially Birdge Core plugin, as this demo is new and has been added in the previous update.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Conflict between WP Bakery and Bridge Core. Hi Guys, I’d installed the online agency template but when I’m trying to edit the content the page doesn’t run. I detected that I have a conflict with WP Bakery and Bridge Core, could you help me please?
Hi there,
Thanks for writing in!
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
Keep us updated on this.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
I’m writing since there’s an issue with the Bridge theme we have installed.
I’ve set the ‘Back to Top Button’ visible through the Qode General options (Show ‘Back to Top Button’). However, for some reasons you can only see it when logged in as admin, while it’s not visibile in all other cases.
How is this? Is there a way to fix the problem quickly?
Please take into account that this is not a support request, but rather an issue stemming from the theme that needs to be addressed. Let me know if I can send you in private link and credentials in private to check this.
Thanks a lot in advance,
Riccardo
Hi there,
Could you please provide us with your website URL so we can check.
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i installed bridge on a staging website which was removed by mistake and i asked your support to deregister it from side but he keeps asking me to remove all installations from deregistered websites to allow me to use my purchase code !! Really disappointed as i am one of the first buyers who trusted you
Hi there,
Could you please provide us with your request ID so we can check. Also please note that you are entitle to use one purchase code for one domain as per regular license, and you can read more about it here
No doubt that our support team will help you however the regular license is as we explained.
So please provide us with your request ID so we can check.
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How can i know in what domain i have my purchase code activated ? I can’t remember
Hi there,
Thanks for writing in! You can always send us a mail providing your purchase code in it and our team will help you with this.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Hello I’ve delete the Bridge Theme and have forgotten to deregister the Theme. Can you please help me?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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I can’t deregister by myself. I need the author to do that for me.
Hi there,
That is why we have directed you to our help center and our support team will be for sure happy to help!
So please submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Select Portfolio part of
Qode Interactive
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Hello, Is there any way i can make the top header bottom border “in grid”? Thank you!
Hi there,
Please check our tutorial about setting up your header here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Is the theme WP 5.7 ready?
Hi there,
Thanks for writing in!
It is compatible for sure.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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i bought regular license and i wonder if can upgrade to extended ? and if i have the extended license will i be able to use it on multiable domains ?
Hi there,
Thanks for writing in! Please read about the difference between the regular and extended license as well as you can always contact Envato for further more information about the extended license options.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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How do I deregister a theme without having access to Wordpress?
Hi there,
Please note that that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail providing your purchase code in it and our team will help you with this.
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Hi, how can I control the image sizes again? As now it does not generate any thumbnails.
Then how do I activate the “Design Options” option in the WPBakery plugin as I can’t change the responsive settings?
Hello there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center, include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, thanks for replying, I have created the ticket but I still have no answer, do you know how long it takes to answer ?
Thank you very much.
Hi there,
Once we check we do see that your request has been handled, our usual response time is within 24h.
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Trying to deregister the theme from a website that no longer exists, so I may install on a new website. How can I do this?
Hello there,
Thank you for reaching us!
Please contact us through this email, and include your purchase code in the email, so our support agent can assist you with deregistration.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
