1297 comments found.
I was about to buy this theme. The price I see yesterday is $79, but now it shows $99. Its totally unfair ?? Can I buy this theme with $79 ?
Hello, we are currently updating with a new price of $ 99 since the sale of 4000 copies. We would consider if there were too many people complaining about the high prices.
Thanks
Hello, I recently purchase the Kalles theme. I’d like to remove the top footer space if possible, I’m not sure how to do it. I’ve watched every video and forum available. Can I get some help on this please?
Hi, please help us open a ticket at http://support.the4.co/ so we can help
Thanks
Hello, I just recently purchased this theme and it is great. I was wondering if it is possible to put arrows on the left and right of the pictures on a product page so customers know there are more pictures to look at? (Customers visiting using a mobile phone).
Thank you!
Hi, can you please help me open a ticket at http://support.the4.co/ so my team can help you?
Thanks
For swatches it says” WARNING: Max settings 200 code custom color. If you want more than, please contact support us, Kind Regards!” Can you get us 250 colors for the color swatches below the product image?
Just to clarify what we meant is that we need 250 colors as swatches.
Hi, unfortunately it doesn’t related to our theme. Shopify only allow maximum 200 block so you can only add 200 custom code.
Thanks
So sorry, i just checked in Shopify forum, seems you can add up to 250 Thanks
As per your theme documentation, its says we need to contact the theme author in case we need more then 200 custom colors. Our requirement is 250 custom colors. Can you please facilitate this request? This is been over 4 days and its delaying website go live for our Client.
Hi, Please open a ticket at http://support.the4.co/ so we can discuss more
Thanks
Purchased the theme and very satisfied with how detailed the documentation is and would recommend . Im am having trouble with displaying my products on all of my collection pages. None of my products show up . Can you help . I been at this for 8 days and no luck .
Hi, sure….just help me open a ticket at http://support.the4.co/ and provide a ticket ID in the comment so I can take a look it immediately for you 
Thanks
I have a ticket already open …..
65943 – Ticket
Thank you for the quick response.
Thanks, we will check it now
Ok , Perfect. I was hoping to launch the site tomorrow Monday March 29th . Hope you can help.
Hi, is there any way to increase the limit of 200 for swatches below the product image? Because we have more than 200 color. Thank you.
Hi, unfortunately it isn’t possible because this is technical issue from Shopify. We are working on a new app which allow you can use more than 200 swatches
Thanks
Hi, I recently purchsed this theme and I want to replace my current theme which is: Maryum n Maria . Recommend me a template from Kalles and how do I access different templates?
Hi, please help me open a ticket at http://support.the4.co/ and my team can help you with that
Thanks
Hi, I bought this theme a while ago and made some core file changes. I now want to update to the latest version. Do you have a guide? Will I have to reset my customisations or just the core file edits?
Hi, please help me check this guide https://kalles-docs.the4.co/installation/import-demo
Thanks
My version is 1.5
Can I update from 1.5?
Yes you can, please check our guide https://kalles-docs.the4.co/installation/how-to-update-the-theme
Thanks
Hi, really nice theme and has every feature I need to my business, but one, that is the possibility to select the product variant on the sticky add to cart button. Is there any plan to add this feature?
Thank you.
Hi, currently on sticky add to cart, we keep it simple to easy to use but we will consider to check if able to do
Thank you
Do you plan to add more hover effect on image product (Add to cart, Quick view, etc)?
Thank you
Hi, can you email us to the4studio.net@gmail.com and make more clear about your request?
Thanks
Is there a way to change the font size of the price on the collection page or in the product grid?
Yes, please help me open a ticket at http://support.the4.co/ so we can help you with that
Thanks
Hi. Currently I am using a free shopify theme which is being translated by default from Shopify translate section. Will your theme apply all the translations as well? Thanks.
Hi, you have to translate all again to make it work with our theme
Thanks
Hi.
Is it possible to replicate a asos style switcher nav. Ie men and women. Then have the relevant menus below? Asos.com
Hi, unfortunately it isn’t possible
Thanks
Hi, I am willing to buy Kalles for Shopify, I just need to know if you have default included in your theme these features: cookies and gdpr popups, contact form, multiple languages and currencies, swatch color image, free shipping bar, newsletter popups, discount popups. Are all these features already inclued or should I buy other apps in order to do these?
Hi, some features require to use third-party app like multiple language because we only make it compatible with our theme. A rest built-in theme so don’t need extra app, but if you need advance features like gdpr popup so you can use app instead from theme.
Thanks
Hi, could you please have a look at tickets #58692 and #65245? I’m sending fixes for bugs, but I don’t think your first line support has the programming knowledge to understand this. My guess is the fixes aren’t passed on to the developers. Not sure how to best approach this in the future.
Hi, let me check with my support team
Thanks
Hi,
Pre sale question : is it possible to disable the “add to cart” button effect (pulse)
Best regards
Yes, it’s possible Thanks
Can you optimize more the mobile version? Your demos are getting horrible scores in Google’s page speed tests for mobile.
Hi, from 2.2.2 we have optimized a bit, please try to update to this version and check again
Thank you
Hi I like your themes But it’s with Arabic support like detail
Yes, our theme is support Arabic language, more detail https://the4.co/the-best-rtl-shopify-theme-arabic-shopify-theme/
Thanks
hi, im searching for the option to add “shop” or “lookbook” in the portfolio post, how is this possible? thanks
Hi, please check this guide https://kalles-docs.the4.co/features/lookbook#1-blog-description-lookbook
Hi, Is it possible to try this theme before purchasing it?
Unfortunately it isn’t possible 
Thanks
Hi Just had a question about the home page banners. Is there a fixed size for the banners or do they adjust as per the image size?. I was comparing this theme with impulse shopify theme and all their sections on home page adjust as per image size. Please confirm if this flexibility is there in this theme as well.
Hi, you can config the width of banner and prepare a correct size for that, it’s difficult to explain a bit but I believe it can easy to config.
Thanks
So If I config the banner will the other sections automatically adjust?
this home page banner is very important for me, if it doesn’t work will I be able to request for a refund in the first 7 days? Kindly confirm me on this.
Hi, we follow a refund policy here https://themeforest.net/page/customer_refund_policy
Thanks
