194 comments found.
Hello,
May I know the size of the theme please? A client wants to know the approx size for provisioning.
I want to add “Read More” link on event grid. I am using event module on elementor to show event grid on frontend. We have Post Excerpt option but I want to add “Read More” link after excerpt to show remaining content or take user to event page. Please let me know how to add “Read More” after excerpt on event grid. You ca see events grid here https://kcdsi.org/our-events/
Hi, Thanks for your question. Any third-party plugin or customization issue is not under our theme-free support. We try to check our theme using the event module and inform you as soon as possible.
Best Regards
I just updated my theme to the latest version 1.09 and it seems to have broken the menu. The drop down arrow no longer shows. https://ibb.co/6m9HsRd Any tip on how this can be fixed?
Hi, Thanks for your question. You need to update the latest version of the theme and chariton master plugin also. Can you please share your installation plugins list screenshot? it better for us to check and assist you.
Best Regards
I have the latest version installed. Here are the screenshots of what I have installed. https://ibb.co/kQ7QjvS https://ibb.co/t4TzJrV https://ibb.co/hFXKG2r
You installed the Performance Cache WordPress plugin, please log in to your dashboard & clear your all caches as well as the browser caches. we hope it solves the issue.
Support Email: johanspond@gmail.com
Best Regards
I already did that several times as I suspected that might have been the issue. Unfortunately, it’s still the same.
Can you please share your site URL via our support email? we check it and let you know as soon as possible.
Support Email: johanspond@gmail.com
Best Regards
Ok. Thank you. I have sent the email as requested.
Hi Johan, any feedback on what you think might be the issue?
Hi, We already check the issue and email you. Please check your email.
Best Regards
I have send the details so that you can check. Please check your email.
Hi, I installed the theme but the slider cannot display can I get a help
Hi, Thanks for your question. Please share your site URL with us. it better for us to check and assist you.
Best Regards
We are getting this error when we try and install the theme. Is there another way to do this we are not seeing?
Mon Apr 26 16:57:11.337357 2021 pid 27141 PHP Fatal error: Uncaught Error: Call to undefined function give_get_option() in /nas/content/live/cesmndev/wp-content/plugins/chariton-master/inc/helper.php:361\nStack trace:\n#0 /nas/content/live/cesmndev/wp-includes/class-wp-hook.php(292): chariton_give_setup_taxonomies(’’)\n#1 /nas/content/live/cesmndev/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array)\n#2 /nas/content/live/cesmndev/wp-includes/plugin.php(484): WP_Hook->do_action(Array)\n#3 /nas/content/live/cesmndev/wp-settings.php(560): do_action(‘init’)\n#4 /nas/content/live/cesmndev/wp-config.php(117): require_once(’/nas/content/li…’)\n#5 /nas/content/live/cesmndev/wp-load.php(37): require_once(’/nas/content/li…’)\n#6 /nas/content/live/cesmndev/wp-admin/admin.php(34): require_once(’/nas/content/li…’)\n#7 /nas/content/live/cesmndev/wp-admin/index.php(10): require_once(’/nas/content/li…’)\n#8 {main}\n thrown in /nas/content/live/cesmndev/wp-content/plugins/chariton-master/inc/helper.php on line 361
Hi, Thanks for your question. We just check your issue but not able to figure out any issue on our theme. Please make sure you install all required plugins or configure the theme as flowing the doc file.
If you need more information please let us know. we are happy to assist you.
Best Regards
I am using event elementor widget to show events on front page. I am using “Display Category Posts” option to show events only of selected category, but its not working. It still show all the events, not he events related to selected category. Please let me know how to show events of selected category.
Hi I need to transfer the plugin from my staging website to the clients website. The plugin is not working from one to another. Is there a reason for this?
Hi, Thanks for your question but we are not clear what you’re trying to do. Can you please clear us the issue it better for us to check and assist you?
Best Regards
Hi,
I would like to use Total Donations plugin instead of Give.
But I’m facing issues and found out that it’s caused by Chariton Master plugin.
The screenshot is taken on a local installation without Chariton: https://prnt.sc/11dv4n2Issue is on the live site with Chariton installed: Whenever I click on enter values (1) the whole window freezes and I don’t see the pop-up window (2).
The issue disappears if I disbale Chariton Master, but then the theme doesn’t work properly.
PS: The plugins installed my live site: https://prnt.sc/11dvkqp
Please help sort this out for me.
Hi, Thanks for your question. Sorry, our theme not compatible with the Total Donations plugin & we didn’t test it yet. If you want to use any other plugin instead of Give you need to do it by yourself.
Best Regards
Hi, I would like to change the social share icons and typography on the blog page. Is this possible?
Also, for the header I want the logo to be in the center. How can I change with?
Hi! I’m trying to edit the contact information in footer settings. 2 problems: - I can’t add HTML in icone title (I need to break lines) - I can’t get rid of the default tel link on the description. Can you help?
Hi, Thanks for your question but we are not clear about your issue. can you please provide us a screenshot of your issue which section you want to edit? It better for us to check and assist you.
Best Regards
Hi, I can’t add images here. The issue is in Chariton options/Footer Settings/Contact information I add some text inside an icon description and save: then the description in front end has always the tel: link. How can I remove that link?
Hello, I still need support on this issue. I can’t add screenshots here!
When I update title and icon description in Chariton options/Footer Settings/Contact information, I can’t removed the tel: link from the icon description in the footer.
Hi, Thanks for your question. We are not sure why you ask the same question again and again. If you are not able to add a screenshot here contact us via our support email directly.
Support Email: johanspond@gmail.com
Best Regards
Hi,
I am looking to implement the effect on the single team element that’s in the leaders team images here: http://pluginspoint.com/chariton/home-2/
I don’t seem to have the option to replicate the design. How do I go about this?
I am trying to remove the items from the hamburger menu but am unable to find the settings
Hi, Thanks for your question. We check yoir issue and informed you as soon as possible.
Best Regards
Hi, You can manage your hamburger menu option via the Appearance -> Widgets and Off-Canvas Toggle Menu Widgets Settings. We hope it solves your issue.
Best Regards
Hello, how can i install my purchase in wordpress (elementor) Im trying to import the zip file but its giving an error.
Hi, Thanks for your question. You can install the theme like a regular WordPress Theme. If you need more assistance please contact us via our support email.
Support: johanspond@gmail.com
Best Regards
Hi, Thanks for your question. Yes, you can easily manage the breadcrumb options via the Chariton Options page. If you want to manage the breadcrumb padding go to Chariton Options -> Header Settings to manage the spacing. also, you can manage breadcrumb settings via the General Settings -> Breadcrumb Settings.
If you need more information please let us know. we are happy to assist you.
Best Regards
On the cause detail page, on the right, there’s a section that says Donors, Shares, Followers, MAKE DONATION & SHARE POST. The links attached to the MAKE A DONATION is wrong… I can’t edit it…. I’ve been trying for hours… It’s says I have to edit it as a cause, unfortunately causes can’t be edited with Elementor. Please help
Hello Is it possible to add new font ?
Hi, Thanks for your question. Custom development issue is not under our theme support.
Thanks
Hello,
I am having a number of problems with the menus now, and I wish I didn’t have to write custom CSS to try to fix them.
Cannot remove the heart icon next to “DONATE”
Cannot vertically align the social icons on the right side of the top bar
To add a link other than email or phone to the top left requires editing header-default.php in the theme files
I also cannot add an icon or use any custom HTML there without editing the PHP
The menu is now right-aligned and the search button is above the donate button … no clue why this happened
I think you really need to add more configuration options to control the menus. I should be able to fix all of these things without having to edit CSS or PHP.
Please let me know how I can resolve these issues.
Hi, No need to edit any header PHP file to add links other than email or phone. Simply go to Chariton Options -> Header Settings -> Header Top Contact Info -> click add new and insert the link like https://themeforest.net
Best Regards
Hi,
Is there a way to insert a picture in the header for all the pages? I’ve been trying to do so and I can’t do so.
I’d like to insert pictures in the header section where it says the name of the page, there’s a huge void and inserting a picture there would make the page more vivid.
Hi, Thanks for your question. Yes, you can insert a picture in all the header pages via the theme options page. Go to Chariton Options -> General Settings -> Breadcrumb Settings and set your header image.
Best Regards
Hello Is it possible to causes wise donation?
Yes, you can add donation causes wisely. Please check out the give donation plugin documentation.
Best Regards
Hello, i used shorrtcode for cause but How to find out my donation goes to perticular cause
Hello Recurring Donations add-on is included in our theme or extra pay
Hi, Thanks for your question. Yes, we include the Give Donation add-on plugin inside our theme folder. You can use it for free.
Best Regards
Sorry I didnt understand its setting or code where is it option to activate
Hello, Recurring Donations is included or not?
Hi, We include the give donation plugin inside our theme folder and it’s totally free. If you want to use any premium addons you need to purchase it.
You can find more details here: https://givewp.com/addons/recurring-donations/ref/939/
Best Regards
