668 comments found.
Hey! I love the Summer Fest theme on the Elementor. And I want to use internet-equalizing, which is connected via a JS. The question is whether connection is supported in wp_head () or wp_footer ()?
Hello, I’m not understanding your question , sorry, what do you need to achieve exactly?
Ok) I need to connect a payment script. Does the theme support this feature?
The theme is fully compatible with WooCommerce and we have specific tutorials to create a music store or also a “royalty free” music store, like for instance AudioJungle, or a samples/loops/vocals store, or a regular albums shop.
I only want to sell one item – tickets to music events. And I want the form from the Internet bank to open by clicking the “buy a ticket” button, there are special scripts for this, but they do not work in all themes. How do I know if JS can be included in the header?
Our theme provides woo commerce integration, from woo commerce on, is up to you, no scripts are normally ever involved in this. Our support doesn’t cover other types of plugins or code integration.
Hello are vimeo videos still supported as background videos and also for podcasts? Youtube, soundcloud etc works fine but I can’t seem to use vimeo video links, thanks
Hi,it usually depends on the Vimeo account as you need a pro account to use background videos
Alright thanks. I’ll try it with a pro account, cheers 
hi guys! how are you? I want to change my template in my website, is it possible to import data without lost my content? I mean, if I import page, etc etc, I will lost my post and page or not? thank you
Hello, our import procedure doesn’t delete any content. It will only add the demo contents to your existing psots and pages, no page or media will be deleted. A backup is always recommended.
Our support will provide you the best procedure, based on your specific case, via helpdesk, once the theme is installed.
We can have a look and suggest the best and easiest way to migrate theme and import the theme, as there are a couple good strategies depending on your previous site.
best regards
any update for buddypress or customization available?
Hello, I’m very sorry but we never had any request for this anymore at the moment. So development for buddy is on hold until we receive a higher amount of requests, because it requires a great amount of work and is not wise to do it for only 1 or 2 customers, sorry.
If you want to request a custom development service, I can put you in contact with the commercial office.
Best regards
Yes custom dept plz
Please email to info@qantumthemes.com and provide:
- A description of the request - Deadline for the work - Invoicing details so we can make a quotation (you can accept or decline it is nothing binding)
thanks
how can i change the licenses
was done from your form submission already, thanks
thanks
pre sale question: do you think that it s possible to build a record shop website with your theme?
Oh yes! And not only, half of our users are doing it, and i the most powerful theme to do exactly this: a music shop where you can sell both digital and classic products using WooCommerce, with an immervice listening experience and integrated WooCommerce functionality.
But please make sure to use a decent hosting and not a 2$/month hosting plan, as WooCommerce needs a bit of resources to run 
Hello guys, I bought this theme and a plugin called contact form, messed it up my web site I deleted it, any update to fix it?
Hello and thanks for contacting us. That plugin is optional, anyhow for a detailed support, please contact our helpdesk: the link is in the documentation:
https://qantumthemes.xyz/manuals/kentha/knowledge-base/support/Best regards
For some reason this theme doesn’t work on my firefox webbrowser. Microsoft edge and google chrome is working fine.
Hello and thanks for contacting us! I’m sorry for your issue, our staff will be happy to help. Please, contact us via helpdesk from this page
https://www.qantumthemes.com/helpdesk/Best regards
Hi, I am using your great theme. And would need to know where to edit the songs that are played on the playlist on bottom widget? Thks!
thanks for your kind collaboration, regards
Hello QantumThemes,
1) Would you please tell me if now days I can play YouTube videos/music via the “site player” provided with the theme? or it’s still something not considered? and how to do that if it is possible now?
And if not…
2) I also have the “Kentha Radio” that I haven’t tested yet, would it work with this plugin?
I just can’t understand why you hide this function, it’s one of the most requested & needed. Not to mention the sales potential this will add! if only it was added/possible.
*(BTW I have NOT used the theme nor the “Kentha Radio” yet in my project because I can’t find information about adding YouTube videos to the player)
Hi, answered here https://codecanyon.net/comments/26540562
you can’t play a youtube video inside of the theme’s audio player, as that’s an audio player only, not a youtube player too.
regards
That would be an awesome addition to the audio player, maybe a small screen showing the video on the side… defiantly needed function.
youtube simply is very glitchy while attempting to do these things, you can see themes that tried do to that, and it works VERY badly. We can’t add a glitchy function at the mercy of decisions of Google API developers, sorry…
Been working on this last year, deleted all because of youtube api instability…
“youtube simply is very glitchy while attempting to do these things” sounds like defeat that’s all.
YouTube is actually super stable considering the shear amount of traffic and speed it needs to cater all what it provides. again all I hear is a defeat of own faults not YouTube or Google.
Back to what is actually asked/spoken of: For example in Opera browser there is the “Picture in Picture” function, that lets you open videos *(any video, from anywhere) in any window size, on top of all windows. why not take advantage of something similar instead of giving up from simple API changes. this type of function will be revolutionary in video players on the web… maybe Google will be your best friend after such addition.
Never give up you guys have such potential not to use it is a crime, if I could assemble such team of coders I would do it myself, not to mention you are already soooo close to super functional web player as a standalone plugin… for example.
I will add a screenshot example:
Good afternoon, what I mean is that Youtube API is glitchy. You can see we have youtube API integration on all of our themes.
I also wrote myself a CMS that was building entirely a musician website just entering youtube channel, beatport channel and soundcloud channel.
But Youtube API keeps on changing, and it loges to hang when it doesn’t like the initialization order, speed or similar.
When you work to match with a software that changes API, methods and adds new issues every 3 months, that’s called more waste of time than work, so we just gave up…
Would you be able to build something like in the screenshot for me? please include estimated cost if possible.
yes, the budget can be between 2500 and 3000€ if for you is ok please get in touch with us via email at info@qantumthemes.com , and please add this link in the email contents
https://themeforest.net/comments/26540507thanks
Hi, first of all, we like your theme.
We changed from Vice (different account) to Kentha.
Actually we have some problems and on request.
Problem 1: Release Grid. If you go hover the cover, 2 icons appear. One is the playlist icon and one the shopping icon. The shopping Icon has a target=”_blank” and open in a new windows. But the link points to the album (same in your label demo). It would be cool if i can change the Icon and delete the a target=”_blank” on this link. Image: https://ibb.co/BG5X71P
Problem 2. QT Archives List Widget. In your demo the images have a different size. If i upload an own image i have 60×60 pixels. https://ibb.co/Bcgw3M3 Request: Label Link. In our company we have more than 10 different labels. We would like to create an own label site. It would be nice if the visitor could click on the label to go to the corresponding page. https://ibb.co/5kz1LRSThat was it for now.:)
best regards, Chris
Hi Chris! Thanks for contacting us!
Your question is well articuated and more technical than what I can explain here, even because our support team will give you a MUCH better help on this.
Could you please copy your question in a ticket?
i leave you the link to the helpdesk:
https://www.qantumthemes.com/helpdesk/forums/forum/kentha-radio-plugin/Thanks!
Hi, thanks for your reply.
I have registered. It was indicated that the email already exists. Resetting the password was unfortunately unsuccessful. 
best regards Chris
hi Chris, please send us your email at support@qantumthemes.com
We will reset your password and send you a new one manually, regards
Done
Hello and thanks for your kind email. I found your profile and reset the password. Please check the other email you should have received, for the details.
Thank you and have a good weekend!
Hello! I waiting from 24 hours for site activation. What is the reason to wait so long. I wrote twice to email: support@qantumthemes.com. My email:info@sunny7eood.eu How long time must wait for such a simple service?
Hi, maybe your messages went to bin. If you need a reset you can use this form, which arrives for sure
https://support.qantumthemes.com/dm/purchase-code-reset-request/regards
Thank you! Everything is correct!
Glad to hear that, and thanks for your kind feedback, wish you a good day!
I like this template, is Great, buy I have small question, can I use google drive to save the sound track and sale use this template
Thanks
hello, i’m sorry but google is not a CDN, so it can’t work, also, is more expensive than regular server storage, and is therefore not recommended.
In the alternative, Amazon S3 may do the trick.
Hi, does the spectrum analyzer work on safary desktop?
Hi! The audio waveform works but the live spectrum analyzer is incompatible with safari, as it doesn’t have full WebAudio support.
regards
I’m trying to resgister on your site however it doesn’t let me as email adress is incorrect. So I’m gonna ask the question here. I’m using WCFM marketplace plugin and it seems that it’s not suported. I’m missing the tick boxes for customers to select their own category and what time of product it is. Can you help?
Hi, I think the ticket was already answered, thanks for using our helpdesk! Wish you a nice day!
I know I have no support.
Do you have a document or configuration section of the nav menu?
I tell you that the template does not support images or icons in the NAV MENU, in the mobile version it does not work.
It was just that for what they take into account
Yes, in appearance > menu you can manage the menu
Pre Sale Question
after installing the radio plugin, is it possible to import the demo data of the radio because am not seeing it in your demo
Hello! Yes, that’s provided in XML within the Radio plugin. You can first import another demo and then the datio XML on top (or opposite, is the same).
The home pf the radio demo is made with WPBakery, but the same exact widgets are alaso available for Elementor.
If you use Elementor, the radio demo may show the WPBakery shortcodes. You can just trash the demo Home, and add the radio widgets to any other home demo with Elementor.
If instead, you prefere WPBakery, then it will display as you see it.
Hi, firstly, a big thank you for this fantastic theme – I wish something like that was available 10 years ago Secondly, as I am just starting the installation, I would like to ask you the main differences between Elementor and WPBakery and what would you recommend, I am not familiar with any of these but I have used Themify before… An important feature for me would be to present the product with a Masonry / tight grid to maximise space, and I am sure both tools can do it.
Thank you again, and I will keep reading the manual and watch videos.
Hello! Elementor is much newer, faster and easy to use. i would definitely suggest going for Elementor and one of the demo of pack 11 (so install home 11 and choose a home of that package).
Some customers anyway like more WPBakery, but please notice that it’s mostly available in backend more, as the frontend of WPBakery doesn’t offer support for our dynamic widgets.
masonry grid i think is available already in Elementor.
Best regards
Thank you, one question about sever test requirements plugin: PHP 7.3 doesn’t have the module simplexml and PHP 7.4 doesn’t have mcrypt and simplexml…
Are these modules important? Do you recommend PHP 7.3 or 7.4 — does it matter right now?
Thank you again
Hi, don’t worry those modeules are built-in on PHP 7.4 that’s why you see the error. At the time of writing the Server Check plugin, php 7.4 was not existing…
Hi,
1) Those modules are not built in actually, they have been deprecated I read: https://forums.cpanel.net/threads/mcrypt-php-extension.617031/cPanelKenneth cPanel Development The PHP developers deprecated mcrypt in version 7.1, and removed support in version 7.2. Applications should use either sodium or openssl for encryption needs. It may be possible to install mcrypt via PECL.
2) Thanks for clarifying that we don’t need to worry about it, I think I passed the test ok, but please do update your test plugin.
3) Pretty please, is there away to remove this really annoying-pesristant message in Wordpress asking to install plugins we won’t use?
This theme recommends the following plugins: xyz… Begin installing plugins…
We want a streamlined installation to optimise performance / smaller database footprint / hacking-more back door opportunities etc… Even Wordpress now gives you warning messages when plugins are not activated, advising to delete them asap.
Thank you again
Can give you a code about point 3, please contact our developers at the helpdesk for this
https://www.qantumthemes.com/helpdesk/forums/forum/kentha/regards
Hi, I will contact your developers, but the issue is very simple and you don’t need a code – because there is no ‘code’, it’s a warning MESSAGE, it’s a pop up on the Wordpress backend, that says what I just said above. You close it, then it always come back and the only way to stop this is to install ALL your plugins—and most are not needed and/or will never be needed in my case. I really hope that your developers will not tell me to simply ignore the message?
[answered via helpdesk]
All good thank you
Hi there, i’ve noticed on safari mobile that in the 3d fx page transition the background image is not responsive on android is it ok.
And i also see that the spectrum analyser on chrome is not so smooth as firefox it happens only on the frontpage main demo.
Hi, this depends mainly on the hardware and settings your use. This theme has features that require quit a good hardware. If you prefer to extend the accessibility to even older devices, you can disable such features and keep more basic requirements.
Ok thank you and what about my first question?
I mean on safari mobile in main demo the right menu slider has no background image while android has a background image.
Will do some tests sir, regards
Hi,
Can this theme do a live radio stream?
Thank you
hello! kentha has a special extensions plugin, called Kentha Radio, which adds lot of features to build a perfect radio station website:
- Streaming channels
- Song titles from shoutcast, icecast and text sources
- Shows
- Schedule
- DJs presenters
and more…
please, find the plugin page at this link
https://codecanyon.net/item/kentharadio-addon-for-kentha-music-wordpress-theme-to-add-radio-station-and-schedule-functionality/21878366best regards
Thank you very much!!!
Let me look at the Plugin. It sounds like the exact thing I would want to have.
Td
Thank you so much again for giving me the link!!!
The plugin is excellent, I have one last question. Will I be able to use that addon, on this homepage design: (Demo0) https://qantumthemes.xyz/kentha/demo0/
I want to use the button that says, “Play now” on the 3d-cover to launch the radio stream.
That is my dream design.
Td
You can import any demo. The radio demo is provided in xml with the plugin and can be imported on top of any other demo.
I would anyway suggest the demo 11 which is done with Elementor, but is up to you
All you see done in WPBakery, can also be recreated in Elementor in a few minutes.
Thank you very much!
